The Loaded Tea Shop Reviews 

5,889
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,657 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious variety of flavors and the exceptional customer service, highlighting that support staff respond very quickly to address any questions or compliments. Many people also love that these drinks provide clean, refreshing energy, helping them stay properly hydrated and reducing their intake of sugary sodas. However, some customers also noted occasional issues with order mix-ups, such as receiving incorrect items or missing packets in their shipments. A few reviewers additionally mentioned that initial order fulfillment or carrier transit times can sometimes take longer than expected before packages arrive.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible variety of zero-sugar flavors that... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being responsive,... See more

Order

Users describe positive interactions with order experiences, frequently highlighting that ordering is easy... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction regarding the delicious... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising the team for resolving issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tea taste so good. Love all the various flavors. The different names for each are fun too. Customer service is excellent. Any issues, questions or compliments, thet respond very quickly. Just wi... See more

Rated 5 out of 5 stars

This women owned business is amazing . I love being an ambassador for her. Her customer experience support team is very quick to respond and very friendly my favorite is Ashley !! I am addicted to the... See more

Rated 5 out of 5 stars

I made a recent purchase and found out that I was short on a certain flavor. I sent a message to the company and within a couple of hours I received an actual email saying that they will send what was... See more

Rated 5 out of 5 stars

I really appreciate the variety of flavors and enjoy the fact that they are zero sugar or calories! It's converted me from coffee drinker to loaded tea expert! I've gotten my whole crew at work on ni... See more


4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 94% of negative reviews

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4.9

All reviews

(5,889)

5,855 reviews in the last 12 months

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Rated 5 out of 5 stars

Love this tea

Love this tea , they not only taste amazing, they give you great energy, I work the noc shift an I I’m so awake and able to complete my tasks and come home shower and relax with no problem

You will be happy with your tea

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch. They will go above and beyond to make sure the customer is taken care of and happy. Not to mention, the teas are delicious!

November 12, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve heard a lot about these loaded…

I’ve heard a lot about these loaded teas, so I thought I’d give it a try. I absolutely love these teas, let’s just say I think I’m addicted.
I had my nephew try one actually I gave him four and now he wants to order them.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

I started my Loaded Tea journey a few weeks ago!

I started my Loaded Tea journey a few weeks ago! I am a Type 2 Diabetic……these teas have curbed my sugar cravings. They are delicious and so easy to adjust the taste to what you like. I have not found that adding more water, in any way takes away from the deliciousness. My husband even drinks them. The Company is great to deal with… I highly recommend The Loaded Tea Shop to everyone! Our daughter has already made an order…..

November 12, 2026
Unprompted review
Rated 5 out of 5 stars

First the tea is amazing I prefer the…

First the tea is amazing I prefer the caffeine free I have tried most favors and haven’t been disappointed the product encourage you to drink more water which is a plus and adds with Weightloss. The customer service is great they truly pay attention to your concerns.

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the different loaded…

I absolutely love the different loaded teas ! They are excellent for those looking for no sugar, no dyes etc and it has both caffeine and no caffeine flavors. The staff is very nice and answers every email quickly l. I highly recommend this company. I'm on mounjaro and for being a diabetic 2 it's my go to for a healthier version of flavored teas.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing flavors, amazing customer service

I cannot say enough good things about The Loaded Tea Shop! Their customer service and quick response times are truly unmatched, making the entire experience effortless from start to finish. I have already tried four different flavors and have loved every single one of them. I am definitely looking forward to ordering again and trying even more flavors soon!

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake when ordering the…

I made a mistake when ordering the payment and they were so fast to cancel that order and I was able to make s new order with the correct payment!! SUPER FRIENDLY STAFF!! WILL BE TELLING EVERYONE I KNOW AMD I WILL BE ORDERING AGAIN!!! THANK YOU SO MUCH

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

❤️ The Loaded Tea Shop has gained a loyal customer.

Within the last month I discover The Loaded Tea Shop. Their customer service is top notch! I have placed many orders and the first time I had an issue, they went above and beyond to correct it. Lets not forget to mention that their flavor selection is incredible. I've yet to find a flavor that I haven't loved. After drinking their teas, there is absolutely zero energy crash for me. After years of craving pop...now I put the pop down and pick up a loaded tea instead. With each order placed, I anxiously await their arrival as The Loaded Tea Shop has become a staple in my home.

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

Came across this shop on Facebook

I originally came across this shop through a Facebook post and decided to give their loaded teas a try. Well, I've already ordered twice! The flavors are incredible, and as someone who cannot consume aspartame, I appreciate being able to enjoy delicious teas without it. It's refreshing to find something that tastes this good without ingredients I need to avoid. Safe to say, you've gained a repeat customer! ❤️

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

had an issue with the packets being smaller and it was well taken care of by customer service

Ihad an issue
With the package being smaller and all of them tasting more like sugar and not tasting whatever the packet said. I let customer service know and they took care of it and we're very understanding. i will continue ordering as long as the packets go back to the way they were. I have recruited six of my friends and I will continue on recruiting more! thank you for you're wonderful customer service! just a suggestion. Have some that are just watermelon or just blueberry
Let us mix, or it may be. Sometimes we just want one taste..thanks

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service!

First, I absolutely love the teas! They have helped me quit drinking soda and coffee. I have lowered my A1C from over a 9 to a 5.8. The energy I have that last through out my busy day as a behavior analyst in a school has been incredible! No more afternoon crashes! I recently had a minor mistake with my order. A small hole was in one of the teas and it leaked powder into my bag. My clippie was missing from my box as well. I emailed The Loaded Tea Shop not expecting to hear back from them for a few days. They responded within minutes! Not only were they apologetic that asked for the lot number on the packet so they could check for quality assurance from that particular batch. They immediately stated they would send a replacement tea and my clippie. Then as an added bonus they threw in a few extra additional teas as an apology! Absolutely phenomenal customer service!! I will be a customer for life!!

November 9, 2026
Unprompted review
Rated 5 out of 5 stars

We have been customers for quite some…

We have been customers for quite some time. I got a order in the mail and several of my packets were busted. I obviously was devastated. I reached out to the loaded tea shop and they immediately wanted to make it right. They truly care about their customers, we love the loaded tea shop and will always be frequent customers.

November 11, 2026
Unprompted review

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