SVANTTO Reviews 

79
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

L’assistenza è ottima e risponde sempre. Ho avuto bisogno di aiuto per l’installazione e sono Stati premurosi, gentili e velocissimi. The assistance is excellent and always responds. I needed help wi... See more

Rated 5 out of 5 stars

How am I only recently discovering the pen scanner? The technology put into this tiny piece of art is incredible. It makes taking notes so much easier with the talk to text feature. I used to use my p... See more

Rated 5 out of 5 stars

Bought this money counter machine a year ago & was working fine until now. Suddenly machine stated "image board error". Contacted customer service & Timber at the other end sought the problem by sendi... See more

Rated 5 out of 5 stars

When they say easy to use, they mean it!! High quality, portable and bright screens!! Colors are wonderfull and they are tough to. They look very refined and aesthetically pleasing, very good desi... See more

Company details

  1. Office Equipment Supplier
  2. also in
  3. Electronics Company

Written by the company

At SVANTTO, we want to create a new way to live and work. We want to break free from the constraints of the traditional workplace and experience the world while working. To embrace an intelligent future, we are keeping innovative and struggling to be a trustworthy brand for every consumer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELLENT customer service

I purchased a new e-reader pen from eBay, which I found did not include operating instructions for the device. When I contacted Svantto, they were quickly able to determine the model number of my device and send me a downloadable link with operating instructions. This company has EXCELLENT customer service!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Sorted the issue

They replied after a week of my raising an issue and they were able to help me fix the problem with my thermal label printer. It wasn’t connecting to the usb of my laptop but they sent over a file for me to download which sorted out the problem.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience! We had an accident as a result the screen broke, reached out to customer service to see what I could do and if they offered a repair service. Customer service promptly replied and kindly offered to replace our broken screen at no charge.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I recently reached Excellent Support – Issue Resolved Within 24 Hours!

I recently reached out to Svantto's support team regarding an issue with my scanner device, and I was genuinely impressed by their response. The team was quick, professional, and provided a clear solution within 24 hours. Thanks to their prompt assistance, my device is now working perfectly. It's great to see a company that truly stands behind their products with efficient customer support. Highly recommend Svantto for both their products and service!

June 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Munbyn - Outstanding Customer Service!!

I originally purchased a iScan IDS002 portable scanner a few years ago through Amazon, on 19.02.2021 in fact. I used the item a few times after purchase for a particular project, then stored it away. A week or so ago I needed to use it again, but for some unknown reason - I think the internal battery was unable to hold charge - it failed to turn on, so I couldn't use it. I decided to contact Munbyn to see if I could get some technical advice on what the problem might be. Long story short - Munbyn have told me they will send a replacement scanner to me for free, even though the faulty one is way out of the warranty period. How good is that?! Absolutely outstanding customer service!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. Customer service is top notch and couldn’t be happier with my experience. I bought a barcode scanner and it’s very well constructed. Feels solid in the hand and does not feel cheap at all. Definitely going to continue doing business with them.

February 24, 2024
Unprompted review
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Rated 5 out of 5 stars

The money counter with more bang for…

The money counter with more bang for your buck. We are a government agency that uses this counter constantly all day 5 days a week. You couldn't ask for a more consistent piece of equipment, plus A+ customer service.

September 27, 2023
Unprompted review

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