Supplementmart Reviews 

96
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Popping in to the supplement store in watergardens i can say was great customer service experience . Steph was knowledgable about several of her products and showed great patience and enthusiasm with... See more

Rated 5 out of 5 stars

No complaints at all everything went perfect and enjoyed my rtd raze. My order was shipped in good time and delivered with no problems at all. Will keep buying my goodies from here as have placed a fe... See more

Rated 5 out of 5 stars

These guys always fight hard for your business online.. it’s a crowded market but they are onto it. Best pricing, super ridiculous fast order collection and always a big smile, and a sneaky 10% discou... See more

Rated 3 out of 5 stars

Overall happy with the company. Having returned multiple times however the last time I received a box of bars that was a mess. One bar wasn’t even wrapped and the rest were dirty and folded. I emailed... See more

Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 80141422415

  1. Fitness and Nutrition Service
  2. also in
  3. Vitamin and Supplements Store

Contact info

4.2

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(96)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Cotton candy Ryse

Cotton candy Ryse energy drinks are life 🙌🙌 was sooo devo when they were out of stock, but checked the next day and they were back. Customer service from this crew is amazing.

August 1, 2026
Unprompted review
Rated 3 out of 5 stars

Poor quality batch

Overall happy with the company. Having returned multiple times however the last time I received a box of bars that was a mess. One bar wasn’t even wrapped and the rest were dirty and folded. I emailed the company for a replacement and crickets.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible spammers

Terrible spammers. I never signed up to receive emails from them, yet I have been bombarded with spam. I asked them nicely to stop 3 times, but the spam has increased. What sort of company would treat their customers in this way? A company that you cannot trust

August 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Just terrible service

Just terrible service. I have been receiving repeated spam messages from Supplement Mart despite never requesting these and asking for them to stop. I cannot trust them

August 9, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

Popping in to the supplement store in watergardens i can say was great customer service experience . Steph was knowledgable about several of her products and showed great patience and enthusiasm with her service . She was happy to answer any queries I had and make recommendations and juggle other clients (who I could see wanted to buy one thing) . I walked out with new insight about products I wanted and new products that could align help me with at time. I hope her managers know how great she is !!!

July 30, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great customer service, but delivery needs improvement”

just want to say thank you so much to the team for resolving my issue and processing my refund quickly — I really appreciate it.

A special thank you to Jess, who was absolutely amazing. She was helpful, professional, and handled everything so smoothly during a stressful situation.

My only feedback would be regarding the delivery service. I had a very frustrating experience with Aramex, as my parcel was delivered to the wrong address. I would strongly recommend reconsidering this courier company to prevent similar issues for other customers.

Overall, great customer service and support from the team. Thank you again!

March 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Service – Careful Packaging & Bonus Gift

I recently ordered from Supplement Mart and couldn’t be happier with the experience. I picked up creatine, Nitro Wood, OxyShred cans, Gold Standard Whey Protein, some protein bars, and a few other items. Everything arrived quickly and the packaging was absolutely perfect — carefully packed and presented with real attention to detail.

To top it off, they even included a free pre-workout, which was such an amazing surprise and really appreciated. The prices are solid, the service is excellent, and you can tell the staff put real care into preparing the order. Visually seeing how everything was packaged made me feel confident about ordering again.

Big thank you to the team — I’ll definitely be shopping with you again!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Gen-Tec Amino Lean And Creatine

Can always find a new line or old favourite to fulfill my needs. Today it’s just stocking up on staples but with new flavours I haven’t tried. What a thrill .

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Expired product nightmare

Purchased muscle nation destiny thought click and collect. It was expired, rang customer service got told to return it to store, drove to the store got told go back home and ring customer service the following day as it was past hours, rang customer service got told we will send a replacement put to you, they sent it to the store, emailed saying I should be compansated for all this mess around and why wouldnt it get sent to my house as they had my address. Was told we can get it redirected and later was messaged saying its ready for pick up at the store. Went to the store to get my replacement, was then questioned on if the replacement was for me ! Had to show emails and conversations that it was mine. The box had my name on it ! Was then questioned on where the expired product was. Told him it was disposed of as customer service had told me to do after taking pictures. Showed pictures to prove this and staff member was still hesitant to hand over my product. I have spent hundreds at supplement mart over a short period of time and think that a company like muscle nation would value me and my time. I even asked about compensation in the form of product or voucher, this was ignored. Was supplied a few samples but 3 hours of driving over 3 trips, petrol, time, effort I would have thought they would offer something as a way of an apology like a protien water or similar to what I have purchased. I was mistaken. Wasn't going to write this review but have been emailed many times asking for a review so here it is.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Always has the goods!

Supplement Mart always has the goods I’m after, with new products and flavours to try all the time. It’s super easy to order and shipping is fast and reliable. I’ve only had the best experience with the team.

August 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Legends.

These guys always fight hard for your business online.. it’s a crowded market but they are onto it. Best pricing, super ridiculous fast order collection and always a big smile, and a sneaky 10% discount coupon when I collect my orders… legends..

September 3, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look