Tax Group Center Reviews 

Tax Group Center and I signed a mutual agreement document to refund me $24000 back in Jan of 2026. As of this date I have received no refund, my phone calls and emails go unanswered. I have tried to call and email very person that I can look up that works at Tax Group Center.

As you can see they have scammed me out of a lot of money and wont pay me back. If your considering hiring this company, I cant stress this enough, DONT do it, they are very unprofessional and they did nothing to resolve my tax issues.

Professional, responsive and easy to work with. No surprises and confusing language.

I’m the king of procrastinating, LOL. I had been ignoring my messy tax situation for months because just thinking about it gave me massive anxiety. Honestly, the guys (Ladd) at Tax Group Center made it way easier than I expected. They didn’t use any confusing tax code talk just explained things normally and kept me posted the whole time. So I'm glad I finally bit the bullet and called them.

right from the first free consultation, I could tell these people actually knew what they were doing. They are straightforward, highly responsive and professional thru and through. If you need any kind of tax help just save urself the headache and call Tax Group Center.

I Paid $17,000 and Got Nothing—Please Don’t Make the Same Mistake

If you're considering Tax Group Center (TGC), I urge you to pause and read this first.

Back in 2021, I got a letter from the IRS saying I owed taxes for 2019. It was overwhelming. I searched for help online, and TGC showed up. They called me right away, sounded confident, and promised they could lower what I owed through negotiation with the IRS.

That gave me hope—so I signed on and paid them $17,000.

But here's the truth: they did nothing to reduce my tax debt. I still owe the same amount today.

All TGC did was submit a Power of Attorney form, file a few years of tax returns, and calculate what I owed—something any basic tax software could do. They promised bookkeeping support and had me send over all my sole proprietor transactions. In the end, I had to do it all myself using QuickBooks.

Once they had my money, they became nearly impossible to reach. No updates. No progress. If I managed to speak to someone, they gave vague excuses like, “We’re working on your case.”

Even worse, one of their managers applied for loans in my name without asking me—causing hard credit inquiries and lowering my credit score. When those loans were denied, she hung up and never called back. This happened three times.

I requested a refund for the services they never performed. It’s been months. No response. No resolution. Not even an apology.

To this day—four years later—I’ve still never spoken to a licensed attorney, despite that being part of what I paid for.

Please learn from my experience. TGC will take your money quickly but deliver nothing in return. You're far better off speaking directly with the IRS to set up a payment plan or consulting a local, licensed tax professional. Don’t fall for their pitch the way I did.

ARE ANY OF THESE TAX GROUPS LEGIT????
I FIND MYSELF READING THE SAME COMPLAINTS AS ANOTHER TAX PROGRAM I WAS IN, IDEAL TAX SOLUTION.....BETTER OFF JUST STAYING WITH IRS AND DEALING WITH THEIR FEE

I first contacted Tax Group Center in the Spring of 2021 after receiving several letters from the IRS owing a total of $12,266 for 2018 and 2019. Tax Group Center told me they could help me get my taxes reduced and taken care of for a fee of a few thousand dollars or even get my taxes reduced. There was never any discussions about charging $350 for me to fill out paperwork they sent me, $350 an hour to for them to call me on the phone, $350 an hour to send me an email, or I would have to pay to file taxes that I had already filed. I was charged twice $500 for 2022 taxes that I had already done along with 2020 and 2021 taxes that were not even part of either 2018 or 2019 taxes. I gave them money on three occasions the first two i had to go through their credit agency for a total of $11,800 at 16% interest, for which i thought was to pay the taxes I owed. February 2023 I was called on the phone asking for another $11,200 that I had to put on my credit card at 12.9% interest. July 19th 2023 I received a phone call from Tax Group Center stating my case was resolved and I owed the IRS $20,000This is when I started to attempt to get answers to why i paid them so much money. After repeated emails and phone calls that were never answered on Sept 7th 2023 I finally received a receipt for services that was filled with ridiculous charges and a statement that they owe me $13,430 of money that I over paid them and they will pay me back over a 12 month period at $1,119.16, I find that unacceptable. I still have not been answered why I paid so much, why it took 2 years to resolve, why I wasn't told about the fees upfront. Tax Group Center never had my best interest in mind when representing me to the IRS.

If you have tax worries like I did, this is the place to make them a nightmare.
After paying this company to handle my Fresh Start Program and thinking they had done it professionally, I find out they filed my State taxes without using my W-2 information. This is information they should have known to request from the state but did not. I got bills from my state totaling over $17,400 for this stupid mistake.
In the end I paid them to do a job that I am now having to pay a reputable CPA to fix.
During our experience with this company they lost documents more than once. And never once did they tell us that they had filed State taxes without using W-2 information.
When I ask them to help me get their problem corrected. They told us they did not contract to do our State return. Something that was specifically described in my conversations with Ladd Vance.
So if your considering using these people to do your taxes, know this, they do not stand behind their tax services. Check their BBB and other rating sites. You'll see what I mean.
Get a local CPA. You'll be better off.