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Small independent family run bike shop.
Rolston Road, HU18 1UT, HORNSEA, United Kingdom
2.6
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered from their website, got an order receipt email for delivery and I am now 10 days past the delivery date. I tried emailing them, calling and nothing. Awful. Do not lose your money. I have now contested the charge to my bank and hope i get it back.
DO NOT USE. Take money, no communication, no reply to email, do not answer phone ... still owe me £99.99 for an order that never came.
BEWARE - RIPPED ME OFF ... still not got refund.
I traded them down via their eBay account (i ordered on website) and they promised a refund to my credit card - that was 6 days ago !
DO NOT USE THIS SHOP ONLINE OR ON EBAY
Took my old mountain bike in for a service and the guys did a great job at a very reasonable price. It was cheaper than expected as they told me it didn't need everything I'd asked for. The guys are really friendly when you speak to them. I'll certainly be going back next time the bike needs a fix
Went in for a look as I'm an avid mountain biker.
Bikes shops on the whole are friendly places.
2 people in the shop that to be fair looked like they couldn't be bothered.
No greeting from either of them,had to say hello to get any response.
No offer of can I help you either.
Bikes were positioned in a way that hindered access around the shop unless you have a degree in twister.
To sum it up I think they need to send the staff on a customer relations/care course.
Have bought a few items from Switchback now. Always verys prompltly delivered, well packaged and good quality products.
Nice to deal with a proper bike shop rather than a huge online retailer.
Ordered two bike stands from switchbackcycles.
The price was good and they were dispatched promptly.
I would purchase from them again.
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