Tcgsync Reviews 

We went from 0 to full catalogues of Pokemon, MTG and Riftbound within 2 weeks (including some Shopify support downtime), Auto Pricing settings are extremely robust, Buylist is a great asset, and they keep coming up with new tools to further improve and ease the way we as card-shop owners need to keep our businesss moving forward.

Honestly, I put off switching software for way too long because I figured the migration headache wouldn't be worth it. I was wrong.
One of the things that's impressed us most is the TCGplayer connection. I genuinely didn't think it was possible to sync with TCGplayer without going through their API — every other option we looked at either needed credentials we couldn't get or relied on some sketchy scraper/extension setup. TCG Sync just... does it. You log in with your normal TCGplayer account and your listings, prices, and orders stay in step automatically. No hoops.
I'll be honest, we underestimated how much this would change things. Once it was live, our orders picked up so fast we had to actually pull some listings back because we couldn't keep up with fulfillment. That's not a complaint you get to make very often.
Beyond the TCGplayer stuff, the day-to-day operations side is where it's really paid off. Singles, sealed, graded cards, accessories, even our in-store events — all of it lives in one catalogue instead of us jumping between different tools trying to keep numbers straight. Our buylist used to mean someone sitting there manually checking prices for an hour; now the pricing rules do most of that work, and we just review before payouts go out. The POS ties our in-store sales into the same system as our online orders, so nothing gets double-counted or missed between channels.
We also kept eBay and Card Nexus running alongside TCGplayer, and all three stay matched without extra manual work — same inventory, same prices, updated everywhere at once. On top of that, our customers get the stuff they actually expect from a card shop online: wishlists, store credit for trade-ins, a deckbuilder they mess around with, event sign-ups. It doesn't feel like a bolted-on storefront, it feels like a real shop.
But honestly, what's kept us loyal is the support. Any time we've hit a snag — even small stuff, like a weird pricing edge case or a question about how a sync handled a specific listing — someone actually responds, and fast. We're not talking about a ticket that sits for three days waiting on a canned reply. We've messaged them and had a real answer, from someone who clearly knows the product, within the same day, sometimes within the hour. For a shop like ours where a stuck listing or a pricing mismatch can actually cost us sales, that responsiveness matters more than people give it credit for.
Getting set up was quick too — we were fully live within a couple days of starting onboarding, which we were not expecting given how migrations usually go.
It's been worth it.

We subscribed to TCGSync’s full package and dealt directly with Damo, the owner, throughout almost the entire process.

This experience lasted nearly four months from the date we subscribed. Despite TCGSync advertising that customers can be fully onboarded within 48 hours, we still did not have a properly functioning website after almost four months. Nothing worked as it should.

From the beginning, Damo was regularly late to scheduled meetings, missed two meetings entirely, and repeatedly failed to complete the work he promised. One meeting was moved, while another was missed without any reply or explanation.

The meetings themselves were often unproductive. Damo barely walked us through the website before finding an issue somewhere and spending almost the entire meeting focused on that single problem. He would then say he was in a rush and reschedule the rest of the meeting. This happened while many important features and issues remained unresolved.

We requested several basic features and fixes, including additional administrator access, another language, new user access, and a functioning password-reset feature. Damo repeatedly told us these items had been completed, but when we checked, they had not been implemented. The website was also unreliable and would sometimes be accessible and other times not work at all.

After one meeting, we clearly agreed that we would schedule a follow-up the following week to review the outstanding fixes. When we later contacted Damo to arrange that meeting, he responded by asking what the meeting was supposed to be about, despite the purpose having already been clearly discussed.

Eventually, we requested a refund. After approximately one to two weeks, one of Damo’s employees responded and told us that the refund had been issued, that it would take seven to ten business days, and that Damo was not available at that moment to answer us directly.

Three weeks passed, but no refund appeared. I sent another email and received no response. I waited an additional week because, during several meetings, delays, and rescheduling requests, Damo had mentioned that he or someone close to him was dealing with medical issues or going to the hospital. I genuinely tried to remain understanding and patient because of this.

Even after emailing them to explain that I was currently speaking with my credit-card company, I still received no response. I ultimately recovered my money only by filing a chargeback. The refund that we had been told was already issued never arrived.

After later reading another customer’s comments accusing Damo of dishonest conduct, I unfortunately began questioning whether our experience was more than simple disorganization. I cannot speak about anyone else’s situation, but in our case, nearly four months passed without a functional website, the advertised 48-hour onboarding never happened, promised work was not completed, features were said to be finished when they were not, meetings were late or missed, the service was unreliable, communication eventually stopped, and the promised refund was never received.

The entire experience was a major waste of our time, and based on what happened, I would not recommend TCGSync.

