themesic.com Reviews 

3
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TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

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(3)

1 review in the last 12 months

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Rated 1 out of 5 stars

Upgrades break website. Abandons their customers, refuse to fix issues.

We've been using one of the Themesic themes on one of our sites for years without trouble. However, an upgrade of the theme broke our site due an incompatibility with another plugin we were using and Themesic was completely unwilling to help us debug the issue.

The solution they proposed was that we debug THEIR theme with OUR developer!

We tried everything to get their help -- even offered to pay them to resolve the incompatibility.

So, I just want everyone in the Wordpress community to know that when you buy a theme from Themesic, be prepared to never upgrade your theme, your Wordpress installation, or any of your other plugins. Because if some update breaks compatibility with Themesic, they will not help you resolve the issue.

March 11, 2022
Unprompted review

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