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Susceptiblet Reviews 

17
•
TrustScore 2 out of 5

2.2

Shoe Store
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Company details

  1. Shoe Store
  2. also in
  3. Clothing Store
  4. Women's Clothing Store

Contact info

2.2

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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2.2

All reviews

(17)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Ordered something from them more than a month ago. Never received order number or confirmation, just a "you've finished your order, now here's 15% off the next one" email. I've had no tracking details either. Each time I ask for them they tell me that the transporter hasn't picked up the order yet. This is a scam site.

October 6, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear Mary Rhéty,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

I ordered a usb-compact charger

I ordered a usb-compact charger, they never delivered and they do not answer to my emails.
The tracking number never worked.
I am going to raise a dispute with my credit card issuer if maybe i can get my money back!
Terrible avoid!!!

October 1, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear George Papaellinas,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Scam - please avoid

Complete scam, order never arrived, made up tracking mechanism, do not use, you’ll lose money - I have

October 29, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear Andy Heath,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Fake seller

Fake seller. Item never really ships. They use a fake shipment tracking website (tracking-hub.com) to make it seem like the parcel has shipped. They refuse (in reality, the cannot) provide actual carrier tracking details.

AVOID AT ALL COSTS

October 29, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear Richard Johnstone,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

The camera and audio are pretty good

The camera and audio are pretty good. The fit could be better. When I try to turn my head the ear buds start falling off. The record time needs to be longer than 10 minutes.

October 11, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear Marcus Adams,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

SCAM ALERT

I ordered a product that they gave me a false tracking number that went nowhere close to my state. couldn't get any customer service help at all. Never by anything from this site.

September 21, 2026
Unprompted review
Susceptiblet logo

Reply from Susceptiblet

Dear Ezra McDowall,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@susceptiblet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. You will not receive your goods. I have been waiting for over a month now. They keep sending me it's on its way stay patient we know you will like your product emails. Then when you contact them they respond with we have contacted the shipper to expedite it. This company is a scam stay away from them.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with the Service recently purchased a watch from this…

I recently purchased a watch from this company, lured by their promise of a full refund if not satisfied. However, my experience has been far from satisfactory.

The product did not meet my expectations and when I sought a refund, I was met with resistance. The company and the seller, Shiyel, have been passing the responsibility back and forth, leaving me in a difficult position.

Their response to my refund request has been disappointing, offering me a mere US $3 to $6, which is far from the full refund promised. This experience has left me feeling cheated and I believe this company’s practices are fraudulent.

I urge potential buyers to exercise caution when dealing with this company. Ensure you have a clear understanding of their refund policy and don’t be afraid to ask questions before making a purchase. Remember, your hard-earned money is at stake.

Remember, it’s important to be honest and fair in your review. If there were any positive aspects of your experience, consider mentioning those as well. It’s also a good idea to contact your local consumer protection agency or file a dispute with your credit card company if you feel you’ve been a victim of fraud. Good luck!

May 1, 2024
Unprompted review
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