Superlove Reviews 

3,005
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I placed my order on 5 October, and as of 19 October, I am still waiting for my parcel. The communication received from them is it takes 4 - 6 working days, yet almost two weeks later, my order h... See more

Rated 1 out of 5 stars

I consider this company’s conduct as a condom retailer to be unprofessional—at least in my case. The condoms I purchased were not in their original packaging but had been repackaged. Why does this mat... See more

Rated 5 out of 5 stars

I used Superlove.se but couldn't find a trustpilot page for that, but since it's the same page just other language I'll write my review here. I was a bit wary at first since I'd never heard of t... See more

Rated 2 out of 5 stars

I'm writing a review for superlove.be. But it's the same Tsjech company in the end. I purchased twice condoms. The first time a small package of 12 condoms. I got condoms with an due day of 3,5 years.... See more

Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Lighting Store
  6. Shoe Store
  7. Women's Clothing Store

Information provided by various external sources

Fra vores skønne lokation i København sælger vi nøje udvalgt kvalitets modetøj fra bl.a. Parajumpers, Sibin Linnebjerg, Mads Nørggard, Rains, Six Ames, Nümph, Modström, Lolly's Laundry, Mos Mosh og mange flere... Vi har også smykker fra Stine A og Pernille Corydon, tasker fra Decadent og Redesigned samt sko fra New Balance, Woden sneakers, Birkenstock og Vagabond. Desuden producerer vi vores egen linje af interiør, lamper og porcelæn - under navnet Superliving. Besøg også vores fysiske butik i Nørregade 45 i København.


Contact info

2.2

Poor

TrustScore 2 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(3,005)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely disappointing delivery experience

I placed my order on 5 October, and as of 19 October, I am still waiting for my parcel. The communication received from them is it takes 4 - 6 working days, yet almost two weeks later, my order has still not arrived.

The parcel was registered with Correos on 5 October, and the tracking updates have been confusing and frustrating. The latest status is still “shipment pending delivery,” with no clear indication of when I will receive my order.

This has genuinely been one of the worst online delivery experiences I have had.
Unfortunately, this experience has made me reconsider ordering from Super Love again.

October 19, 2026
Unprompted review
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Rated 2 out of 5 stars

I'm writing a review for superlove.be

I'm writing a review for superlove.be. But it's the same Tsjech company in the end. I purchased twice condoms. The first time a small package of 12 condoms. I got condoms with an due day of 3,5 years. I was very happy. Then I ordered a package of 100 condoms. These had a due day of just 8 months! When I wanted to return the condoms, the communication went well but it wasn't possible to return the product with a return label. They proposed me to come for the product at my house on an appointed day, what is impossible for me since I work.

September 13, 2026
Unprompted review
Rated 1 out of 5 stars

(Not) CE condoms

I consider this company’s conduct as a condom retailer to be unprofessional—at least in my case. The condoms I purchased were not in their original packaging but had been repackaged. Why does this matter? Condoms are classified as medical devices and are subject to strict regulations. For the CE marking to remain valid, the party repackaging a medical device must hold ISO certification for this process, and the product must bear specific labeling and relevant information in the language of the target market—none of which was the case here. Why should one pay full price for a product that has lost its CE marking due to unscrupulous practices?

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Super happy with everything, will order again :D

I used Superlove.se but couldn't find a trustpilot page for that, but since it's the same page just other language I'll write my review here.

I was a bit wary at first since I'd never heard of this page before and what I wanted was so cheap - but my experience was great! :D

I found the product I wanted to a really good price. Shipping came free. And packaging was secure and great. Things arrived undamaged and in perfect condition. Thank you so much, I'll absolutely order again! :D

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for god service

October 10, 2022
Superlove logo

Reply from Superlove

Hi Roza,
I am sorry for the trouble - but we did contact you by mail right after you made the purchase. I know our costumorservice have been in contact with you to settle the ordre. I hope you will reconsider this review.

BR
Superlove

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Rated 5 out of 5 stars

Er super glad for superlove hurtig og…

Er super glad for superlove hurtig og sende og gode tilbud 😀

June 15, 2022
Superlove logo

Reply from Superlove

Hej Pia,
Tusind tak for en dejlig anmeldelse - vi glæder os til at hjælpe dig en anden gang :-)

Mvh
Superlove

Rated 5 out of 5 stars

Super service

March 15, 2022
Superlove logo

Reply from Superlove

Hej Mona,
Tusind tak for den gode anmeldelse :-)

Mvh
Superlove

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Rated 5 out of 5 stars

Hurtig levering.

Hurtig levering. Nem at handle hos. Kun tilfreds.

September 18, 2021
Superlove logo

Reply from Superlove

Hej Susanne,
Tusind tak for din fine anmeldelse :-)

Mvh
Superlove

Rated 5 out of 5 stars

God service og fine ting

Let at bestille, let at returnere. Og så har Superlove så mange fine ting og god service.

July 22, 2021
Superlove logo

Reply from Superlove

Hej MNH,
Tusind tak for den gode anmeldelse :-)

Mvh
Superlove

Rated 5 out of 5 stars

I received as promised

I received as promised - after a long wait, and I was reassured during the wait how the parcel was getting along - the parcel arrived in perfect condition and as expected……. Thank you from Jennifer in Denmark

July 7, 2021
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Reply from Superlove

Hi Jennifer,
Thank you for a great review :-)

Best
Superlove

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