Synocell Reviews 

48
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I ordered the product about a year ago. I didn't have any problems with the ordering, the delivery or the product. When I started taking it it began working almost immediately. The ache in my joints s... See more

Rated 1 out of 5 stars

I ordered 3 bottles and tracking showed they got to Georgia where I live 3 days ago. Now tracking says they have been in North Carolina for 2 days. I think this company is a scam, especially since t... See more

Rated 1 out of 5 stars

I order three bottles believing what they said, and when I got information about shipping and everything, it came from a different company, which said I would go to another company that would be shipp... See more

Rated 1 out of 5 stars

Product giving no result after 2 months of usage. I've reached out for full return and return labels on July 16th, 2025 and today in July 23rd 2025 still nothing but an automated email. Worst customer... See more

2.3

Poor

TrustScore 2.5 out of 5

48 reviews

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2.3

All reviews

(48)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

I order three bottles

I order three bottles believing what they said, and when I got information about shipping and everything, it came from a different company, which said I would go to another company that would be shipping and it would be 5to 8 weeks before I receive it. Then they added an additional three because the way they’re ordering form loved you had to see the doctors explanation on everything and the discount they were gonna give you if you ordered more. I did not order a second one, but they build me for the second one so now instead of $147 I’m paying over 300 and something I haven’t received and wanted to cancel. They also stated that I could not cancel the order once they receive it and I would have to take the shipment and then return the shipment and wait 90 days to get my refund after I return it that’s cheating the public. They also went under three different names of companies that are supposed to be sending at the last one is I’ve never heard of them. I believe this is not correct and they’re cheating people and the reviews you read are not true.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

It worked for me!

I ordered the product about a year ago. I didn't have any problems with the ordering, the delivery or the product. When I started taking it it began working almost immediately. The ache in my joints subsided. I was able to walk up the stairs in my home without all the grunts and pains. I couldn’t believe that something actually worked for me. I recommended it to my sister and she noticed a difference immediately as well. I’m so sorry that so many people had bad experiences with this company. After reading their reviews I am now afraid to reorder although it worked wonders for me😟

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Synocell is a magic bullet for my arthritis pain

When I came across the ad for Synocell I was suffering from a deep depression caused by medication for my chronic spine pain. I decided to take a chance on a supplement versus another drug. Synocell was the magic bullet I was hoping it would be. I have been using it (in conjunction with the Synocell coaching I signed up for) since December 2025 and can feel it now when I miss a dose!I I plan to use this supplement for as long as I can afford it and it is available!

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 bottles and tracking showed…

I ordered 3 bottles and tracking showed they got to Georgia where I live 3 days ago. Now tracking says they have been in North Carolina for 2 days. I think this company is a scam, especially since there is NO phone number anywhere for them, and they seem to go by numerous different business names. Customer service is a joke. Buyer beware.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Don't Waste Your Money on Synocell!

I ordered a 3 month supply based on the website recommendations. I began taking the prescribed dosage on the day I received it and completed the entire 3 month supply to give it a fair chance. It did absolutely nothing. My knees are actually worse. I contacted the company for a refund and found out that they start counting your 90 days on the day they ship your order, not when you receive it so they will not send me a refund. How can you start using the product before you actually get it. Do not waste you money on Synocell.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

The company is not trustworthy

The company is not trustworthy. I was charged twice on the same invoice. Was told I couldn't cancell because orders are processed immediately. I cannot attest to whether it works or not. I don't trust the companies business procatices. I definitely will not take the product. Who knows what will happen to me. I'm out over $400+. I had to give it at least one star to leave a comment. They are a zero star company. Lesson learned.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service - by email only - they automatically sign you up for ongoing purchases and so far I have not been able to confirm with them that I do not want additional orders.

