I ordered a diary as a gift for myself. It’s Kate Spade 2026 diary and it was over £40 cheaper here than on Amazon. Also the Amazon one wasn’t due to be delivered until late January 2026. I o... See more
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Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.
Contact info
Unit 2E, Woodlands Farm , The Vale, HP5 3NJ, Chesham, United Kingdom
- 01494790424
- customerservice@temptationgifts.com
- www.temptationgifts.com
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Replied to 100% of negative reviews
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I was looking for a Cath Kidston budgie…
I was looking for a Cath Kidston budgie spoon rest and Temptations had the best price. I was offered an extra discount that I was unable to find. I emailed Roby in Customer Service who sorted it for me. I cancelled original order and reordered. First class customer service. The spoon rests have arrived and I am extremely pleased , keeping 1 for me and 1 as a present. In todays world Roby is a breath of fresh air
What a great customer service team
What a great customer service team. Ordered a couple of candles and a groot keyring unfortunately one of the candles was broken l got in touch through email and they apologised and immediately sent out a replacement l got the candle a day later. No problems. Love the products and especially appreciated how they look after their customers. Would highly recommend. I will be ordering from them again without any worries.
I cannot praise Temptation Gifts enough…
I cannot praise Temptation Gifts enough for their excellent customer service and support. I ordered two waistcoats from Australia, and when one arrived in the wrong size, the company went above and beyond to resolve the issue. They sent me a replacement in the correct size and even told me to keep the original one!
This is truly exceptional customer service, and I am delighted with the way they handled everything. It is wonderful to deal with a company that genuinely values its customers, even those ordering from overseas.
Thank you, Temptation Gifts, for your kindness, professionalism and outstanding customer care. I would happily recommend you to anyone!
Inma ⭐⭐⭐⭐⭐
Good quality product
Good quality product, well made at a reasonable price. Quick turnaround and delivery. Good service all round.
Jack Donkeys
Money off voucher on my first shop and speed of delivery. Lovely gifts etc on your website.
We saw a range of your gifts in a gift shop in Torquay and looked up your website when we got home to see more.
Luckily enough to have a store in…
Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely different size. I contacted customer services and had a very courteous and prompt reply apologising for an error on their website. I was sent today 8/10/26 a pre paid return label with the promise of a full refund.
Of course I’m disappointed the item I actually wanted wasn’t available but only in the much smaller size, which they sent me. Customer service has been very good and I’m hoping the refund will be processed in a timely manner
I only wish Temptation Gifts offered the option to collect orders in store although I appreciate they do not have many shops countrywide.
Would highly recommend for beautiful gifts
We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere.
The products were delivered in perfect condition by Parcelforce, within the expected time frame.
I contacted customer service to make an enquiry, not a complaint, about an out of stock item, and received a lovely reply within two hours.
I will return to them for gift buying in the future, would highly recommend.
Great first time experience !
This was my first time ordering from this company, and will order again!
I was very worried it may arrive broken, but arrived in one piece, thanks to the item being packaged well, and also helped that it was delivered by Royal Mail
Easy to order and quick delivery
Easy to order and quick delivery. On my experience I'd recommend.
Easy ordering and delivery prompt at…
Easy ordering and delivery prompt at the notified time. My items well packaged and safe. Items well priced too and I am thrilled with my purchases. Would highly recommend Temptation! Gifts! Thank you.
Sara Miller & bottle
I ordered two Sara Miller tins, two metal Sara Miller Easter eggs and a water bottle. The Sara Miller items were beautiful as always and arrived as photographed and in perfect condition. (It would have been even better if I could have selected which tin designs to buy but it did say you were unable to choose). I love the water bottle - I have lots of metal ones and over time the bottom gets dented and they fall over so end up being thrown away. This one is very pretty and has a rubber bottom that makes it more stable, unable to be dented and is embossed with a pretty design. Delighted with it all.
Very poor customer service
Very poor customer service, Issue with the business when they dispatched my order as they did not enter the correct address then would not re deliver AVOID DO NOT ORDER

Reply from Temptation Gifts
Excellent customer service and great prices and items
Really impressed with temptation gifts customer service. There was a small flaw on one product I received within a larger order (not a fault of temptation gifts but a small printing flaw from Hornsea). Replacement being sent with priority mail without any fuss at all.
Items were also the best prices I’d seen anywhere. Will definitely be looking for items here first when I’m looking for a gift! (The Wrendale fox is amazing!!)
I had a great experience with them
I had a great experience with them. I had an issue with a product and they rectified it straight away.
Their customer service is amazing.
They have nice unique things and I would definitely use them again. Delivery was very quick too.
Lovely items at good prices and quickly…
Lovely items at good prices and quickly delivered, have used several times now and superb items for gifts or myself.
How retail should be done!
I order from this company a lot when wanting last minute gifts and they are always first class. They are the best example of how online retail should be.
Also just read on their website about Jelly cat no longer sell from them. I think that's a big mistake and Jelly Cat maybe need to remember which shops have helped make them who they are.
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