The Insiders Reviews 

1,376
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

The "So Called" music segment at the end of todays Insiders was truly pathetic. Non talents being given air time. Musicianship I give them 1 out of 10. the female singer (why are they so bloody ugly)... See more

Rated 5 out of 5 stars

Ho collaborato con Nestle' e The Insiders per una campagna che ha del sociale e mi sono divertito a condividere con chi ha più bisogno dando consigli e anche per me stesso. Sono seri e adoro queste ca... See more

Rated 3 out of 5 stars

Extremely high prices on things that you want to purchase & you do not get refunded anything on most things you buy from them. Yes, they give it to for a slightly discounted price, but not really any... See more

Rated 5 out of 5 stars

I joined Insider in May 2024, and I gotta say, I'm a huge fan! I follow their Facebook and Instagram accounts to stay in the loop about their campaigns, and I even won a $20 gift card from them on Fac... See more

Company details

  1. Marketing Agency

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Try exciting products, spread word of mouth and have fun - join our word of mouth (WOM) network and get connected with leading brands. Free membership.


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3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

All reviews

(1,376)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience. No refund given.

Awful experience.
I purchased, tested and reviewed a product, and successfully submitted it all to their website. It is all marked with a thumbs up as complete.

Despite my campaign being fully completed and accepted, with no further tasks, they keep emailing me to say I haven't completed my task.
They say to respond to those emails with any questions, but those emails just bounce.
I tried contacting them in other ways, via a standard email and message portal, but they just go ignored.

They will not give me the money I'm owed, as they are falsely claiming my campaign is not complete, and are not responding to my messages to rectify their error.

Do NOT use this company!

November 10, 2026
Unprompted review
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Rated 1 out of 5 stars

We have placed a order 5 weeks ago for…

We have placed a order 5 weeks ago for a tv campaign, we paid £1200. Did not received the tv, now they don't reply to our emails. So you don't know what is happening with the order, we have to look for legal ways to get our money back, as they don't even bother to reply..

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam, no spots for purchased product, rude

Scam, as others have said. After making a purchase, product had no spots available. They wouldn't open up a spot for me, or have any other alternatives. I'm stuck with the purchase, and it's hard to return because there's no FedEx close to me.

I was in constant communication with them about the product constantly not available for shipping on the site, but they still refused to open a spot for me.

They're lazy, biased, unfair employees abroad, if they think you're certain type of person, despite being from the US.

Even if everything goes smoothly, too many steps to complete personal care product campaigns for low-quality, overpriced products, and only reimbursement through Mastercard gift card.

Overall, it's the rude, biased employees towards certain participants. Don't participate with this unfair company with sketchy employees.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM 10000% AVOID AT ALL COSTS !

TOTAL SCAM 10000% AVOID AT ALL COSTS !! I bought and PAID for a campaign item in full, took my money on my credit card and didnt deliver, came up with some lame excuse I wasnt in thier delivery area... I live in the SECOND LARGEST city in this state (over 1.5 million people) TOTAL SCAM !!! AVOID THIER FRAUDULENT WAYS !

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Used to be very good here in the uk had…

Used to be very good here in the uk had some great gear but lately nothing of any good, vagasil or other useless products ,no good Samsung stuff anymore and slow to start campaigns and London centric for campaigns Shame as it was a great site

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service.

The Insiders sent me two emails to claim two products from Walmart. I hurried to place my order with Walmart delivery. When I received the products, there was no way to submit my receipt, so I emailed the receipt to them. I bought the products the same day I received the email. The insiders said I was too late and would not be reimbursed. I would not have purchased these products without being reimbursed. Multiple emails were sent; they only responded to one and said there was a time limit and would not be refunded. I never saw any time limit. They did not reply to further emails from me. Horrible customer service. I would not trust them unless the item is free. I feel they ripped me off. It's not the first time I have had issues with them.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great testing opportunities

I already tried several products and the offers are always attractive and products of good quality. Great to be able to test products to certify they do what is advertised for a good price

January 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing Experience with The Insiders!

Amazing Experience with The Insiders!

I’ve been a part of The Insiders community for a while now, and I have to say it’s one of the best platforms I’ve ever joined! The opportunity to try out new and exciting products at massively discounted prices for reviewing purposes has been such a rewarding experience. I’ve had the privilege of receiving a wide range of items, from stylish new watches to high-quality Samsung products, and even a full washing machine—yes, you read that right, a washing machine! Every single item I’ve reviewed has been a delight to test out in my day-to-day life.