Been with TCGSync about a year and a half. Systems and development have come a long way in that time. The features and capabilities of this system are huge and next level for a CCG company. It's never been a perfect system things break but it has always been fixed and immediate system issues have been fixed as fast as possible. I do 100% think that support/ticket system could use some work, as when offering a B2B software. Downtime and features not working can be crucial to a company and honestly frustrating. I think this software is headed in the right direction and is awesome. As far as features go it's on par if not better than what something like a binderpos offers without the ridiculous transaction fees.

TcgSync has been and continues to work his best to provide what I need to deal with my CCG business. TCGSync keeps adding new features every week.

I only give one star because I can't give zero stars. We purchased the software for our store that we are opening in BC, Canada. From the start we encountered issues. We submitted several tickets, but none were responded to. When we realized that we would not be able to use this program for our store, we asked for a refund within 10 days. It has now been 6 weeks and we still do not have a working product or refund. As we need to open our store asap, we had to purchase another product. DO NOT ORDER THIS SOFTWARE. It is appearing as a scam. He takes your money and you don't hear anything back for tech support, assistance, or refund for a dissatisfied customer.

After this was posted, the owner contacted us to finally work out the issues, however after a few hours of communication, he stopped talking to us for days again still with no refund. He also took it upon himself to cancel our access to the software leaving us out the money and the software.

So excited to find this software. It is a massive upgrade from existing all-in-one solutions and at a very reasonable price point. If you sell TCG products in any capacity, this software is for you. It is ideal of brick and mortar LGSs that need an e-commerce dashboard, access to a singles/sealed product catalog, POS, buylist system, and things you didn't even know you needed, this is the software for you. The devs are easy to contact and quick to fix things. Moreover, they are super keen on developing new features and creating custom solutions for their customers. Couldn't be more pleased.

TCGSync is a robust and adapting all encompassed software suite. It does everything and its Shopify integration is incredibly convenient.

Damo is on top of bugs as soon as they're brought up, with fixes coming in sometimes within minutes of problems coming up.

With how quickly this software is developing i would not be surprised to see it become the most popular card based sales system.

I highly suggest the Enterprise tier, it gives you access to all the power functionality the system has to offer at your fingertips.

Found TCGSync and joined through the enterprise program it has been an excellent experience and has successfully integrated with our Shopify store almost seamlessly and when there were hiccups support has been great through discord. Really exciting to see how fast it has grown as a service I would 10/10 recommend it to TCG stores looking to sell singles.

Great support, very friendly, all in all a pleasure to work with!

Been working with tcgsync for my business for over 2 years now. Great tools, services and working together!

Damo has lived up to our expectations greatly. Worked 1-on-1 with him on updates. Also feature requests have been worked through and implemented.

Live demo's are often given when new features arrive and Damo or his employees are fast with responses.

Damo is building a world class solution for game stores. Sure its got its issues but I promise you there is nothing out there better.

TCG Sync staff are super helpful and understand how to communicate technical ideas to laypeople like me who are just pointing and clicking and hoping!

Tcgsync misleads, lies and overpromises about his software. This software is a scam.
We signed up in Mid-April to get the software ready for a late-April launch.
We quickly found out that many of the promised features (even on the basic package) were not functional or required significant additional back-end work on our end to make them function.
Tcgsync led us to believe there was a full support team behind him, but he insisted all support tickets went to him to resolve.
This meant we would go days without getting responses or fixes to basic issues including:
- The core product of the software not being delivered (TCG card catalogues were either incomplete or not uploaded at all)
- A Point of Sale that integrates with Shopify (customers, store credit, product prices, inventory levels would never sync correctly)
- many other minor bugs and issues that included the buylist that Tcgsync promised to resolve and did not

After 2 months of back and forth trying to get this to work, Tcgsync claimed that we were lucky he hadn't charged us an additional $2000 in fees that he was entitled to.
These "fees" were a very misled and miscalculated total based on our total sales rather than just the TCGSync items created.

Tcgsync has promised a refund as of 8/6/25 but we have not yet received it.

Stay far, far away from this software and this guy.
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Edit for update in response:
- Tcgsync partially refunded us after we followed up as it was not actioned immediately as he stated
- Tcgsync claims that we were upgraded in service level to appease our issues and concerns. Whilst this is technically true, the "upgrade" in service level did not change, alter or better the functionality or customer service provided by Tcgsync

Been using TCGSync for 2 years now and while at the start there was a couple of hiccups, that is now in the past. The software now is head and shoulders above all the others in the market and the support is second to none. Best decision we made!.

TCG Sync has been the best ally we could ask for to help us grow as a business. Their tools, their speed, and their openness to feedback and suggestions are unmatched.

Most of the hate comes from people that were trying to shut TCGS down because of direct competition. I used to use BinderPOS and TCGS is what BinderPOS could have been had it not been sold. It has been a game changer for my business, and I don't know anyone that works longer or harder than the owner. If you have any questions about it hop into the discord and check out some of the youtube videos to see it in action.

Prob going ro delete this

Carefull this company is owned by a scammer. See tcgcards.co.uk reviews. This is owned by the same guy.

A lot of people are asking for their money back.