Tenders Direct Reviews 

229
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I approached Tenders Direct for my business and I am so glad we did. We have very little experience in this sector, however, Mike and his team talked us through everything at a pace that suited us... See more

Company replied

Rated 5 out of 5 stars

We chose Tenders Direct because of their gurantee to provide visibility of ALL portals. Other services don't offer this gurantee and we've found using alternatives (e.g. Find a Tenders does miss oppor... See more

Company replied

Rated 5 out of 5 stars

Leanne was amazing with us when outlining the benefits of Tenders Direct. Warm, patient and engaging. Thank you Leanne!

Company replied

Rated 4 out of 5 stars

Really informative session. Very useful to my role. Gave tips that I've put into practice already. Only criticism is that face to face would have been better for more of a workshop style and to encour... See more

Company replied

Company details

  1. Business Development Service
  2. Consultant

Written by the company

We are your complete tendering service From government contract alerts to bid writing support, Tenders Direct is your first choice for accessing the public sector marketplace. We provide a wide range of personalised services to help your business win more work with the public sector.

Our Products and Services

Written by the company

Tender Alerts
Tenders Direct provides FULL coverage of public sector tenders of any value across the UK and Ireland, as well as High-value contracts for across the EU. By creating bespoke business profiles for every customer, we filter out irrelevance and show you only the most relevant contracts.
Opportunity Manager
Our bid management tool is included as standard, and simplifies your day-to-day bid administration by bringing all of your tenders into a single pipeline view.
Training and Consultancy
From full day training courses to bespoke consultancy and free webinars, we can give you the skills needed to win contracts in the public sector.
Advanced Tender Alerts
Find out when public sector contracts are due to expire with regular emails alerting you up to six months before the contract end date.
Competitor Tracker
Receive notifications when any organisation(s) you choose to track are announced as the winners of above threshold contracts.

Never miss a tender again!

We guarantee you'll never miss a tender

We guarantee you'll never miss a tender
Our Sourcing Specialists find every low value tender in the UK and Ireland, as well as high value opportunities from Find a Tender Service and the OJEU. Our Classification Specialists then categorise these to ensure you receive alerts relevant to your business. It is this Peer Review process that makes our database the largest and most accurate in the UK, and why we can guarantee you’ll never miss a tender with tenders Direct.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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4.6

All reviews

(229)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leanne was amazing with us when…

Leanne was amazing with us when outlining the benefits of Tenders Direct. Warm, patient and engaging. Thank you Leanne!

September 7, 2026
Unprompted review
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Reply from Tenders Direct

Hi Paul, Thank you so much for you kind words, it was a pleasure helping you, i look forward to our next call :) here if you need me.

Rated 5 out of 5 stars

Great service Great Product

I approached Tenders Direct for my business and I am so glad we did.
We have very little experience in this sector, however, Mike and his team talked us through everything at a pace that suited us. When it came to closing the deal Mike was superb, he was not pushy and listened carefully to all of our feedback and thoughts.

We are now up and running and can't wait to submit our first tender!!

July 22, 2026
Unprompted review
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Reply from Tenders Direct

Thank you for the comment, it is always great when we get this positive feedback that we can pass on. Best of luck with all your bids!

Rated 5 out of 5 stars

Mariya was excellent

Mariya was excellent - very informative and helpful

August 19, 2026
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Reply from Tenders Direct

Thank you for your kind words Andrew. Always happy and willing to help.
Have a great day ahead :) - Maryia

Rated 5 out of 5 stars

Mike was a pleasure to deal with and we…

Mike was a pleasure to deal with and we are already seeing the benefits of the service. Long may it continue!

August 19, 2026
Unprompted review
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Reply from Tenders Direct

Thank you for the comment, we will pass this onto Mike. Best of luck with all your bids!

Rated 5 out of 5 stars

Great product. Never miss a tender.

We chose Tenders Direct because of their gurantee to provide visibility of ALL portals. Other services don't offer this gurantee and we've found using alternatives (e.g. Find a Tenders does miss opportunities, or shows them quite late). Mike our Account Manager was easy to work with, flexible and helped us with our own slow and complicated supplier onboarding process.

August 3, 2026
Unprompted review
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Reply from Tenders Direct

Morning Alfie - Was a pleasure taking you through the site, if you need anything else or have any questions just give me a shout 🙂 Mike

Rated 5 out of 5 stars

I usually avoid asking for call backs…

I usually avoid asking for call backs on anything because you get deluged by sales calls. Not this time! I asked for help on the Tenders Direct website, using their chat function. It was a human answering my questions (yes really). The agent set me up with a Teams call with one of the sales team Mike, who patiently took us through a demonstration and answered questions.

He set up a follow up call a week later to see if I wanted to proceed with the service - which I did - and he got it sorted out for me. No pressure, no hassle, no spam.

If the service itself is anywhere as relevant, human and connected as the pre-sales and the sales has been, then I've just made a very good decision and am in safe hands. Thank you.

