Shop itself is okey, have many starter decks or sets available than other stores. But delivery company with what they work is disgusting. Dpd customer service is just ussles and not even worth to co... See more
Company replied
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The order was sent the same day with quick delivery, and the product was well packaged. I received a tracking number via email. Overall, it is a great company to order from.
Staff is helpfull and reactive. My package was delivered by PostNL to a local store without previous notice, so I missed it. But the Triarchy staff made it possible to have it delivered again so I cou... See more
Didn't get a confirmation e-mail that they received my order. But very fast delivery and good packaging.
Company replied
Company details
Written by the company
Opzoek naar de leukste en nieuwste ruilkaartspellen en/ of collectibles? Van Pokémon, Magic The Gathering, Yu-Gi-Oh, UFC tot aan Funko, zoek niet verder en bekijk onze store nu!
Contact info
XXXX, 1323BR, Almere, Netherlands
- 0644286669
- Triarchy@outlook.com
- www.tcgtriarch.com
4.4
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The order was sent the same day with…
The order was sent the same day with quick delivery, and the product was well packaged. I received a tracking number via email. Overall, it is a great company to order from.
September 14, 2026
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Delivery
Shop itself is okey, have many starter decks or sets available than other stores. But delivery company with what they work is disgusting.
Dpd customer service is just ussles and not even worth to communicate with them, store also in my example get answer from them only after 2 days.
So in totall beacuse of that had to wait more than a week for parcel.
June 23, 2026
Unprompted review
Reply from TCGTriarch
Hi Janek, thank you for your feedback.
We are sorry to hear about the delivery issues you have experienced.
However, we want to clarify a few things for transparency: we have been in active contact with you (since yesterday when you contacted us) throughout this process and have been communicating with DPD on your behalf to resolve the situation as quickly as possible. We have never told you to wait one more day. The delivery issue originates with DPD, which is outside of our direct control.
We have not ignored you, in fact, we are still in ongoing communication with you at this moment while this review has been posted.
We hope to resolve this for you very soon.
Service was quick and easy
Service was quick and easy. Only annoyance was the lack of space in the cardboard box. I couldn’t get it out. 😅
June 26, 2026
Fast delivery
June 25, 2026
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Fast shipment
July 23, 2025
Great service
Great service! Although they lost some inventory and couldn't deliver a specific item from my order, they've notified me right away and within the same day compensated me with a more expensive item in return. Which I thought was very generous! Will definitely recommend and I will be a returning customer.
June 19, 2025
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Good delivery and great pull
Something wasnt in stock anymore but they fixed it great for me. Delivery was good and a great pull from the box.
April 22, 2025
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Reply from TCGTriarch
Hi Marceau,
Thank you for taking the time to leave a review! We’re glad to hear you found our service fast and easy— that’s exactly what we aim for paired with high quality products and service. 😊
We’re sorry to hear that the product didn’t fully meet expectations, and we’d love the chance to make things right. If you could share a bit more detail with us, we’ll do our best to resolve any issues and ensure you're 100% satisfied.
Please feel free to reach out to our support team, and we’ll make sure you’re taken care of. We hope this helps, and that we can earn that extra star from you in the future!
Warm regards,
TCGTriarch
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Staff is helpfull and reactive
Staff is helpfull and reactive. My package was delivered by PostNL to a local store without previous notice, so I missed it. But the Triarchy staff made it possible to have it delivered again so I could get my package without having to pay the delivery costs twice.
August 11, 2024
Unprompted review
Perfect delivery 💯
June 24, 2024
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