Popping in to the supplement store in watergardens i can say was great customer service experience . Steph was knowledgable about several of her products and showed great patience and enthusiasm with... See more
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No complaints at all everything went perfect and enjoyed my rtd raze. My order was shipped in good time and delivered with no problems at all. Will keep buying my goodies from here as have placed a fe... See more
These guys always fight hard for your business online.. it’s a crowded market but they are onto it. Best pricing, super ridiculous fast order collection and always a big smile, and a sneaky 10% discou... See more
Overall happy with the company. Having returned multiple times however the last time I received a box of bars that was a mess. One bar wasn’t even wrapped and the rest were dirty and folded. I emailed... See more
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Excellent experience with ordering and…
Excellent experience with ordering and service communication. Great price and amazing product. Happy customer all around and will definitely buy again.
Cotton candy Ryse
Cotton candy Ryse energy drinks are life 🙌🙌 was sooo devo when they were out of stock, but checked the next day and they were back. Customer service from this crew is amazing.
Poor quality batch
Overall happy with the company. Having returned multiple times however the last time I received a box of bars that was a mess. One bar wasn’t even wrapped and the rest were dirty and folded. I emailed the company for a replacement and crickets.
Supplements
Good products and good service. Quick delivery as well.
Terrible spammers
Terrible spammers. I never signed up to receive emails from them, yet I have been bombarded with spam. I asked them nicely to stop 3 times, but the spam has increased. What sort of company would treat their customers in this way? A company that you cannot trust
Just terrible service
Just terrible service. I have been receiving repeated spam messages from Supplement Mart despite never requesting these and asking for them to stop. I cannot trust them
Great customer service
Popping in to the supplement store in watergardens i can say was great customer service experience . Steph was knowledgable about several of her products and showed great patience and enthusiasm with her service . She was happy to answer any queries I had and make recommendations and juggle other clients (who I could see wanted to buy one thing) . I walked out with new insight about products I wanted and new products that could align help me with at time. I hope her managers know how great she is !!!
Always have everything I need
Always have everything I need. Have excellent benefits for members. Great shop, love my local Sup Mart.
The usual quick efficient service
The usual quick efficient service. Plenty of stores so I can always grab what I need
Great customer service, but delivery needs improvement”
just want to say thank you so much to the team for resolving my issue and processing my refund quickly — I really appreciate it.
A special thank you to Jess, who was absolutely amazing. She was helpful, professional, and handled everything so smoothly during a stressful situation.
My only feedback would be regarding the delivery service. I had a very frustrating experience with Aramex, as my parcel was delivered to the wrong address. I would strongly recommend reconsidering this courier company to prevent similar issues for other customers.
Overall, great customer service and support from the team. Thank you again!
Ordered 8kg of protein powder gifts for…
Ordered 8kg of protein powder gifts for Xmas.
Delivered on time and great product.
Lifetime of spam
Fantastic Service – Careful Packaging & Bonus Gift
I recently ordered from Supplement Mart and couldn’t be happier with the experience. I picked up creatine, Nitro Wood, OxyShred cans, Gold Standard Whey Protein, some protein bars, and a few other items. Everything arrived quickly and the packaging was absolutely perfect — carefully packed and presented with real attention to detail.
To top it off, they even included a free pre-workout, which was such an amazing surprise and really appreciated. The prices are solid, the service is excellent, and you can tell the staff put real care into preparing the order. Visually seeing how everything was packaged made me feel confident about ordering again.
Big thank you to the team — I’ll definitely be shopping with you again!
Gen-Tec Amino Lean And Creatine
Can always find a new line or old favourite to fulfill my needs. Today it’s just stocking up on staples but with new flavours I haven’t tried. What a thrill .
Expired product nightmare
Purchased muscle nation destiny thought click and collect. It was expired, rang customer service got told to return it to store, drove to the store got told go back home and ring customer service the following day as it was past hours, rang customer service got told we will send a replacement put to you, they sent it to the store, emailed saying I should be compansated for all this mess around and why wouldnt it get sent to my house as they had my address. Was told we can get it redirected and later was messaged saying its ready for pick up at the store. Went to the store to get my replacement, was then questioned on if the replacement was for me ! Had to show emails and conversations that it was mine. The box had my name on it ! Was then questioned on where the expired product was. Told him it was disposed of as customer service had told me to do after taking pictures. Showed pictures to prove this and staff member was still hesitant to hand over my product. I have spent hundreds at supplement mart over a short period of time and think that a company like muscle nation would value me and my time. I even asked about compensation in the form of product or voucher, this was ignored. Was supplied a few samples but 3 hours of driving over 3 trips, petrol, time, effort I would have thought they would offer something as a way of an apology like a protien water or similar to what I have purchased. I was mistaken. Wasn't going to write this review but have been emailed many times asking for a review so here it is.
Always has the goods!
Supplement Mart always has the goods I’m after, with new products and flavours to try all the time. It’s super easy to order and shipping is fast and reliable. I’ve only had the best experience with the team.
Always friendly and welcoming in store
Always friendly and welcoming in store. Makes collecting my products even better!
I love the ease of choosing my items…
I love the ease of choosing my items online. Prompt delivery every time!
Great service.
Legends.
These guys always fight hard for your business online.. it’s a crowded market but they are onto it. Best pricing, super ridiculous fast order collection and always a big smile, and a sneaky 10% discount coupon when I collect my orders… legends..
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