Texans Credit Union Reviews 

I've never dealt with a company with worse customer service and tech support than Texans CU. Over a month ago, I reported that my ATM card would not work. I've heard nothing but one excuse after another (all ATM cards aren't working, all ATM and Debit cards are not working, we have identified problem, but haven't figured out how to fix yet . . . ). They talk the talk but all that matters is that the problem hasn't been fixed. The people I've spoken with are better suited to be working for a circus. It's ridiculous. Their handling of the ATM card problem makes me worry about what else is wrong with Texans CU. Are they vulnerable to a cyber attack? Are my funds at risk? Are they going out of business? Have they cut staffing or has there been an exodus of employees?

Have never had a problem, they contact me every month to complete my payment. Always professional and courteous

Texans has always given me excellent service. I use the branch in Allen, TX. Best banking experience I've had. What more can I say.