Terrybakes Reviews 

464
•
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 463 reviews, most reviewers were unhappy with their experience overall. Consumers widely experienced extreme delivery delays, totally unfulfilled orders, and a frustrating lack of customer communication regarding refunds when problems arose. Many buyers also stated that the food items were dry, greasy, and deeply disappointing considering the exceptionally long waiting times involved. Some reviewers were happy with their purchase, mentioning that the treats tasted wonderful, arrived securely packaged, and came in exceptionally generous portions. These supportive individuals genuinely appreciated the effort behind the home bakery and felt that the delicious flavours ultimately made the process worthwhile.

What people talk about most

Product

Users describe ambiguous interactions with product, as some consumers found the treats absolutely amazing,... See more

Quality

Customers consistently note ambiguous experiences with quality, as reviewers express deep disappointment over... See more

Order

People report ambiguous experiences with order, as some reviewers expressed deep disappointment and... See more

Social media

Clients share negative opinions on social media, expressing deep disappointment over online posts and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in t... See more

Rated 1 out of 5 stars

Save money and time, plenty of other bakers offering shorter wait times and better quality cakes. It’s only a matter of time before the poor business strategy catches up and the business goes b... See more

Rated 1 out of 5 stars

I urge anyone who has not yes asked to be refunded so it through your bank as he is blocking people who ask. He is going bankrupt and has fraudulently took thousands of pounds. Action fraud now involv... See more

Rated 1 out of 5 stars

I wonder how much this guy has actually stolen off his unsuspecting customers. Hes currently turned comments off an his social media channels because of the backlash and anger hes receiving. I c... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

464 reviews

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No recent history of asking for reviews

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1.8

All reviews

(464)

464 reviews in the last 12 months

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Rated 1 out of 5 stars

The guy he's a con man and should be locked up for fraud.

The guy he's a con man. He took orders for 10 months after he knew he couldn't fulfil his current orders. Somebody who did websites and logistics for him has estimated it's conservatively 2,000 orders that's 50 grand.
Terry says he doesn't have the money to refund people.

Where's the money then Terry? 50 grand of people's cash has gone missing.

This is allegedly the third or fourth time he's done this. I'm so glad he's finally receiving some public criticism and consequences for his actions.

What's worse than taking people's money is that he doesn't even understand why people are annoyed or actually seems. Sorry about why he's done.

In business problems happen but this is clearly a patent. Ironically, couple of weeks after he told people to get a charge back from their bank he was baking again.

As somebody who's lost someone to mental health, I don't appreciate mental health being weaponized as a excuse for poor entrepreneurship and character.

October 19, 2026
Unprompted review
Rated 1 out of 5 stars

Like everyone else - scam

Like everyone else. No box revieved, no hope of a refund. Is this not a scam? Item advertised - money recieved and zero intention of fullfilling the order to only re-open again for the exact same business model?

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a box from my man Terry on the…

Ordered a box from my man Terry on the accounts that it'll be a slow process, understandable, I didn't realise slow would result in going backwards, that £25 could have got me 4 pints with change at my local

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scammer

Manipulate people, telling people how hard his life is when really all he’s doing is stealing people’s money. Total scumbag… hope he goes to jail.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

IMPORTANT INFORMATION

IMPORTANT INFORMATION

So, if you're lucky enough to get your chargeback and this mug starts sending boxes out willy-nilly (highly unlikely but you never know) 👀
....as he says "even if you've had your chargeback" ....he will be putting you at risk of problems with your bank account because you are not entitled to the goods plus a c/b, he can dispute your c/b and have the bank take it back if he sends you a box, he will know who has been successful so all he has to do to get the money back is send you a box and request reversal of c/b! 😡

He could also spin the narrative that he's sending boxes but, as they'll be controlling comments no-one will know who or how many have had them and when...as usual! And customers that have been blocked will have no clue a box is going to turn up!🤷🏼‍♀️

In reality he could just send boxes to those who have bothered to get a c/b for themselves so he gets the money returned, plus, he can keep the money from people who didn't claim a c/b or said they don't care when they get it or dont want their box anyway....more free money!

He knows he doesn't have to send one to those customers, therefore keeping money for goods not sent AND getting c/b money back into their account.

What a scumbag!

Don't fall for it!

If you get a c/b and they don't dispute it in the time frame (in other words you get to actually keep it) you must email Terry Bakes and tell them you DO NOT want a box sending because you have had your c/b and receiving the box would be fraudulent.

If they send you a box after you have requested not to receive one, and they try to get a reversal on your c/b you must show the bank your email requesting not to be sent the pgoods, you did this because he's messing about with people's minds again for the second time saying he's going to bake so your confidence is lost in the seller and you would just rather keep your money and be done with the whole thing!

I'm sorry these posts are long but try to take a few minutes to read because it could be important to your particular experience, we're trying hard to limit more damage to everyone because he's trying everything to get people to order again and we can't let him!

