movinghomewarehouse 

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See what reviewers are saying

Rated 1 out of 5 stars

Checkout did not work for weeks. I have tried multiple browsers, operating systems and laptops. I have tried to contact them by phone and email for several days but was ignored and had no response. I... See more

Rated 1 out of 5 stars

I was really surprised I've had this experience with this company. Up untill the point where I started having issues, I thought that they were fantastic value for money. Their packing materials are... See more

Rated 5 out of 5 stars

Desperately needed boxes next day and shopped about and these guys were the cheapest which sometimes means a lack of quality or service but went for it anyway, ordered at 2pm and my kit came the next... See more

Rated 5 out of 5 stars

I needed some moving boxes in a hurry so ordered from the moving home warehouse. Firstly the website is fantastic really easy to navigate and so many options. I used the kit builder to select exactly... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Strong, affordable and reliable packing boxes for moving home. Removal boxes, bubble wrap and packing tape with free next working day delivery. We deliver throughout the UK from our Bristol, Birmingham, Manchester and Glasgow depots.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID! Unable to buy, ignored by support by phone and email.

Checkout did not work for weeks. I have tried multiple browsers, operating systems and laptops. I have tried to contact them by phone and email for several days but was ignored and had no response. I am moving on to buy items from IKEA now. What a shame. Why have a website and not help your customers with "purchasing" from you? Makes no sense. Easiest way to lose customers!

November 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Great if everything goes well but use at your own risk. Ignores emails and does not refund.

I was really surprised I've had this experience with this company. Up untill the point where I started having issues, I thought that they were fantastic value for money. Their packing materials are of good quality and reasonably priced. My issues began when I'd paid for next day delivery and my items never arrived. This is completely fine, it happens but trying to get in touch with them to arrange a return and a refund has been an absolute nightmare. I only managed to speak to someone after I complained to PayPal. Now that my items have been returned using a courier they organised,I am still
waiting for my refund ( over a month ago) Once again Moving Home Warehouse has went conveniently quiet. Because the process has been dragged out for so long (which I am starting to believe was intentional) , I am no longer covered by PayPal. I am taking this further with my card provider and if still not resolved, the financial ombudsman. I have provided plenty opportunities for someone from The Moving Home Warehouse to give me an update. I've sent multiple chaser emails, I've submitted a form on their online portal and I've tried calling. Very disappointed and quite frankly they've stolen my money. All I wanted was for someone to give me an update. If there was a delay, I would have accepted that and waited patiently for a refund.

November 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my order has been delivered quickly and I'm really happy with the quality and sturdiness of the boxes.

August 19, 2021
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Rated 1 out of 5 stars

Awful

Good didn't arrive on the day promised. Then they delivered the wrong order. Then they wouldn't answer the phone so I had to email.
First and last time. Useless

August 18, 2021
Unprompted review
Rated 1 out of 5 stars

Very Flimsy Quality

Delivery was quick but too expensive 6.95GBP, and there is no cheaper option. The boxes are flimsy looking although it is double walled as advertised but very barely. The worst thing is the brown packing tape, which is the flimsiest ever tape I have ever seen or used in my whole entire life!!! I have moved house 4 times before, and I have only used spare boxes from the hospital I work at or ordered from Amazon, all were of far better quality than these so called packing boxes and tapes. Not worth buying at all. I am very regretful of the buy and could not return them, as I have to pay the return postage and the delivery cost will not be refunded anyway. So it is simply not worth the hussle. I will just be selling them back or giving them away in the neighbourhood.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Quick & efficient delivery - spot on! The boxes are top quality, and the moving kit contained everything we needed to pack up our home. I highly recommend - 10/10.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Brilliant company!! Excellent customer service and delivered earlier than expected which is a bonus when moving home. Would definitely recommend and use again.

August 12, 2020
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Rated 5 out of 5 stars

Great service and value for money

Really great service! The boxes were great value for money and the delivery arrived on time. I would definitely use them again and will be recommending them to any friends who are moving!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and excellent quality

Would definitely recommend this company! Got high quality boxes, bubble, wrap and tape, everything I needed for my move and delivered on time. This really helps in such a stressful time when moving house. Excellent value for money!

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Spot On!

Spot on - great company to use. Moving house is stressful enough as it is, so was nice to have the hassle of needing boxes made so easy! Quick delivery as well! Deffo recommend 10/10

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great product and delivered next day as…

Great product and delivered next day as requested. I ordered one of the moving kits and was really pleased with what I received. Strong, double walled boxes, bubble wrap, tape and packing paper, everything I need for my move next week. Excellent value for money. Highly recommend.

June 17, 2020
Unprompted review
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Rated 5 out of 5 stars

Quick delivery and great service!

Great service and quick delivery! Would recommend.

June 17, 2020
Unprompted review
movinghomewarehouse logo

Reply from movinghomewarehouse

Hi Lukas

Sorry to hear that please contact our instant messaging chat bot online or email sales@the-moving-home-warehouse.com as we always provide full refunds if given the chance to resolve issues.

Rated 5 out of 5 stars

Fast service

They do next day delivery (with DPD, a good courier company) for boxes if you're in a hurry. My boxes arrived on time so I'm a happy customer!

June 14, 2020
Unprompted review
Rated 5 out of 5 stars

HomeMovingWarehouse - just brilliant.

What a smashing company. Ordered some boxes and bubble wrap - very good prices (and I'd wandered about all over the web to compare.)
Not only that but they delivered in two days flat via DPD. Brilliant service. Everything was well wrapped and safe and I just think that these guys are brilliant.

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality boxes and great service..

I needed some moving boxes in a hurry so ordered from the moving home warehouse. Firstly the website is fantastic really easy to navigate and so many options. I used the kit builder to select exactly what I needed. The boxes arrived next day and I must say the quality was amazing really sturdy double walled boxes and plenty of them. They arrived in a handy large box that I was able to use for packing. I would definitely use them again and will be recommending them to any friends who are moving. Top marks.

November 25, 2019
Unprompted review
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Rated 5 out of 5 stars

Moving Boxes delivered to your door

Great products with very high quality moving boxes shipped quickly and fantastic customer service. Ordered 2 bedroom kit and very happy with the quality and speed of delivery.

November 16, 2019
Unprompted review
Rated 1 out of 5 stars

Disgusted

Ordered large house moving kit and it was light by 5 boxes plus had no marker. The boxes were in an outer box with no protection and when we had torrential rain on Monday they were left at the back of the house. I know were are supposed to be using less plastic but grief a little common sense, if possible, it is the UK which has lots of rain.

November 16, 2019
Unprompted review

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