The Home Shutter Company Ltd Reviews 

1,308
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. Interior Designer
  2. Blinds Shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,308)

393 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing professional team and fab shutters!

Great experience from start to finish.
Ellie who originally came for quote was knowledgable and professional.

The fitting was equally as fab with Kyle leading the team. Great team and super friendly and efficient. Would highly recommend as the shutters look amazing!

Thank you

September 14, 2026
Rated 5 out of 5 stars

I’m convinced only the nicest people…

I’m convinced only the nicest people work for this company.

Absolutely flawless service from start to finish. They were completely honest from the beginning about the expected delays, kept me updated throughout every stage of the process, and the installation itself was perfect.

Everyone I dealt with deserves recognition, from the people I spoke to on the phone from day one, to the team in the office when I visited, and of course the installation team as well. Every single person was friendly, helpful and professional.

A great example of how a company should be run.

Great service, genuinely lovely people, excellent communication and a faultless experience from beginning to end. I couldn’t recommend them highly enough.

September 16, 2026
Rated 5 out of 5 stars

Wish we had done it sooner!

Just had our shutters installed and they were certainly worth the wait.
Super impressed with fitting and installation from Martin, he was immaculately tidy, from the moment he opened his own bin bags it began to feel like a totally different experience from the standard trades people in your home. All his packaging was collected and taken away, all our surfaces were left wiped clean and tidy and he even hoovered after himself.
The shutters themselves look perfect and already make a massive difference to our room. A room which gets a LOT of blinding sun, is now cool but without having to have the curtains closed.
Black out options in the bedrooms look to be a game changer and really pleased with them.
All in all, its a long wait but for a bespoke item and elite customer service, it was worth every penny. Thank you.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

We are very pleased with our new…

We are very pleased with our new shutters, they are excellent quality and look fabulous.
The Home Shutter Company have been amazing from start to finish. The shutters took a bit longer than stated to arrive due to shipping and customs issues but we were kept informed throughout.
Highly recommend The Home Shutter Company.

September 19, 2026
Rated 5 out of 5 stars

First shutters and we love them!

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning brush and touch up kit as well. From very helpful shop visit, to measuring up visit and quote and fitting which was done with care and attention. All very professional and friendly service. There was a delay in installation due to forces outside The Home Shutter's control due to the middle east issues with supply logistics, which was understandable, but they kept us informed, so did take longer to arrive than expected but worth the wait.

September 17, 2026
Rated 5 out of 5 stars

The shutters look fantastic and has…

The shutters look fantastic and has transformed the look in my house. The team were friendly, reliable and paid great attention to details. The installation was carried out efficiently and everything was left clean and tidy afterwards.

September 3, 2026
Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Have used this company in my previous house and was so happy with the quality and customer service that we came back again. Martin was so helpful and professional during installation. He answered all our questions and also helped us move the furniture back and forth! Thank you.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the Home…

I had a great experience with the Home Shutter Company. The job was done quickly, neatly and the shutters look great. Martin, Will and Ryan were a pleasure, very professional and great to deal with.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

The quality cannot be faulted

The quality cannot be faulted, we were very unlucky that with the issues with the imports lead to over 4 weeks delay in the delivery and installation. We were always please with the politeness and support given and the end result is top quality.

September 10, 2026
Rated 3 out of 5 stars

Shutters took 6 months (!!) to arrive

Shutters took 6 months (!!) to arrive. Ordered early March and not installed until mid September. They look great and installation was straightforward and installer was very competent but the length of time it took and limited comms in between did make it hard to recommend them even though they say delay was out of their hands.

September 12, 2026
Rated 5 out of 5 stars

Great experience

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our shutters look amazing - so smart from the inside and outside. They were both friendly and tidied up after themselves. We are also very impressed with the quality of the shutters. We would definitely recommend this company to others.

September 12, 2026
Rated 5 out of 5 stars

Superb

Very impressed and delighted with our shutters. The team were friendly, knowledgeable, professional and efficient and always kept us updated.
We would highly recommend them 💯%

September 12, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, so pleased with our shutters, they looks amazing thanks. Our fitter Danny was great and very efficient, left everything very tidy.

September 12, 2026
Rated 5 out of 5 stars

Thoroughly recommend

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off before going upstairs;without being asked. And the shutters themselves are good value and look fabulous. Thoroughly recommend.

September 9, 2026
Rated 4 out of 5 stars

4.5 stars Love the shutters

4.5 stars Love the shutters. The fitters Danny and Will were friendly and efficient and really took pride in what they were doing

I’ve docked half a star because it has just taken soooo long to get them. I paid the deposit on 10March. I see other reviews where people ordered in March and are upset they didn’t get the shutters until July or August, so I think my delay was very long indeed. Not the company’s fault I believe but people need to have their expectations adjusted! Worth the wait though

September 9, 2026
Rated 5 out of 5 stars

Blinds are fantastic

Blinds are fantastic, install was great took away al old blinds and guys were very friendly and efficient. Only issues was the delay from order to install but that was a world problem. Very happy

September 3, 2026
Rated 3 out of 5 stars

Long lead times

Long lead times. Requested multiple updates but never got back to me. Installation went well

September 2, 2026
The Home Shutter Company Ltd logo

Reply from The Home Shutter Company Ltd

Thanks Greg, great to hear you are happy with the shutters. We do apologise your order was caught up in the delays we faced due to the ongoings in the Middle East and we are pleased to start seeing things get easier - thanks for your understanding on these external factors.

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