Taxfix España (anteriormente TaxScouts) Reviews 

1,146
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

If your taxes are not straightforward because you are a freelancer, run a business, or have investments in stocks or crypto, this service makes it so easy. My consultant, Borja Torea, is a nice, effic... See more

Rated 5 out of 5 stars

Taxfix is very fast and responsive. They always update me on the status even late at night, which I really appreciate. There is no fixed time for support they are available and helpful whenever I need... See more

Rated 5 out of 5 stars

Such a great platform, Taxfix is!! I am absolutely impressed. They registered me as an Autonomo in 3 days. The online platform they have is very easy to use, which have everything for an Autonomo. Eve... See more

Rated 4 out of 5 stars

Once I got put through to the second account advisor it was brilliant. Estuve was excellent, he communicated quickly and clearly and sorted everything very well. It took some time and a lot of stress... See more

Company replied

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 89% of negative reviews

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4.2

All reviews

(1,146)

497 reviews in the last 12 months

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Rated 5 out of 5 stars

My asesor

My asesor, Borja Torea, is brilliant, always on top of everything. I am extremely happy with the service. Really recommended!

June 16, 2026
Rated 2 out of 5 stars

I've run into a few hurdles using this…

I've run into a few hurdles using this platform. The biggest barrier is that the interface doesn't offer an English language option, which makes it hard to navigate. Also, my advisor and I occasionally experience language barriers that lead to communication gaps.

We've also had moments where the step-by-step directions they give me don't match what is actually on my screen. I suspect advisors might be looking at a different version of the interface than the users, which makes troubleshooting pretty confusing. Having an English toggle and better alignment between user and advisor views would make a huge difference!

June 19, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

We're sorry to read about your experience.

Thank you for taking the time to share your feedback in such detail — it helps us understand where we can improve.

We understand that the language barrier can make navigation and communication with your advisor more difficult, and we're sorry this has affected your experience. We've taken note of your suggestions regarding the interface and the alignment between user and advisor views, as these are very valuable comments for our team.

We know we've already tried to reach out to you and that we've sent you an email to find the best time to talk. Whenever it suits you, we'll be happy to reconnect and see how we can help you move forward.

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

Thanks

Overall, everything was great, used Taxfix for my Renta.

The only thing I didn't inderstand is why did they need me to sign up while preparing my husbands', but ok

June 10, 2026
Rated 5 out of 5 stars

Excellent

David Parra Servan is very approachable and proactive. He makes my tax life easier. I never regret recommending him to my family members.

June 22, 2026
Rated 1 out of 5 stars

I am currently on my third advisor with…

I am currently on my third advisor with Taxfix, and unfortunately my experience has been disappointing.

Communication has often been slow, with important questions remaining unanswered for days or even weeks. I have repeatedly had to follow up or contact support to get responses.

I have also found errors in payroll and tax documents that I had to identify myself, even though I hired an accounting service precisely so I wouldn't have to review technical tax documents. In my opinion, checking these things and asking for any missing information should be the accountant's responsibility, not the client's.

Changing advisors has not improved my experience, as the same issues have continued. The support team has been polite and helpful when I contacted them directly, but I don't think I should have needed to escalate these matters myself.

Overall, the service has not given me the confidence that my accounting and tax affairs are being handled with the level of care I expected from a professional firm.

June 20, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Bernardo,

Thank you for taking the time to share your experience with us.

We're truly sorry to hear that your time with Taxfix has not met the expectations you had when you trusted us with your accounting and tax affairs. We completely understand your frustration, and we want you to know that we take your feedback very seriously.

We can see that our team is already in contact with you to work towards a solution, and we would love the opportunity to speak with you directly to better understand the full context of what has happened. We did try to reach you by phone, though unfortunately we weren't able to get through. So we've sent you an email to find out the best time for you to talk.

We look forward to hearing from you.

