synapptic.com Reviews 

So, the Good:

Anna (Sales), very friendly, helpful - A positive experience dealing with her.

The Bad:

Very limited training when purchasing the phone / software (1 hour initial training) - this is simply NOT good enough!

Tech Support: Rude, unhelpful and quite frankly, don't care.

I have had my phone / software and still don't know how to use many of the functions, setting etc. the software, seems to have a mind of it's own at time - I found the whole thing, annoying, irritating and NOT user / disability friendly at all!

I have now binned the phone and am using something else more user / disability friendly - SYNAPTIC SOFTWARE IS NOT THE BEST ACESSIBILITY SOFTWARE ONT HE MARKET, as they claim!

I have many friends, with sight loss and have told them to steer clear of this software.

I would NEVER recommend it to anybody and I have relayed all of this to the Disability Charities I work with / support.

I must write & say how fantastic Synapptic are. I got a Synapptic USB memory stick player for my aunt who is blind.
There was a problem and as it was in warranty had to return it. It was quickly checked & a lovely man from the company rang me to confirm that they would be sending out a replacement. I received it in a few days & my aunt is using it again.
I felt that this was great traditional service, which we don't see very much of today. I cannot thank them enough.

The USB reader is easy for my aunt to use & it has given her great joy to listen to the books that she loves.
Many thanks

I use a SIM version of the Synapptic device as my mobile phone. It has AI help and voice to text functionality. It is very easy to use. Built by a small company in Durham (UK), who provide excellent post-sales support (not yet 24/7/365. It has given me a quantum leap in phone functionality. Software is available to put functionality on a smartphone.