The tea taste so good. Love all the various flavors. The different names for each are fun too. Customer service is excellent. Any issues, questions or compliments, thet respond very quickly. Just wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hands down the best tea ever made I…
Hands down the best tea ever made I have quit sodas and drink loaded tea, I get so excited to make one every day and sometimes I make 2 a day.
Love this tea
Love this tea , they not only taste amazing, they give you great energy, I work the noc shift an I I’m so awake and able to complete my tasks and come home shower and relax with no problem
You will be happy with your tea
Customer service is top notch
Customer service is top notch. They will go above and beyond to make sure the customer is taken care of and happy. Not to mention, the teas are delicious!
I’ve heard a lot about these loaded…
I’ve heard a lot about these loaded teas, so I thought I’d give it a try. I absolutely love these teas, let’s just say I think I’m addicted.
I had my nephew try one actually I gave him four and now he wants to order them.
My order got lost in the mail
My order got lost in the mail. I emailed and they have sent replacements within the hour. I love the tea and the customer service is amazing.
Customer service is amazing
Customer service is amazing, the products is amazing i just placed my second order. We are hooked on these
I started my Loaded Tea journey a few weeks ago!
I started my Loaded Tea journey a few weeks ago! I am a Type 2 Diabetic……these teas have curbed my sugar cravings. They are delicious and so easy to adjust the taste to what you like. I have not found that adding more water, in any way takes away from the deliciousness. My husband even drinks them. The Company is great to deal with… I highly recommend The Loaded Tea Shop to everyone! Our daughter has already made an order…..
First the tea is amazing I prefer the…
First the tea is amazing I prefer the caffeine free I have tried most favors and haven’t been disappointed the product encourage you to drink more water which is a plus and adds with Weightloss. The customer service is great they truly pay attention to your concerns.
I absolutely love the different loaded…
I absolutely love the different loaded teas ! They are excellent for those looking for no sugar, no dyes etc and it has both caffeine and no caffeine flavors. The staff is very nice and answers every email quickly l. I highly recommend this company. I'm on mounjaro and for being a diabetic 2 it's my go to for a healthier version of flavored teas.
I am obsessed with the loaded tea…
I am obsessed with the loaded tea company.I have over two hundred packages, and I still have more on the way. I don't even drink energy drinks anymore. I thank you for the loaded tea company!!!
I absolutely love loaded Tea
I absolutely love loaded Tea. I’ve not found a flavor I don’t like. I’ve been drinking loaded tea for a month now.
Amazing flavors, amazing customer service
I cannot say enough good things about The Loaded Tea Shop! Their customer service and quick response times are truly unmatched, making the entire experience effortless from start to finish. I have already tried four different flavors and have loved every single one of them. I am definitely looking forward to ordering again and trying even more flavors soon!
I started using the loaded teas 3 weeks…
I started using the loaded teas 3 weeks ago and I haven't touched soda since! They're so good and I feel so much better since I have cut soda out of my diet. I highly recommend giving them a try, you wont regret it 😊
I made a mistake when ordering the…
I made a mistake when ordering the payment and they were so fast to cancel that order and I was able to make s new order with the correct payment!! SUPER FRIENDLY STAFF!! WILL BE TELLING EVERYONE I KNOW AMD I WILL BE ORDERING AGAIN!!! THANK YOU SO MUCH
❤️ The Loaded Tea Shop has gained a loyal customer.
Within the last month I discover The Loaded Tea Shop. Their customer service is top notch! I have placed many orders and the first time I had an issue, they went above and beyond to correct it. Lets not forget to mention that their flavor selection is incredible. I've yet to find a flavor that I haven't loved. After drinking their teas, there is absolutely zero energy crash for me. After years of craving pop...now I put the pop down and pick up a loaded tea instead. With each order placed, I anxiously await their arrival as The Loaded Tea Shop has become a staple in my home.
Came across this shop on Facebook
I originally came across this shop through a Facebook post and decided to give their loaded teas a try. Well, I've already ordered twice! The flavors are incredible, and as someone who cannot consume aspartame, I appreciate being able to enjoy delicious teas without it. It's refreshing to find something that tastes this good without ingredients I need to avoid. Safe to say, you've gained a repeat customer! ❤️
I love the packets are big enough I get…
I love the packets are big enough I get to use less during my work shifts
had an issue with the packets being smaller and it was well taken care of by customer service
Ihad an issue
With the package being smaller and all of them tasting more like sugar and not tasting whatever the packet said. I let customer service know and they took care of it and we're very understanding. i will continue ordering as long as the packets go back to the way they were. I have recruited six of my friends and I will continue on recruiting more! thank you for you're wonderful customer service! just a suggestion. Have some that are just watermelon or just blueberry
Let us mix, or it may be. Sometimes we just want one taste..thanks
Wonderful Customer Service!
First, I absolutely love the teas! They have helped me quit drinking soda and coffee. I have lowered my A1C from over a 9 to a 5.8. The energy I have that last through out my busy day as a behavior analyst in a school has been incredible! No more afternoon crashes! I recently had a minor mistake with my order. A small hole was in one of the teas and it leaked powder into my bag. My clippie was missing from my box as well. I emailed The Loaded Tea Shop not expecting to hear back from them for a few days. They responded within minutes! Not only were they apologetic that asked for the lot number on the packet so they could check for quality assurance from that particular batch. They immediately stated they would send a replacement tea and my clippie. Then as an added bonus they threw in a few extra additional teas as an apology! Absolutely phenomenal customer service!! I will be a customer for life!!
We have been customers for quite some…
We have been customers for quite some time. I got a order in the mail and several of my packets were busted. I obviously was devastated. I reached out to the loaded tea shop and they immediately wanted to make it right. They truly care about their customers, we love the loaded tea shop and will always be frequent customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








