The Tackle Box Reviews 

Top quality service as normal fast turnaround best tackle shop by far

Always excellent service

Very good service from the team at Tackle Box regarding a discontinued item. They exchanged it for a similar product which was more expensive, at no extra cost. Complete order arrived quickly aswell.

First order with Tackle Box so was naturally a bit apprehensive. The item I ordered was out of stock at other retailers so was really happy they had it in stock. Price was good and item was delivered quickly. Really happy with experience and wouldn’t hesitate to order with them again.

Great service, and fast delivery.

Fantastic service and excellent customer support 👏 👍 👌

Brilliant service, staff very helpful, definitely recommend, easy to order, fast communication click and collect the next day

The Tackle box made it very easy to shop fast. efficient and at a great price , happy to shop there, postage was quick to, the communication was excellent to.

All aspects, it's brilliant pleace to buy stuff truly appreciate 👏 and recommend 👍 😀

Always on time and well packaged.
Ordered Twice now and good service.
Thanks

I was sold 20lb braid that clearly had a manufacturer problem as I could snap it with my hands , I returned it to the shop thinking they would be understanding instead they was saying I should have had a shock leader ? For your information your braid snapped on the line
clip first time round nothing to do with no shock leader. To make it worse one of the shop attendants tried with his hands and couldn’t brake it I explained I can break it and went to cover my hands so they won’t get cut, the shop attendant said I couldn’t use my jacket to protect my hands as this is not breaking it with your hands ? 20lb braid ? I just wanted to demonstrate how easily it broke so I put it round the line clip of a reel and give it a very light pull and it snapped. This was still not good enough for them, so I broke the new 20lb braid bare handed and it snapped very easily but you can imagine with a diameter of 0.2 or something it was always going to cut into my hands and I am left now with a pretty bad cut on my hand . They was very dismissive from the beginning and when they did exchange the braid I wasn’t refunded the difference . Over the years I have spent thousands at this place that was the last time !! I am still left very angry about the whole incident I wish I could add a photo of my hand I’m so angry right now they only agreed to exchange the braid once I was injured and the braid was clearly faulty what brand new 20lb braid can you snap in your hands or by pulling the line clip by hand ??

Reply

You are correct the faulty alarms I bought only a few weeks earlier that failed first time I used was changed with no problems , I was also given a large spomb that looks second hand by another very nice shop attendant after you refused to replace the brand new black midi X I lost 1st cast with the faulty braid.
I am only replying as you said what have said said did not happen , I only wrote the review regarding the bad experience I had as I left the shop and the noticed my hand was cut from the demonstration. When I say it was hostile it’s because there was some back and forward regarding me using a jacket to protect my hands I will now change the wording perhaps hostile can be taken out of context. if you remember correctly I then wrapped one end around the line clip and pulled with my other hand. Believe me I pulled that so lightly when it snapped on the line clip and that still wasn’t good enough so I had to use bare hands as your shop attendant said if I use my coat that isn’t your hands maybe that’s my fault as I said when I returned the faulty braid that I can snap it with my hands. At this point I was clearly stressed so I broke it with my bare hands. I also did raise concern about the price difference and you said that doesn’t matter ? Please feel free to watch your cctv back

I will be fair and say over all the years I have used your shop I have always been treated well and think your shop is an amazing tackle shop with very experienced staff , I always considered and have even told people in the past that tackle box is one of the best in the country. I was recently planning to have my Harrison rods re corked and always refer to your website regarding mono lines and there actual breaking strains compared to whats advertised over the years it has helped me big time. For this I will change my review slightly and up the stars and this was a one off over many visits to the tackle box.
All the best

Great service as usual ,ordering & delivery spot on ....
Top company to use ..10/10 .....

Ordered late afternoon on the Wednesday, they dispatched it on the Thursday and received it on the Friday. Always great service and phone if there are any problems with order. They are my go to mail order site.

Fast delivery and high quality product

As usual my experience with dealing with Tackle Box was seamless and reliable from placing my order to receiving it safely delivered three days later
My order was for the new quiver tip top set for my existing Darent Valley 1.75 11’ Specialist rod which is a great addition to the rod and excellent value. Anyone has one of these excellent rods should invest in the new quiver top set addition in my opinion

Very quick, well packaged, decent courier

As always great service and quick reliable delivery .