TEPTRON Reviews 

Total scam. It’s now 9 years since I gave them my money and they still haven’t delivered. Don’t spend money with these people.

don't touch them with a barge pole. no moral compass. took crowdfunder monies and delivered zero but still have the cheek to produce and deliver products. check out ryse for an alternative.

This company is a complete scam. In over 6 years they have never delivered on the offered indiegogo product, publicly claim to offer refunds or swaps but ignore all such requests and continue to post 'updates' via indiegogo about irrelevant technical issues. How they are not in jail is beyond me. indiegogo are just as bad for enabling this fraud.

Scam. 7 years, and still waiting on my devices!

RIP OFF!
Contributed to an Indiegogo campaign 7 years (and 61 updates) ago and yet to receive my ZWave MOVE devices.
Don't answer emails.
Give 'em a wide berth and by the superior devices by other manufacturers now available

I took part in the Indigogo backer plan where the pledged 3 move devices with z wave. The project got delayed due to z-wave issues. In the end they never delivered anything, they did not respond on many attempts to get in touch via the e-mails.
I can now conclude they just cashed from a lot of their backers by the look of it.
They now seem to have a formal website, also there no response, be wise don't get ripped of by this bunch of unreliable people running that show.

Ordered five years ago via indiegogo, nothing to show for it and no confidence the product will arrive. Zero communication from the company other than e-mails chastising people for having not receiving their packages. Poor company, would not recommend.

I ordered via indiegogo 4 years ago and I am still waiting for my order. I've sent numerous emails and never got a response back.
SCAM!

Never received my product. Scammers!

I bought four of the first generation units to automate my blinds. Now one of them is defective. Customer Service does not reply to my requests for months now.

Worst customer service ever. I bought one and it has never been able to move my small, light blind up or down. Company will not reply to any emails.

Troubled hardware (model M1508), one died fast, getting a replacement was cumbersome, one of the replacements was also defective. now after less as 2 years use one other died. They do not keep their position references and need frequent recalibration. No software or firmware upgrade. Closed system not really open for homeautomation. really need to be powered by adapter as solar panel does not do much.

I bought 6 units and have struggled for a significant time to make the units work. Each of the units has failed to work and now none of them will respond. This company have apparently redesigned the units but from reports they are no more reliable than the original version. The risk of units not working reliably is not worth the cost you will incur. Avoid this organisation at all costs. You will be disappointed.

This company is a scam. Return policy is wonky... they need this form to process the return (which is understandable) and it has to be in the box. Oh and they will give you a return label, but only after I mail it back. How am I supposed to mail it back with out a return label? So we just email back and forth about the form and the return label on and on. No refund is happening.

august 2016 they estimated a release early 2017.

its now end of 2020 and they are still messing about not releasing.
They do not answer emails, they will not refund. Dont spend a penny with them!

I purchased the Move motorized appliance from Blinds to Go. The Move product could not raise and lower my blinds. The app could not set limits on the motor (raising and lowering). The cog wheel in the unit tore up my cord loop. The product support from Blinds to Go was awful and worse I could not return the item for refund. I should have bought a similar product from Amazon! I am now going to spend the extra money to get blinds with a built in motor.

I have purchased eight Teptro Go retro fit blind motors for use in my home and have had endless issues trying to get them to work. So far, I've installed them all - starting with just one set in the living room to begin with and I have had so many pairing issues it is untrue. The pairing is unreliable and the App is just as bad - more than half the time the App won't find the blinds and when it does, the open/close end positions are lost and any automation I have tried to add becomes unreliable and rarely actions when it should. I have had numerous exchanges with the company about the blinds themselves and about the app and they have not resolved the problem. In each email exchange, they have been dismissive and 'cocky' about how good their blind are and that 'you won't find better blinds anywhere else'. In short - I would suggest you avoid this company at all costs. I have removed all 8 units from my window now and after two years trying to get them to work - I have finally given up. A true waste of effort and money.

I signed up for the indiegogo Movez product in April 2017. I'm still waiting! Many backers have had their requests for refunds ignored, and only a handful of "beta testers" have actually received a product. This company has taken over half a million dollars and not delivered a working product.

Terrible product. Spools either can’t grab cord at all or grab and tangle the cord immediately . Very frustrating product. Customer service is not responsive . They have recently rebranded due to bad reviews. Stay away. Waste of money

Like others here, same issues: faulty product, blinds change the schedule and do whatever they want anytime, company tells it’s going to send you a return label but they don’t, neither answer you, close tickets without reason.
It’s a scam, that’s it.
Run away and look somewhere else.