I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
I received this as part of a concert ticket sweepstakes I won. It took several days to work after I activated it. It only works online or in Apple wallet for me.
Company replied
My orders did not go through, then rejected by one bank and then rejected by another credit card. I must have spent over 2 h ours on all of this.
Company replied
3.9
Great
427 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ease of use and good security with…
Ease of use and good security with multifactor authentication.
November 4, 2026
Groovy
I appreciate the variety of cards, being able to pick any value, and the shipping options.
The interface could use some cookie crumbs so that I can go back to the card selection screen without having to double back using the back button.
November 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Use for several years now
Use for several years now. Be sure to add card you design to the Cart if you continue to shop
November 2, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience using our website over the years. We appreciate your helpful advice about saving created custom card designs to your cart while continuing to shop!
TheGiftCardShop.com
Easy
Easy, a little expensive for the processing charges, but I get to buy Christmas presents from my computer.
October 31, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience with the convenience of our online holiday shopping. Thank you for your feedback on our processing fees.
TheGiftCardShop.com
Dissapointed
Forget about trying to contact a human. After spending 30 minutes on their website trying to get an answer to my delivery question, I gave up. Friends who gave it to us after my wife's illess thought it was a good idea. I appreciate their thought, but I will certainly never give one of their gift cards as a gift.
October 30, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for a reference number, please provide the email address you received the eGift Card to, Order Number from our website, or serial number located on the back of your physical card. Without this information, we may be limited in how we can help. We look forward to your reply.
TheGiftCardShop.com
I have used this site many times
I have used this site many times. easy to use, always delivered on time. I will use them again.
October 28, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience with our website and timely deliveries. We appreciate your loyalty and look forward to being part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience with our website and team. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Easy to use
It was a quick and easy site to use to send a nice gift card to my best friend!
October 21, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience using our website to send a special present to your close friend. Thank you for taking the time to leave a review!
TheGiftCardShop.com
I highly recommend this website for…
I highly recommend this website for purchase of the gift cards. A new feature allows adding the custom images, which make the gift much more valuable and fun.
October 21, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are happy to hear that our custom image feature added extra value and fun to your gift. Thank you so much for sharing this positive feedback and for recommending our services to others. We look forward to being part of your next gifting adventure!
TheGiftCardShop.com
Ease of our hasr
Great gift idea enabling recipient to choose a vendor he or she likes.
October 20, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear you like our Zift Zillions of Gifts multi-brand gift cards! We hope to be part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience and appreciated our no fees deal!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are happy you enjoyed creating a personalized card. Thank you for leaving a review!
TheGiftCardShop.com
card is declined at all stores
October 18, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there! Thank you for your review. We are sorry to hear about your experience and would be happy to assist. Please give us a call at 833-847-2032.
TheGiftCardShop.com
They said 10 days to get card that was…
They said 10 days to get card that was 2 weeks ago. Party 2 days ago and ZERO customer service. Never again
October 18, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Steve!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for a reference number, please provide your order number from our website. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Convenient but inconsistent
Very convenient, but sometimes I'm unable to complete a purchase on the first attempt.
October 15, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience and appreciate this feedback. If you need assistance in the future, please call us at 1-833-942-7467 or send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Much better than the amazon ecard
October 14, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed our product! We hope to be part of your next gifting adventure.
TheGiftCardShop.com
Fast and easy
Fast and easy. Lots to select from. Nice that you can design your own if you want. Unfortunately I wrote a message on my card, "Thanks for your hard work." However, I guess it was too many words so they put "thanks for your hard." I called but they won't change it. NOT TOO HAPPY! I did call. Gave the order number, said they cannot change, even though the order wasn't even an hour old. Order arrived with "Thanks for your Hard". I guess I will use it myself, certainly can't give it out
October 8, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are happy to hear that you enjoyed our wide selection of gift cards. After reviewing your order, we do not see a card message added. The character limit for card messages is 21 characters. Please reach out to us on social media, Facebook (www.facebook.com/TheGiftCardShop) or Instagram (https://www.instagram.com/TheGiftCardShop), or call us at 833-847-2032 for assistance with your Visa® gift card.
TheGiftCardShop.com
Lost or late delivery of gift card
This is not the first time my gift card order was delayed . On September 29th I paid for and placed order number 4001561945 for my daughter who lives in a different city. The card was a little late but mrs. Cindi Peterson with "the gift card shop" was more than helpful. I'll choose a different shipping method or order earlier next time. Thanks Cindi Peterson!
September 29, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Kenneth! Thank you for updating your review and for speaking with our team. We hope your daughter had a great birthday and we hope to see you again soon!
TheGiftCardShop.com
Upload a photo and customize your card
Liked the ability to create my own card, even for physical cards! The promo code to remove the fees was great too!
October 6, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are glad you enjoyed your experience creating your own custom card! Thank you for taking the time to leave a review. We hope to be part of your next gifting adventure.
TheGiftCardShop.com
You didn't hassle me.
September 30, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you had a positive experience with us. We appreciate your kind words and are happy we could meet your expectations.
TheGiftCardShop.com
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