One of the best things about being part of The Insiders is that I get to explore and use top-tier products that I might not have thought of trying otherwise. And it’s not just about getting great discounts; it's about really diving into the product, testing it in real-world situations, and then sharing my honest opinions with the community. It’s an exciting way to discover new brands and innovations while giving feedback that helps other shoppers make informed decisions.

The process has always been smooth and enjoyable. From the moment I receive the product to the point of completing my reviews, everything is made easy, and the team at The Insiders is always supportive. I absolutely love having the chance to contribute to the community and give my input on products that are often cutting-edge or premium in quality.

If you're someone who loves trying new things, appreciates good deals, and enjoys sharing your thoughts on products that matter, I highly recommend joining The Insiders. It’s truly a unique and rewarding experience, and I can’t wait to see what I’ll get to review next!

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

Took part in my first campaign for Samsung earbuds. Kept being told a code would come and over a month in....nothing! Paid £25 to take part and received no code or refund but still keep receiving emails for more campaigns. Avoid at all costs!!

July 13, 2024
Unprompted review
The Insiders logo

Reply from The Insiders

Hi Insider, we are sorry to hear this. Please email us at infouk@theinsiders.eu so our team can process a refund for your voucher.

Rated 1 out of 5 stars

Poor experience. Do not use them!

I was selected for the Z Fold 6 campaign and paid £25 to secure my spot and get the 50% off voucher but they sent an already used code. The lied for two weeks that they will resolve this and send a new code. They did not send a new code and said the campaign is closed even though I secured my spot. The comunication is very baf with this company. This happened to more people with different devices.
Do no use them. Not worth it.
Also shame on Samsung!

July 19, 2024
Unprompted review
The Insiders logo

Reply from The Insiders

Hi Modeus, We are truly sorry for any inconvenience caused with your voucher, which has now been refunded to you. We try our best to allocate a specific number of spots so that everyone can have a chance to participate, unfortunately in large campaigns there may be some room for error. We are working on our voucher process to create a seamless experience for our dedicated community!

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. This company lied to me and other participants about voucher codes being send in place of ones that weren't working for the Samsung campaign. We found out are codes had been used prior to us having them. The Insiders gave different responses, lied and kept dragging it out till I told them Samsung themselves confirmed the codes had been used. No attempt to rectify just a simple sorry and held onto our refunds.

August 5, 2024
Unprompted review
The Insiders logo

Reply from The Insiders

Hi Prose, We are truly sorry for any inconvenience caused with your voucher, which has now been refunded to you. We try our best to allocate a specific number of spots so that everyone can have a chance to participate, unfortunately in large campaigns there may be some room for error. We are working on our voucher process to create a seamless experience for our dedicated community!

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Rated 5 out of 5 stars

Great Cup of Coffee

The Braun MultiServe Plus coffee maker is versatile, sleek and attractive. it looks good on my counter and brews a great cup of coffee. I love the cup shelf, which allows me to brew just my own cup and I don't have to wash a carafe. The brewed coffee comes out hot and delicious. And there are options I haven't tried yet. I would highly recommend.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I joined Insider in May 2024

I joined Insider in May 2024, and I gotta say, I'm a huge fan! I follow their Facebook and Instagram accounts to stay in the loop about their campaigns, and I even won a $20 gift card from them on Facebook. They're totally legit! I have participated in two campaigns so far, and I eagerly anticipate the opportunity to contribute to any future campaigns that align with my interests.! Insider is my first job where I write product reviews based on my honest opinions, and I'll never forget them. I plan on staying with Insider until I'm old and gray!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

The Insiders Treats Us Well

The Insiders have fulfilled their part of every campaign. I buy the item as indicated, perform the tasks, and they pay during the timeline which is outlined for each campaign. I choose which products I apply for, sometimes I'm chosen and other times not, but I'm fairly pleased with how often I'm chosen. I just qualified and completed a program for a premium coffeemaker so I'm over the moon, and now have a new favorite due to that.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I love being a part of The Insiders

I love being a part of The Insiders. I enjoy trying products for a discount/free and leaving my reviews. I have had no problems getting the money owed to me. Once, I didn't submit everything correctly, but once I did, my refund was on it's way. The customer service is great about answering your questions and concerns.

June 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Great people!

Really communicative, and I love trying out new products that are on the market! I have very much enjoyed being a member in the Insiders.

June 1, 2024
Unprompted review
Rated 3 out of 5 stars

Extremely high prices on things that…

Extremely high prices on things that you want to purchase & you do not get refunded anything on most things you buy from them. Yes, they give it to for a slightly discounted price, but not really any better than when you look the product up online because it's usually on sale everywhere! But, the community is fun when you aren't stuck buying what they except you to test out.

May 31, 2024
Unprompted review

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