Thames Valley Frames Ltd T/A Thames Valley Bifolds 

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Company details

  1. Double Glazing Installer

Written by the company

We pride ourselves on offering a no obligation, no pressure service. We do not cold call or pass your details on to anyone else. We provide experienced, knowledgeable advice to help our clients find the right product for their project and budget. We provide a unique service, sourcing the best product for you. Not being tied to a particular product or manufacturer allows us to offer the best fit for the situation, rather than a “one door fits all solution!”


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Failure to deliver and won't return calls.

This company has taken our money for a set of Smarts Bifolds and since completely disappeared off the radar. Their registered address on Companies House hasn't been occupied by them for 8 years, they've been kicked out of their shop on Kingston Lane for not paying rent and we are left with a large hole at the back of our house where the bifolds should have been installed last month. They also refuse to return any of our phone calls, messages or letters to communicate why they have completely shut down in the space of three weeks since taking our order.

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

We had a new roof put on our…

We had a new roof put on our conservatory as it was leaking in quite a few places. We were recommended this company by a friend who had new back doors put in and said they had done an excellent job. Well I cannot praise this company enough. The guys came on time and were very polite. We are so pleased with the work they have done and no leaks! And we have had a lot of rain !. I want to say a big thankyou as it's hard to find a good, trustworthy company nowerdays. I thoroughly recommend them.

May 3, 2024
Unprompted review
Thames Valley Frames Ltd T/A Thames Valley Bifolds logo

Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

Thanks so much for your feedback. It's always nice to hear the kind comments. I'm glad to hear your problem was resolved for you!

Rated 5 out of 5 stars

Thank you

This is a really good company. After fitting bifold doors to a large opening over 10 years ago - so years of trouble free opening - they returned promptly when a hinge fault developed. It was swiftly assessed, a new part ordered and fitted for a modest sum. Thank you Thames Valley Bifolds.

June 27, 2024
Unprompted review
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Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

I'm glad to hear your experience was a easy and positive one! Thank you so much for your feedback.

Rated 5 out of 5 stars

i was very impressed by their…

i was very impressed by their professionalism, this is third time i have used them and i would thoroughly recommend.

June 12, 2024
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Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

We are so glad you feel this way! It is always so nice to hear such kind words.

Rated 5 out of 5 stars

Top quality windows

Reliable local window company, would use them again.

Quick lead time, good quality products.

May 30, 2024
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Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

Thanks for leaving us a review and thank you for the kind comments!

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Rated 5 out of 5 stars

Wonderful business with great customer service

This is a wonderful family run business with great customer service and attention to detail. We had a large glazed roof, front door and some windows done by Thames Valley and although there were some teething issues, Philip (who heads up of the business) always came back to sort these for us and is a pleasure to deal with. Recommend them highly!

May 22, 2024
Unprompted review
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Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

Thank you Priya! We are glad your happy with your installation.

Rated 5 out of 5 stars

The after sales service was brilliant

The after sales service was brilliant. They responded promptly and arrived punctually, nothing was too much trouble and the problem has been fixed. I would recommend them highly

May 13, 2024
Unprompted review
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Reply from Thames Valley Frames Ltd T/A Thames Valley Bifolds

Thank you for you kind comments.

Rated 5 out of 5 stars

Absolutely spot on service

Absolutely spot on service from Reece and the guys. Very polite, efficient and clean. They did an absolute sterling job installing 8 windows (including Bay window) at the front of the house. Looks absolutely amazing. Also the difference in noise and heating is fantastic!! thank you.

March 14, 2022
Unprompted review
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