Best regards,
The Taxfix Team

Rated 1 out of 5 stars

Look elsewhere for Autonomo and Renta filling

I used them to file taxes and they made several mistakes on the taxes that I found before the filling date. When I brought them up, they refused to fix the mistake and I ended up having to make the change myself.

Also prior to that when I asked advice, most of the responses felt like they were AI. The Gestor I have doesn't have a legit looking LinkedIn and has zero experience so that is also fishy.

June 18, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hello,

Thanks for taking the time to share your experience. We’re sorry to hear it didn’t feel smooth and we understand how frustrating it is to spot issues and end up having to make changes yourself.

As you requested, we’ve sent you an email so you can share a bit more context about what happened, and we can look into it properly. When you have a moment, please reply to that message and we’ll be happy to help.

Kind regards,
The Taxfix team

Rated 5 out of 5 stars

Great Service Recommended!

TR98 0006 4000 0026 8180 1375 87

June 11, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Thanks for your review!

We’re really glad you had a great experience with Taxfix and that you’d recommend our service.

Best regards,
The Taxfix team

Rated 5 out of 5 stars

Excellent service

Excellent service. No problems on my last 5 years of tax declarations.

June 15, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Sergi,

Thank you so much for taking the time to share this. We’re really happy to hear your tax declarations have gone smoothly with us over the last 5 years. Thanks for your trust, and we’ll be here whenever you need us again.

Best regards,
The Taxfix team

Rated 1 out of 5 stars

Horrible and useless

Horrible and useless. Now I've gone through several tax advisors, and I can say they are horrible. There is no real expertise; there's no possibility of delegating to them the handling of taxes. Ultimately, they want you to be the tax expert and are completely passive in the process. I'm still subscribed, but looking for a way to get out of it and handle all the tax processes in other ways.

June 22, 2026
Unprompted review
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Mon, thank you for taking the time to share your experience.

We're truly sorry to hear that our service didn't meet your expectations. We understand the frustration you're expressing, and we want you to know that your feedback matters to us.

We did reach out to you to better understand what happened and explore how we could help, though we weren't able to move that conversation forward. The offer still stands — whenever you're ready, we'd be happy to talk things through calmly and work towards a solution.

We remain at your disposal.

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

Slow start but overall a very good experience and service

Once I got put through to the second account advisor it was brilliant. Estuve was excellent, he communicated quickly and clearly and sorted everything very well. It took some time and a lot of stress to get to him though, the first advisor didn't respond and couldn't complete my return, this is why I haven't give 5 stars, had I gone straight to Estuve it would have been no issues from the start.

June 6, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi J Capper!

Thank you for taking the time to share such detailed feedback.

We're really glad to hear that once you were connected with Esteve, the experience was smooth and efficient — we'll make sure he knows his work is appreciated!

At the same time, we're sorry to hear that getting there wasn't as straightforward as it should have been. That's not the experience we want for our clients, and we take your comments seriously as an opportunity to improve.

We look forward to continuing to support you with the great service you deserve!

Warm regards,
The Taxfix Team

Rated 5 out of 5 stars
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Reply from Taxfix España (anteriormente TaxScouts)

Hello Pablo!

Thank you for your kind words. We're so glad to hear that Lucía made such a positive impression. We'll make sure to pass your feedback on to her, she'll be thrilled!

Thanks for taking the time to share your experience.

Warm regards,
The Taxfix Team

Rated 5 out of 5 stars

It was quick and easy to do my Tax…

It was quick and easy to do my Tax return. Communication was great and everything was sorted very quickly

June 13, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Caroline!

Thank you for sharing your experience. We're glad to hear the process felt smooth and that communication was clear throughout. That's exactly what we strive for!

We look forward to helping you again whenever you need us.

Warm regards,
The Taxfix Team

Rated 5 out of 5 stars

Tax filing

Fast, friendly and competent service.

June 11, 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Demian!

Thank you for your kind words. Fast, friendly and competent is exactly what we aim for, so it's great to hear we delivered on all three!

We appreciate you taking the time to share your experience.

Warm regards,
The Taxfix Team

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