Functional Gut Clinic - Cambridge Reviews 16

TrustScore 4.5 out of 5

4.4

Bateman Street 63, CB2 1LR Cambridge, England, GB


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See what reviewers are saying

Rated 3 out of 5 stars

The review excellent - however medication was recommended and we were told this would available over the counter but this was not is was prescription medication only. Without notification to the GP we... See more

Rated 5 out of 5 stars

Fay was very professional and explained the procedure thoroughly beforehand. She talked me through each step as it was being done and was calm and settled my nerves...

Company replied

Rated 5 out of 5 stars

The nurse who handled my 24-hour acid reflux monitoring was absolutely outstanding. From the initial explanation of the procedure to the removal of the device the following day, everything was handled... See more

Company replied

Rated 5 out of 5 stars

Very professional, they explained everything clearly. I felt relaxed. The experience was very good, much less stressful than I thought.

Company replied


Company details

  1. Diagnostic Center
  2. Gastroenterologist
  3. Health Consultant
  4. Medical Laboratory

Written by the company

The Functional Gut Clinic is the UK’s first dedicated independent provider of specialist diagnostic tests and treatments for gastrointestinal (GI) conditions. With clinics located in London, Manchester and Cambridge, we support patients and healthcare professionals with accurate, science-backed investigations into gut health issues like IBS, SIBO, reflux, bloating, faecal incontinence and constipation. Led by a team of experienced clinical scientists and physiologists, our clinic offers a personalised, evidence-based approach to diagnosing and managing functional gut disorders. We use advanced technology to help identify the root cause of digestive symptoms and provide clear, actionable results. Whether you're self-referring or coming via a GP or specialist, our mission is to give every patient clarity and confidence when it comes to their gut health. With thousands of tests performed each year and partnerships with NHS trusts and private consultants, The Functional Gut Clinic is recognised for clinical excellence, transparency, and compassionate care. Visit thefunctionalgutclinic.com to learn more about our services, book a test, or speak to a member of our friendly team.


Contact info

  • Bateman Street 63, CB2 1LR, Cambridge, England, United Kingdom

  • 020 7486 7777

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Review of advice

The review excellent - however medication was recommended and we were told this would available over the counter but this was not is was prescription medication only. Without notification to the GP we can’t h get this mediation as advised. We are unclear how to proceed m. The therapist needs to ensure advice is actionable

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

The nurse who handled my 24-hour acid…

The nurse who handled my 24-hour acid reflux monitoring was absolutely outstanding. From the initial explanation of the procedure to the removal of the device the following day, everything was handled with professionalism and compassion. She took the time to clearly explain how the monitor worked, what I should expect, and how to document my symptoms accurately. Her calm and reassuring manner made what could have been an uncomfortable experience much easier. I truly appreciated her patience and attention to detail. Excellent care from start to finish.

February 10, 2026
Unprompted review
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for your thoughtful and detailed feedback. We’re glad to hear that your experience with the 24-hour acid reflux monitoring was such a positive one. It’s wonderful to know that our staff’s professionalism, compassion, and clear explanations helped make the process more comfortable and reassuring for you.

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Rated 5 out of 5 stars

Fay was very professional and explained…

Fay was very professional and explained the procedure thoroughly beforehand. She talked me through each step as it was being done and was calm and settled my nerves...

February 12, 2026
Unprompted review
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for taking the time to share your experience. We’re delighted to hear that Fay helped you feel calm and well-informed throughout your appointment. We’ll be sure to pass your kind words on.

Rated 5 out of 5 stars

Kind

Prompt, efficient, competent and most of all kind! I felt safe and looked after.

February 10, 2026
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for your lovely words!

Rated 5 out of 5 stars

Excellent staff…

Very helpful staff explaining everything that they were doing with the procedure

February 5, 2026
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you for your kind feedback!

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Rated 5 out of 5 stars

Very professional

Very professional, they explained everything clearly.
I felt relaxed.
The experience was very good, much less stressful than I thought.

February 3, 2026
Unprompted review
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for your kind words! We’re really pleased to hear that you felt relaxed and well-informed throughout your visit. Taking the time to explain everything clearly and making the experience as stress-free as possible is very important to us, so it’s wonderful to know that came across.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Everything explained.
Comfortable place to sit and do the test

February 2, 2026
Unprompted review
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for your kind review! We’re really glad to hear that you found our team friendly and that everything was clearly explained.

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Rated 5 out of 5 stars

Excellent in all aspects of patient care

Very welcoming and friendly
Totally professional and very caring
Top rated in every aspect of patient care

June 10, 2025
Unprompted review
Functional Gut Clinic - Cambridge logo

Reply from Functional Gut Clinic - Cambridge

Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you felt welcomed, cared for, and treated with professionalism throughout your experience. Providing excellent patient care is at the heart of everything we do, so your review means a great deal to our team.

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