Just don't do it - they are taking advantage of those of us who suffer ongoing, chronic, debilitating pain.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Expensive and over all a waste of $$$

Take negitive reviews seriously because for some reason a lot of companies do not. They should. I will not get into The Orthopedic science/ discipline because I will end up saying not so nice things about it. This product was supposedly developed by an Orthopedic doctor and I will give the beneifit of the doubt (not a Madson Ave.,NY creation) that it was the former?
Folks, seriously do not EVEN WASTE your money and your time on this product. The MSM in the product? Yes. good; Hyaluronic acid? Yes. Good. Quercetin? Yes. Excellent, although it shoud be taken with vitamin 'C' and Bromelain. If you are a true believer in this product and it is working for you, Fabulous! I would tell you that it is cheaper to buy these products separately but over all, I find this particular supplement does very, very little for what they promote it to do.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I don’t know why all the bad reviews on…

I don’t know why all the bad reviews on here. I have taken this product for 6 months and it works as promised. I don’t know why a good product has to resort to “got ya statements” or “clickbait stuff” but I know that this product works very well for me. There’s another product that I did a lot of research on and it’s one of the best products out there of its kind. Leaf Filter for your gutters. But their sales MO is crooked. I ended up buying but at a third of the price. I’m very happy with the product despite their method of sales. Go figure!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money people

Save your money people, did absolutely nothing for me. Granted I am passed stage 4 osteoarthritis in hips, but based on the presentation gave me some hope.

I checked reviews, they seemed good and legit. Then I watched another show for the same supplement just now. Please just be careful, I have a table full of supposed natural " that treat the root cause" junk that does nothing...

The government must pf changed some ad laws that now allow advertisers to completely lie. God Bless

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading refund policy

I ordered 15 bottles of Synocell (also known as Konscious LLC) earlier this year for the special price of $495. The marketing was pretty impressive. The web site states:
"you’ll have 90 days to experience the pain-soothing effects of SynoCell.
And if by the end of the 90 days, your back is STILL not strong enough to lift heavy stuff without hurting…
…or if you don’t pick back up your hobbies (hunting, gardening, golf)...
Then send 1 email to our customer service center and we'll refund every single penny - no questions asked! "
I tried it for 60 days, with no results. When I emailed them, they not only didn't offer the refund advertised, but stated the refund policy only covers one bottle and any unopened bottles, AND a 10% handling fee! Additionally, if you try it for 91 days, you get NO refund.
Long story short, I spent $495, and after 60 days of no relief, received a refund of $419.40. Please do yourself a favor, and try something else for your joint pain.

FYI - Synocell posted shortly after this original review that they would refund the difference, but they never did.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

WORST COMPANY TO DO BUSINESS…

WORST COMPANY TO DO BUSINESS WITH!!!!!!!!! I understand that the product itself may not work for everyone. Im ok with that. But when I tried to get a refund it is THE WORST RUNAROUND POSSIBLE. It's all email instead of a phone number to talk to a real person. After you send your email it may take ten days for them to respond. I had to badger them for THREE MONTHS to get a refund for my unopened bottles. Then they took out $40 for the postage for the initial sending of product. The package only costed around $6 to send. DO NOT DO BUSINESS WITH THEM. AND FOR ME, THE PRODUCT DID ABSOLUTELY NOTHING. TERRIBLE EXPERIENCE.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. Purchased 3 bottles of Synocell for my husband. THEY ARE USELESS. My husband took 1 bottle, hoping to feel better and feel the benefits Synocell claims to provide. After one bottle, there was no change, no benefit at all. Might as well have been eating Fruit Loops. The other two bottles went to the trash. I should kick myself for trying this product. I don't have money to throw away but these fake product producers think you do. BUYER BEWARE. SERIOUSLY.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is very poor. product shows no results

Product giving no result after 2 months of usage. I've reached out for full return and return labels on July 16th, 2025 and today in July 23rd 2025 still nothing but an automated email. Worst customer service ever. I reached out ahead of time to be sure to be within 90 day money back guarantee time frame, but due to their LACK OF COMMUNICATION...time is running out! I am extremely disappointed with this company. Its not ok to take advantage of senior citizens.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

This product doesn't work at all...I…

This product doesn't work at all...I finished 5 bottles already but never go away the pain not even a little bit !! When I used the second bottles I chat the customer service ...the insist to try more and they will refund but nothing heard from them til now or just even msge to follow up!! I still taking the rest of the bottles not because it help ...it because to expensive I have 3 more bottles to finish...I paid almost $500!!! So frustrated!! They said easy to refund if doesn't work but nothing!!!

July 13, 2025
Unprompted review

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