The talk therapy has been very useful. The flexibility of video chat allows a chaotic life to carry on while still doing brain maintenance. Any grievance I might have, albeit it minor,is scheduling. T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app has some issues getting audio and visual to work, but otherwise a wonderful way to get therapy when needed. I've been using this app for over a year. I've seen three different therapists till... See more
Company replied
My therapist is great. She's well ☺️ informed, keeps me focused on my goals, and asks for input so she knows we're both communicating well. The only reason it's not a 5-star is that sometimes getting... See more
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Talkspace is an amazing platform for online therapy. I found my therapist last fall and have been seeing her for 9 months through TalkSpace pace. The app is very easy to navigate. The only complaint t... See more
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Company details
- #13 of 32 best companies in Mental Health Service
- #2 of 3 best companies in Family Counselor
- #3 of 5 best companies in Marriage Counselor
- #2 of 5 best companies in Psychologist
- #2 of 7 best companies in Psychotherapist
Written by the company
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week. Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Contact info
622 3rd Ave, 10017, New York, United States
- talkspace.com
4.4
Excellent
2K reviews
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I really appreciate the helpful talks I…
I really appreciate the helpful talks I have had with my therapist, Diana.
July 6, 2026
Reply from Talkspace
We're so happy to hear that you appreciate the helpful discussions you've had with your therapist. Thank you for sharing your positive feedback!
The talk therapy has been very useful
The talk therapy has been very useful. The flexibility of video chat allows a chaotic life to carry on while still doing brain maintenance. Any grievance I might have, albeit it minor,is scheduling. Therapists might use several platforms so just because talkspace shows it available doesn't make it so. Always follow up with a message to confirm your appointment with your therapist. It's not an overnight fix but with persistence talk therapy, especially with a format like this, will help.
July 6, 2026
Reply from Talkspace
We're glad to hear our talk therapy has been useful and that the flexibility helps you manage your schedule. We appreciate you highlighting the scheduling complexities across different platforms and the need to confirm appointments. Your feedback is valuable as we continuously work to improve our services and ensure a smoother experience for everyone. We understand that persistence is key, and we are here to support your journey.
I find it easy to communicate with my…
I find it easy to communicate with my therapist, she helps me look at myself in a non judgmental way while also pointing out how I can reduce stress and function in a healthier manner. And I don’t have to leave home.
July 7, 2026
Reply from Talkspace
We're so glad to hear that your therapist is helping you find non-judgmental ways to reduce stress and improve your well-being, all from the comfort of your home. Thank you for sharing your positive experience with us!
I have been matched with the perfect…
I have been matched with the perfect therapist for me! The questions Talkspace asked when I signed up and the suggestions that were subsequently made were thoughtfully curated. The communications are excellent and booking is easy.
July 13, 2026
Reply from Talkspace
We're so happy to hear you've been matched with the perfect therapist! It's wonderful that our matching process and suggestions were thoughtfully curated for you. We appreciate you highlighting the excellent communications and easy booking.
RUN asap
This was the WORST experience I’ve ever had and I’m in the same industry! This place is a SCAM!!’ Whoever is in charge of it is literally the worst. I’ve never left a review in my life but this had to be done!! Unreal! Especially because it’s dealing with mental health!
July 15, 2026
Unprompted review
Reply from Talkspace
We are truly sorry to hear about your extremely negative experience, especially given your professional background. We take your feedback very seriously and are concerned that your visit left such a poor impression. We are actively reviewing your comments to understand what went wrong and to prevent similar situations.
Appreciation and Ease
Christine is absolutely wonderful and I appreciate her expertise, passion, and kindness. Being able to take sessions anywhere has been a great way to stay on track with my mental health.
July 15, 2026
Reply from Talkspace
We're so happy to hear that your provider is wonderful and that you appreciate their expertise, passion, and kindness. It's great that being able to take sessions anywhere has been a great way to stay on track with your mental health.
My provider was really kind
My provider was really kind, helpful and reflective. I was originally looking for a specifically Christian counselor and while it does seem as though she tolerant, it's not like we get an opportunity to pray at the beginning or conclusion of the sessions.
June 17, 2026
Reply from Talkspace
We're glad to hear your provider was kind and helpful. We understand your desire for spiritual integration in sessions and appreciate you sharing your perspective on this aspect of your experience with us.
Outstanding service the therapist
Outstanding service the therapist. Deborah exceptional, very compassionate, caring and responsive.