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn’t touch him with a barge pole

Wouldn’t touch him with a barge pole. Took my money for an order he didn’t fulfil, and blocked me when I asked for a refund. Told the world he couldn’t fulfil orders and how they should do a charge back via the bank. He knew some orders would have gone over the chargeback claim threshold. He’s disputed the others - conman of the highest calibre!

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

Help with chargebacks

I first reviewed Terry Bakes on here back in February...noticing his manipulative behaviours and patterns, seeing customers patiently waiting months and telling him not to "burn out" and encouraging "family time" whilst he was working about 2 days a week and he and his wife swanned around the rest of the time spending everyone's misery box money on whatever tat their hearts desired, right under your noses....it left me feeling angry having been the victim of manipulation in the past, I recognised it straightaway.... I decided to do a little series on what was actually happening before everyone's eyes ....here we are 6 months later and what many feared would happen, has happened!

He continues to shift blame and play the victim, his soft voice trying to pull the heartstrings of devoted fans, keeping them onside and feeling sorry for him!

Not today though, we're back to sweary Terry, trying to pull people back in with his own brand of foul, non stop sexual humour, even more so than usual!

He's baking huge layered cakes, massive cheesecakes and large batches of cookies nearly every day at the minute but has no money to refund his customers and he cannot fulfill any back orders?
Why?
Where are all these baked goods going? Surely the family can't eat that lot?

All this and also another new car has mysteriously appeared on the drive in the last few days...is that where the money has gone?

Many people are struggling to get their chargebacks, believing they are out of time, putting the wrong option in for their chargeback or maybe they've brought on Klarna or Clearpay and are struggling how to navigate chargebacks through any of these options.

I have set up a page on Facebook to help people, so far I only have around 50 people I'm helping, I would like to help more!

15 have received their chargebacks going back as far back as January 27th, he stopped baking at January 26th.
Around the same are now waiting to hear their banks decision, in some cases this is up to 8 weeks!.....8 weeks when Terry took your money straight away is disgusting!
It's only through this information passed to me that we have discovered their manipulation of Klarna rules, your payments shouldn't start being taken until your order has been dispatched, they have marked your order as dispatched immediately, despite it being a PRE-ORDER! SO WRONG!

I have amounted a fair bit of evidence that you can send to your banks or other purchasing platforms to help them make the fair decision on your chargeback and I can help you if you need some guidance.
Some customers were already told "no" but have managed to be successful with this extra information sent off with their claim.
Yes, I did purchase from Terry, in July, when he was begging for orders and £1 tips for his holiday, yet again, blaming it on "trolls"....HI! I'M HERE! 👋....fortunately I got my chargeback the next day, many are not as lucky.
I did this purely to get an up to date order number so we had a good idea of how many orders he was actually behind, it was a lot! Thousands of pounds in fact!

So I know there are many people out there still affected by his scam because we know how many orders he has taken...please, if you need help, go to my page, even if you think you're out of time or have already been rejected for your claim, I do not want anything in return but your order number and date of order for my records....I shall be handing this in to Trading Standards and any other authorities who are investigating the business, but I need your help to make something happen, if we stand together hopefully he will get what he deserves, he should not be allowed to run a business!

I just hate to think that he was counting on you all not to put a claim in, because you were either loyal supporters who believed they were a struggling family.... (they weren't, they were taking an average of £30,000 every 3 months)....or because it was too difficult and stressful to try for you! Some people are vulnerable or elderly and struggle with navigating the process...I am here to help and support you all the way, thst is your hard-earned money and you should get it back!

My page only on Facebook is the same title as this account,

Operation: Stop The Beglers

...everything is done through private message so you have no worries about your information being made public, please, please get in touch and let's see if we can get your money back, even if you think you can'ti I will work all your dates out and see where you stand and do the best I can.

Thankyou, lots of love ❤️

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD NEEDS LOCKING UP

Waited weeks for my baked. NEVER received them. He then did a video saying telling people to get a charge back. He’s now CHALLENGED MY CHAGREBACK AND NEVER GOT MY BAKES. HES A SCAMMER DO NOT TRUST THIS MAN. NEEDS ARRESTING FOR FRAUD

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Anyone reading this looking to order

Anyone reading this looking to order, please get your moneys worth by ordering from someone who uses quality ingredients not the cheapest crap he can find. A fraudulent background of years of taking this piss out of people for thousands of pounds. Don’t listen to any downplaying of all the instances by dressing it up as a “mistake”. There is a pattern of years of it please do your research and shop elsewhere

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Con man

Con man
Rubbish food, poor quality, crap ingredients and pathetic delivery times that’s when he was baking.
Waited 7 months and still no refund. Scammer

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this is a scam,owes thousands to…

Avoid this is a scam,owes thousands to customers and no intentions of paying back,made people do a charge back,this is a fraudulent company and the 3rd or 4th incarnation of him doing this.....what a joke
DO NOT USE THIS COMPANY!!!!

August 16, 2026
Unprompted review

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