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Tedhair Reviews 

133
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting that the hair is soft, looks very natural, and is extremely easy to maintain. People also highlight the fast delivery times and smooth online ordering process, making purchases convenient and reliable. Some reviewers were not happy with customer service communication issues, mentioning difficulties reaching staff for store pickups. A few consumers also stated receiving incorrect items like wrong closures and experiencing problems with product fullness and quality consistency. Others felt disappointed when certain bundles did not match expectations regarding texture or thickness.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the bundles are soft, beautiful, and easy to... See more

Quality

Clients share positive opinions on quality, frequently describing the hair as soft, beautiful, and wonderful... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful representatives,... See more

Service

Reviewers mention positive feedback about service, noting quick online assistance, fast shipping, and... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, where many reviewers praise fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was great! Pick up went smooth! The hair is beautiful, doesn’t shed and literally looks like my natural hair. Only reason I gave 4 stars instead of 5 if because I had to replace all the... See more

Rated 5 out of 5 stars

I’m 59 years old. So, I say this in full confidence that was one of the best experiences for hair shopping since Lugo’s on Synder Ave. The staff at both locations Brooklyn and Queens were professional... See more

Company replied

Rated 5 out of 5 stars

I always choose TedHair Factory for my quick fast and reliable hair needs! The response time is amazingly high, prices are affordable, and my looks are always beautifully executed with this hair! Shop... See more

Rated 5 out of 5 stars

Ok the quality was great I got 26,26,28, hair did not shed a lot, I got toe body wave my style straighten it for me it was silky, blended amazingly, it was full, and thru to length, I also washed it m... See more


Company details

  1. Hair Product Store
  2. also in
  3. Beauty Products Wholesaler
  4. Hair Extensions Supplier

About Tedhair

Written by the company

Why Choose TedHair?

• 17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

• 6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

• ⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

• Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Contact info

4.1

Great

TrustScore 4 out of 5

133 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(133)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I received my hair faster than…

I received my hair faster than expected, the quality seems good but i have concerns the hair seemed to be a different in color from what i seen online. I've been trying to contact customer service and unfortunately have been unsuccessful.

November 5, 2026
Tedhair logo

Reply from Tedhair

Dear Customer,

Thank you for your feedback. We're glad to hear that your order arrived quickly and that you're happy with the hair quality.

We're sorry for the concerns regarding the hair color and the difficulty reaching us. Please try contacting your sales representative again. If you're still unable to get through, feel free to email us at customservice@tedhair.com, and our team will be happy to assist you.

Thank you for your patience and understanding.

TedHair Team

Rated 1 out of 5 stars

order TedNew28703 Did not receive what was advertised

did not receive what was advertised

November 3, 2026
Tedhair logo

Reply from Tedhair

Dear Customer,

We’re sorry to hear that your order did not meet your expectations. According to our tracking records, your package has been marked as delivered.

Our team will reach out to you directly to better understand your concerns, verify the details, and assist you accordingly.

TedHair Team

Rated 3 out of 5 stars

It's ok

The hair itself is a wonderful the construction of the wig and the wig cap that the tracks are sold onto terrible. It's bulky and loose everywhere and I have a big head. I usually get size large. This is a standard cap and a closure wig.

October 6, 2026
Tedhair logo

Reply from Tedhair

Dear Customer,

Thank you for your feedback and for recognizing the quality of our hair. We're sorry to hear that the wig construction and cap fit did not meet your expectations.

We appreciate you sharing these details, and we'll pass your feedback along to our product team for further review and improvement.

Thank you for choosing TedHair.
TedHair Team

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