The Bath Reviews 

What was good - final reimbursement 2 months after order
To be improved
- All communication in Spanish only (despite English brandname)
- I had to chase my order after 3 weeks to find out what happened to it
- The supplier for The Bath did not have the order in stock but offered a 2m high shower cabin. I insisted it be opaque not transparent
- The unit is delivered but not when I said I was available. It also was not transparent not opaque !
- The supplier arranged the return but the courier again arrived when I said I was normally not available
- The Bath said I would get reimbursement on arrival at the supplier
- I insisted on being immediately reimbursed considering I had provided photos of the shipment and condition. Amazon reimburses within hours

Conclusion - find another supplier if you want to avoid hassle and stress

Delivery is really slow. Customer service don’t respond on when they do they don’t care. I’ve ordered items for two bathrooms. I had 5 to complete but will be ordering elsewhere due to lack of customer service and poor delivery times.

Hi, took us three days for the product (big sink) to arrive. Product reached in perfect conditions, the shipping company driver was kind and helped to put the sink close to it´s final place. It came in a pallet, as it helps to prevent product damage. I am pleased and will be placing more orders on this website. I do recommend.

One month waiting for my order and it didn't arrive. My previous order also arrived with quite a lot of delay after the last product was available. I got a sink, a mirror, a toilet and a cupboard, all products came with minor defects.

I ordered an item and it arrives with defect. After doing videos explaining the situation and showing them where was the problem, they´re after sales support simply doesn´t care. NOT RECOMMENDED!!!

Bad experience. I ordered a WC but got the wrong connextion (horizontal instead of vertical). They refused to take it back even through it was unpacked in its original boxes, because it was after the 14 day return period. Very inflexible

Made a purchase of a toilet & Cistern €275:00 so not a cheap item upon installing the lid of the water tank is badly fitting and overhangs the sides looking like it’s the wrong top complained and supplied photos and was told there was nothing wrong
Seat is plastic & very poor quality avoid the company inferior products

I agree with the majority of reviews below, this company provide shockingly bad service and should be avoided. I only wish I had read these reviews before placing my order. Three months later, the toilet has still not arrived. They change their excuses constantly, ranging from delayed in shipping, already delivered??, courier company unable to contact me, tried to deliver several times??!. I am retired, so almost always home and my telephone has a missed call function. Needless to say, none of the above is true. And the final straw, I am now being told they will not provide a refund until the missing toilet has been returned to them. My advice: AVOID!!

My second order from the same company. I first ordered a complete toilet. One part was broken in the shipment but they refused to help me. I had to pay for it again. As it is a needed product fot the toilet I had no other choice.

When the second order arrived it was also broken. They sent a new which was also broken.

By now I have waited one month to be able to assemble the toilet and cannot wait and risk more.

Thebath refuses to refund the toilet so I am standing here with an incomplete toilet where I cannot get the needed part (the water reservoir).

Just avoid buying anything from this company. They are of the worst kind and will only cause you pain, irritation and loss of money.