July 13, 2026
Reply from Talkspace
We're so happy to hear that you found your therapist exceptional, compassionate, caring, and responsive. Thank you for sharing your positive experience with us!
Reply from Talkspace
We are so happy to hear our efforts have helped you find your path. We appreciate your kind words.
My therapist Esther is excellent
My therapist Esther is excellent. She's a good listener and helps me make sense of a lot of my struggles. Also she helps me to try see things from a perspective.
June 26, 2026
Reply from Talkspace
We're happy to hear that your therapist is excellent and helps you make sense of your struggles. It's great that she helps you see things from a new perspective.
Been working with my therapist for…
Been working with my therapist for almost a year now and it has truly been life changing. Very happy to have found them through Talkspace!
July 10, 2026
Reply from Talkspace
We're so happy to hear that working with your therapist has been life-changing and that you found them through us! Thank you for sharing your positive experience.
I love my therapist
I love my therapist. She’s amazing. Very easy to use and schedule appointment.
July 13, 2026
Reply from Talkspace
We're so happy to hear that you love your therapist and find our scheduling system easy to use for appointments. It's wonderful that you're having such a positive experience!
My therapist is great
My therapist is great. She's alway on time and has really helped me cope. The app is easy to navigate both online and on mobile
July 10, 2026
Reply from Talkspace
We're so glad to hear that your therapist is great, always on time, and has really helped you cope. It's also wonderful that you find our app easy to navigate!
I love talk space
I love talk space. My therapist is amazing super smart very insightful caring. Very easy to use the platform the insurance accepted very reasonably priced.
July 13, 2026
Reply from Talkspace
We're so happy to hear how much you love our platform and that your therapist is amazing, smart, insightful, and caring! It's great to know you find the platform easy to use and appreciate that we accept insurance and are reasonably priced.
The right therapist for me
I have been with Lindsey for over a year and she has helped me so much. She makes me think about what I should do to help myself, and it helps me a lot.
June 26, 2026
Reply from Talkspace
We are so glad to hear about the positive impact the sessions have had on you. It's wonderful that you feel empowered to help yourself.
Reply from Talkspace
Thank you for your feedback! We truly love hearing you are happy with our service here!!!
Quite literally this app has saved my life
Having a therapist too, I felt comfortable enough to open up with and share the fact that I was feeling suicidal at a time and then helping me get the help I needed
December 30, 2025
Reply from Talkspace
We are truly grateful for your trust in us during such a challenging time. We are here to support you and are glad we could help.
Some of the therapists seem friendly
Some of the therapists seem friendly, however I feel like I get tossed from provider to provider like we are playing hot potato. It's frustrating to have to start again every time. I've had many providers late to appointments. Every single time. Why do I pay for an appointment when they show up 10 minutes late speak to me for 3 minutes and leave. And it was supposed to be a half hour appointment. I'll be honest I have met 1 good provider of the 7 I've seen. She shows up on time and is friendly. The others make me feel like I'm being judged, and that's not fair when I'm getting depression meds from them. It doesn't help.
July 8, 2026
Reply from Talkspace
We appreciate you sharing your candid feedback regarding your experiences with our providers. We are concerned to hear about the inconsistencies in your care, particularly the frequent changes in providers and the issues with punctuality and session length. We understand how frustrating it is to repeatedly re-explain your history and feel rushed during appointments. We are also troubled by your feeling of being judged, especially when seeking support for depression. We are committed to ensuring a supportive and effective environment for all our clients. We are reviewing our scheduling and provider assignment processes to address these concerns and improve the consistency and quality of care our clients receive.
It was easy to find the therapy I was…
It was easy to find the therapy I was looking for. Sometimes my therapist is a couple of minutes late, never more than 3. The audio suffers during sessions, also video, though I do live in an area that has weak service. I like the flexibility and the personal feeling, even though the meetings are virtual, it is not lost.
July 12, 2026
Reply from Talkspace
We're so glad you found the right therapist and appreciate your positive feedback about the flexibility and personal connection you feel during virtual sessions. We understand your concerns about occasional delays and audio/video quality, especially with weaker service, and we're always working to improve the experience.
The providers
The providers . They either cancelled ,or my last provider never showed up to our scheduled time! I went through three providers ! Never again !
July 10, 2026
Reply from Talkspace
We are truly sorry to hear about the issues you experienced with your scheduled appointments. We understand your frustration and appreciate you bringing this to our attention. We are actively reviewing our processes to prevent such occurrences in the future.
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