My therapist is great. She's well ☺️ informed, keeps me focused on my goals, and asks for input so she knows we're both communicating well. The only reason it's not a 5-star is that sometimes getting... See more
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Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week. Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
622 3rd Ave, 10017, New York, United States
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Crystal, my therapist, is so insightful and helpful. Grateful for her level of care!
I've been to therapy before, but this experience has truly been life-changing. It's helped me recognize and accept things I had been trying to deny for a long time. I've grown so much, and the changes have been incredibly positive.
The impact has been so significant that my high blood pressure is now gone. I genuinely look forward to every session because I always leave with a new perspective and a greater sense of peace.
Five stars all around. Thank you, Elizabeth, for creating such a meaningful and supportive experience!
Mindy has been amazing to work with. She is understanding and shows support and empathy in my life’s journey. I was hesitant to start therapy and was afraid that it would make me uncomfortable. Mindy is great at supporting me and helping me overcome my anxiety and stress. Through we are still working through my trauma I look forward to therapy days to process my emotions and my feelings.
My therapist's main focus is my own well being, which I sometimes tend to put on the back burner.
Friendly and communicate. I know what to expect and we explore different things each season.
First, my counselor Shawn is excellent and I would not want another for the help I need.
Second, when signing up, I went through my company for free sessions, but was asked to put in insurance info also. When I did this, it went directly to insurance, which covered very little. I could not get help to resolve it and had to pay for a months sessions before I could speak to my therapist again. I still owe 3 more weeks. There were no options for a payment plan.
I did not have the heart to give a lower score because I have anxiety issues and I have little choice in getting help besides getting it from home
I currently have 3 ‘rooms’ with only one that I can use. All same therapist It’s very confusing when I get asked to make an appointment.
Great listener and amicable. I feel comfortable speaking with Margaritte. She asks questions that help me navigate my issue better. I am satisfied with the service provided.
I’ve had a great experience with Talkspace and have been using it for about two years.
One of the things I appreciate most is that I’ve been able to find a therapist who truly matches my needs as they’ve changed over time. They’ve been incredible to work with, providing a safe space and practical tools to help me navigate different stages of life. I originally started therapy to work through grief, and now it’s become an invaluable source of support as I navigate life as a first-time mom.
Overall, I genuinely enjoy using Talkspace. Being able to schedule my own appointments and message my therapist whenever something comes up has been one of the biggest benefits. Having that support available in the moment, instead of waiting until my next session, has made a real difference in my mental health journey.

Reply from Talkspace
My provider through TalkSpace has been wonderful. Scheduling has been great and sessions have been helpful. My provider has been responsive to my messages as well.

Reply from Talkspace
Talkspace is very helpful when it comes to accessing help with my mental health!

Reply from Talkspace
I was seeing a doctor/psychiatrist that was excellent. She was helping me manage my medication. I was regularly meeting with her on the platform to keep up on my progress. I was shocked when without warning, all of my appointments were cancelled without my knowledge including my appointments with my doctor, my therapist and my marriage counselor. I was informed by the AI on the app that my insurance needed updating (which I concur had rolled over with my husbands employer on July 1st) In a desperate attempt to keep my apppintment with my doctor, i followed the instructions on the app ( which are not in any way iser friendly) Again only to be notified that there was some error and my information could not be verified. It was a holiday weekend so no customer service was available to help me. It is 2 days later and i am still desperately trying to get help so that i can talk to my doctor. No one has reached out to me or offered help. The only reason I gave 2 stars was because my health providers have helped me tremendously. I have still not been able to receive the help i need or enter my new health insurance because the system continues to be in an error state. I will not be recommending this app to anyone. Mental health care is not a toy. Users should have notification well in advance of the platform cutting off services so that they can update their insurance information as needed. This has caused me mental stress and I am still wondering when or if I will be able to resume care and medication management.
I would recommend Talkspace. I’ve found excellent therapists and APRNs for medications. You can switch providers any time. Scheduling appointments is very easy and the video streaming is always solid.

Reply from Talkspace
Jazmin listens and gives back important feedback.

Reply from Talkspace
Talkspace has been great from the start. Easy to use, it was easy to switch to another provider when it wasn't maybe the right fit, then my next provider was a really perfect fit! She has now been my therapist for almost a year and I look forward to talking with her each week, knowing that I have someone to help me process through all the happenings when I don't normally give myself that chance.

Reply from Talkspace
I feel very aligned with my provider. We work well together and have made amazing progress toward my goals. Her schedule fits mine, and I am well supported. We are able to discuss so many of the things that complicate my life. Each session brings clarity and peace.
The app is easy to use and accessible. Sometimes i feel that there are too many reminders.

Reply from Talkspace

Reply from Talkspace
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