July 30, 2026
Unprompted review
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Reply from Tenders Direct

Morning Karen - it was a pleasure getting you set up, chatting away with you and running through the system! If you need anything further just give me a shout 🙂 - Mike

Rated 5 out of 5 stars

Tenders Direct is very new to me and…

Tenders Direct is very new to me and Vicki was really helpful today - feeling more confident now plus lots of additional info I can go and look at too - so thank you 🙂

April 22, 2026
Unprompted review
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Reply from Tenders Direct

Thanks for the review Deanne, it was lovely chatting you through the service - Please let me know if there is anything else - Vicki :)

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from the team. Very helpful and quick to respond to questions/queries

April 7, 2026
Unprompted review
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Reply from Tenders Direct

Hi Mark, thank you for your kind words, it's great to hear how positively you rate the service - Always happy to help going forward - Vicki

Rated 4 out of 5 stars

User friendly system and staff

Really user friendly system with friendly support from sales and account manager so far. Sometimes the loading can be a little slow but other great system so far and really love the Opportunity Manager

March 17, 2026
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Reply from Tenders Direct

Hi Jackie, thank you for taking the time to leave us a review. I know how much you love the Opportunity Manager :) It's been great working with you and Sarah so far, always here to help - Vicki

Rated 5 out of 5 stars

Highly recommend, incredible service and communication

TendersDirect communication as been incredible. The training available is brilliant and although our company is familiar with tenders and the tender process, the option of hand holding along the way is brilliant and has been needed on some tricker tender submissions. I highly recommend them as company.

March 11, 2026
Unprompted review
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Reply from Tenders Direct

Hi Michelle, Thank you so much for taking the time to leave us a wonderful review. We are happy to be able to help you on your Tendering journey. As always anything you need please reach out. Leanne :)

Rated 5 out of 5 stars

Tenders Direct is excellent

Tenders Direct is excellent! The platform is easy to use, with accurate and timely daily alerts tailored to my sectors. I've found opportunities I would've missed elsewhere, and the support team is always helpful and responsive. Great value – highly recommended for anyone targeting public sector tenders!

December 18, 2025
Unprompted review
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Reply from Tenders Direct

Hi Martin, thank you for taking the time to leave such a lovely review. It’s great to hear that the service is working so well for you and helping you find opportunities you might otherwise miss. We’re incredibly grateful for your loyalty over the years, I certainly always enjoy a catch up with you :) - Vicki

Rated 2 out of 5 stars

Changes in accuracy

Unfortunately, there has been a change in the quality of the daily advert summaries since the introduction of the new procurement act. We have notice adverts categorized wrongly, like PINs hidden as Awards and vice versa; ITTs classed as Awards; PINs issued without event details. Therefore, we tend to rely on the notification feature more and started using Find a Tender gov to check the exact content of the adverts.

October 26, 2025
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Reply from Tenders Direct

Thank you for taking the time to share your feedback - we really appreciate it.

You are right, the new notice types released since the Procurement Act’s introduction did cause some misalignment issues. As soon as these were identified, our team started working on fixes, which were released on 9 October 2025.

The incorrect grouping of notices in our system has now been resolved.

We are grateful you flagged this and are sorry your experience prior to the fix did not meet our usual standards. Our goal is to always provide the most accurate and helpful service possible, and feedback like this helps us keep improving.

If you notice anything else or would like to talk it through in more detail, please do not hesitate to reach out to your Account Manager – they will also be in touch this week to ensure everything is running smoothly.

Best wishes,
The Tenders Direct Team

Rated 3 out of 5 stars

For me there is not a very good flow of…

For me there is not a very good flow of how the tenders display and just seems to be a bit user unfriendly for those ( me ) that are not necessarily technically minded.

October 7, 2025
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Reply from Tenders Direct

Hi Brandon, Sorry you are struggling to navigate, I will email you and arrange a call to go over the site. Kind Regards Leanne

Rated 5 out of 5 stars

The system is very easy to use and…

The system is very easy to use and daily alerts provide all key information on the opportunities.
Our Account Manager, Victoria Gordon, has always been very helpful.

September 30, 2025
Unprompted review
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Reply from Tenders Direct

Lovely review thank you Jill, it's a pleasure working with you - Always happy to help - Vicki :)

Rated 5 out of 5 stars

Reliable, Efficient, and User-Friendly Platform

I’ve had an excellent experience with Tenders Direct! The platform is extremely user-friendly, making it easy to find relevant tenders quickly. The notifications are timely, and the search filters are very effective in narrowing down opportunities that really match my needs.

What stands out the most is the quality of support – the team is always responsive, helpful, and professional. It’s clear that Tenders Direct really cares about their users and goes the extra mile to ensure a smooth experience.

Thanks to Tenders Direct, I’ve been able to save a lot of time and focus on the tenders that truly matter. I would highly recommend this service to anyone looking to streamline their tendering process.

September 29, 2025
Unprompted review
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Reply from Tenders Direct

Thank you so much for your kinds words, i have enjoyed working with you. So glad you enjoy our system and it works so well for you. Always here to help if we can :)

Rated 5 out of 5 stars

Used for years

Used for years, provides all necessary information for the whole team

September 22, 2025
Unprompted review
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Reply from Tenders Direct

Hi Philip, thank you so much for taking the time to leave such a positive rating. Please let me know if you've questions or I can help going forward - Vicki

Rated 1 out of 5 stars

Not worth it

Not user friendly staff not very helpful other sites that are allot more user friendly and cheaper !

September 9, 2025
Tenders Direct logo

Reply from Tenders Direct

We appreciate your feedback and as always we will continue to look to improve the experience of our customers. I will reach out by email and call to see what we could have done to improve your experience. Thanks, Barry

Rated 3 out of 5 stars

Satisfaction

The information

August 26, 2025
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Reply from Tenders Direct

Thank you for your review. I have reached out by email, to see if we can arrange a further call regarding the information you are looking for. Thanks, Barry

Rated 5 out of 5 stars

New Contract Enquiry

On contacting Tenders Direct to start a new contract Iain was extremely helpful and professional

August 13, 2025
Tenders Direct logo

Reply from Tenders Direct

That is fantastic to hear Mandy, we really appreciate the feedback and great to have you back again. - Barry

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