I have been a loyal Team 7 Furniture…but no longer
Today I took our Eviva dinning chairs to the recycle centre. Team 7 refused to accept responsibility for a design fault with their chairs. The construction method preventing the chairs being recovered. There was no other option but to throw them away and replace them with new furniture. Futhermore an Eviva stool came apart and handles attached to glass facing drawers on a wall unit continue to fall off. Team 7 once paid attention to quality but from our experience it no longer does. After sales service support was unpleasant and dismissive. After furnishing two homes with Team 7 furniture we will not purchase their products again. We have now found a small local company in Italy which builds superior furniture to Team 7. My advice is to look around for a better company.
Reply from TEAM 7 Natürlich Wohnen
Dear Rowan,
We won't be reopening this case now. We have responded to all of your past reviews. We're sorry to have lost you as a customer and wish you all the best.