Tarpsandall Reviews 

114
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers frequently praise the durable, heavyweight material, overall excellent quality, and the incredible precision of the custom sizing options available for various outdoor needs. Consumers also greatly appreciate the smooth website ordering process, receiving helpful communication and timely updates throughout all the production stages. However, some people mentioned frustrating issues with unexpected delivery delays, missing tracking notifications, and unhelpful customer service when trying to resolve problems. A few reviewers also noted receiving items much later than expected, facing difficulties with shipping timelines, or occasionally encountering minor product discrepancies.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the high quality and... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the sturdy and heavy-duty... See more

Order

Consumers find order experiences to be mixed, with many reviewers praising the straightforward website and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised the prompt shipping and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice heavyweight material; will not rip; easy to add additional grommets. My only complaint would be that individual panels varied in height by about an inch. I recall something on the website sayi... See more

Company replied

Rated 4 out of 5 stars

Loved the custom size I purchased, there was a stain on it but I will try to get it out as I am using it for a curtain. It is really good quality. Bought another one for another window, waiting for it... See more

Company replied

Rated 4 out of 5 stars

The tarp arrived promptly, and was delivered exactly as advertised. After testing it for a few weeks we’re going to order more.

Company replied

Rated 5 out of 5 stars

The tarp is quality material and will no doubt last for years even under heavy use. To illustrate how tightly woven the material is: I added snaps on one side. Similarly to grommets, it requires punch... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

114 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(114)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear Plastic Tarp.

Fits Great Good Quality & Price

November 3, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Robert! Thank you for your positive feedback! We’re glad to hear that your clear plastic tarp fits perfectly and that you’re pleased with its quality and price. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great product

Great product

November 7, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Thank you for your kind feedback! We’re happy to hear that you’re pleased with our product. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

If I could post a "0"

If I could post a "0", I would do that. I placed an order, and seeing that I made a mistake, called the company to correct it. After 4 calls in which I had to speak to a rep from India, and after 10 minutes of giving them information about the reason I called (each time), I was disconnected when they sent. me to another department. I then cancelled it. This all within an hour. they promised to refund my money. Never happened. I called again one month later, more departments, more red tape. I'll see if I can get my money back. I don't recommend this company.

I just read the answer to my review from Tarps and all.
Its disingenuous. I gave them my confirmation number while we were talking. They responded to me after that using my email. They still haven’t done anything to refund my money.

October 6, 2026
Unprompted review
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Reply from Tarpsandall

Hello Aleza, we are sorry for the inconvenience caused to you. Unfortunately, we are unable to locate the order details based on the name and comment provided. Could you please email us at reviews@groupbayport.com with your order number and details of your concern so we can assist you further?

Rated 5 out of 5 stars

Service representative was very helpful!

Service representative was very knowledgeable & helpful. Top quality merchandise. Would definitely recommend your company to our family & friends.

October 13, 2026
Unprompted review
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Reply from Tarpsandall

Thank you for your kind words and recommendation! We’re happy to hear that our representative was knowledgeable and helpful, and that you’re pleased with the product quality. We truly appreciate your trust and support!

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Rated 5 out of 5 stars

Unbelievably Timely Service.

The product was damaged during shipment & was returned the same day as delivery. A replacement was sent out the same day the damaged product was received back for inspection. That was amazing!

October 30, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Rob! Thank you for sharing your experience! We’re sorry your original product was damaged during shipping, but we’re glad our team could arrange a prompt replacement. Your appreciation means a lot to us, and we look forward to serving you again!

Rated 5 out of 5 stars

very nice tarp

very nice tarp. arrived on time.

November 4, 2026
Unprompted review
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Reply from Tarpsandall

Hey Constance! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Just what I wanted

Just what I wanted. Heavy duty, with grommets. The webbing and stitching is also heavy duty. This tarp will outlast me.

October 6, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hey Steve! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Heavy duty, great quality

I got exactly what I wanted in a timely fashion. I like the thickness of the product. I got the reinforced edges abd it looks great with closer grommets.

November 1, 2026
Unprompted review
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Reply from Tarpsandall

Hi Gail! We’re glad to hear that your product met your expectations! It’s wonderful to know you’re pleased with the heavy-duty material, reinforced edges, grommet placement, and timely delivery. Thank you for your kind feedback and support!

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Rated 5 out of 5 stars

Great product

The ordering process was easy and the tarp arrived on time and exactly as ordered. Thank you!

October 21, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Bill! Thank you for sharing your positive experience! We’re pleased to hear that the ordering process was easy and your tarp arrived on time, exactly as requested. It’s wonderful to know everything met your expectations. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Great Across the board.

It was great to find a company that would make a first class product to the size needed. Quality is top-notch. Great service, easy to order.

October 28, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Ron! It’s wonderful to hear that you’re impressed with the quality of your custom-sized product! We’re glad you found the ordering process easy and appreciated our service. Your kind words about our craftsmanship mean a lot to us. Thank you for your trust and support!

Rated 5 out of 5 stars

The material used in my custom tarp is…Excellent, sturdy.

The material used in my custom tarp is very study. The tarp fits over my outdoor table like a glove!! Shipping, communication from the company was excellent.

I will order again when the need arises!

October 5, 2026
Unprompted review
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Reply from Tarpsandall

Hi Carl! We’re so pleased to hear that your custom tarp fits your outdoor table perfectly and that you’re impressed with its sturdy material! It’s great to know you appreciated our shipping service and communication throughout the process. Thank you for your kind feedback and trust. We look forward to serving you again!

Rated 5 out of 5 stars

This is a high quality product

This is a high quality product I received. I ordered it to custom fit the inside of my balcony which it does very well. It's sturdy and looks beautiful. The grommets look strong to handle the wind. Here. The only surprise was the color because I meant to order a color to match the building and somehow I chose silver instead! So now it's fancy instead of blending in! But that's on me. Highly recommend this company.

October 15, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Roxy! Thank you for sharing your wonderful experience! We’re thrilled that your custom cover fits your balcony perfectly and that you’re pleased with its sturdy construction, strong grommets, and beautiful appearance. Sometimes an unexpected color adds a unique touch! We truly appreciate your recommendation and are glad you’re happy with the final product. Thank you for your trust and support!

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Rated 5 out of 5 stars

Exactly what I ordered

October 23, 2026
Unprompted review
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Reply from Tarpsandall

Hi Vickie! We’re delighted your order arrived exactly as expected! It’s wonderful to know we met your expectations and that you’re pleased with your purchase. We truly appreciate your support!

Rated 5 out of 5 stars

Congratulations to the company for…

Congratulations to the company for making such a high-quality product. I am grateful.

October 14, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hi Kelly! We’re delighted you’re pleased with the quality of our product! Your kind words and appreciation mean a lot to us. It’s wonderful to know we met your expectations. Thank you for your trust and support!

Rated 3 out of 5 stars

Great quality product

Great quality product

Communication was difficult and ongoing

But would buy again

September 23, 2026
Unprompted review
Tarpsandall logo

Reply from Tarpsandall

Hello Jeannette, thank you for your feedback. We are glad to know that you are satisfied with the product. However, we will certainly pass along your feedback regarding the service to help improve the customer experience. We look forward to serving you again in the future.

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