The Naked Pharmacy Reviews 

80
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural supplements and experience wonderful improvements in their daily health and general wellbeing. Consumer feedback strongly emphasizes that online ordering is completely straightforward, and shipments arrive promptly with helpful tracking updates. However, some customers also noted specific preferences regarding product packaging materials and alternative delivery methods. At the same time, people greatly appreciate the flexible subscription plans and the highly responsive guidance provided by knowledgeable staff members. Consumers consistently find these adaptable routines extremely helpful for maintaining their long-term health goals quite effortlessly.

What people talk about most

Quality

Users describe positive interactions with quality, expressing strong satisfaction with these effective... See more

Subscription

Customers had positive experiences with subscription, praising the flexibility, ease of ordering, and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support, responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was given good advice on which product would benefit me best, & when a problem with one of the products the advice was to stop taking it for at least a week & then take it slowly by perhaps half a... See more

Rated 5 out of 5 stars

My daughter has been on these for 3 months now. she suffers with OCD and anxiety. i really feel she has become a lot more settled and her OCD compulsions have lessened since taking these. We've obviou... See more

Rated 5 out of 5 stars

Its very hard to know where to buy supplements these days. There are so many companies on the market with hugely varied prices. After researching many companies, I have always chosen to use, 'The Nak... See more

Rated 5 out of 5 stars

I have been taking these for several months now and the difference I feel is really fantastic. I don’t have all the usual feeling on ibs symptoms. My tummy is definitely a lot more settled. I a... See more


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health and Beauty Shop

Written by the company

The Naked Pharmacy was founded with strength, purity and evidence being at the heart of our business. Our mission is to help individuals achieve their very best health by combining free advice with premium-grade, natural supplements clinically tested to pharmaceutical standards. As Europe's only 100% natural pharmacy, our pharmacists are on hand to offer personalised guidance and support by helping customers maximise the benefits of our supplements, address questions about medication interactions and offer tailored recommendations. Natural supplements, formulated by pharmacists, proven by science.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80 reviews

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No recent history of asking for reviews

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4.6

All reviews

(80)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent products and company

Excellent products and company. Top quality supplements and if you ever have a query, the pharmacists provide very helpful advice about the supplements and any prescribed medication that you are taking.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have a repeat order and they remind…

I have a repeat order and they remind me it’s due days before and give me the option to change the date or cancel the months order ,
On my last order i changed it to something else as i had plenty of the 1st stuff sent me the vitamins with no hassle

November 2, 2026
Unprompted review
The Naked Pharmacy logo

Reply from The Naked Pharmacy

Hi Christine

Thank you for your lovely feedback.

So pleased to hear you are finding our subscriptions easy and flexible and that we could help with changing your last order.

We want our subscriptions to work around you, so we always send an email reminder 5 days before dispatch which gives the option to amend, change the date or cancel if needed.

Thank you again,
Candice
The Naked Pharmacy Customer Care team

Rated 4 out of 5 stars

A good company with useful products

A good company with useful products, I order from them regularly and use three of their products, two of which now come in packets, not glass jars I just wish they would change over the gut health tablets to this system because it would make their deliveries more letterbox friendly and cut down on packaging.

October 23, 2026
Unprompted review
The Naked Pharmacy logo

Reply from The Naked Pharmacy

Thank you for your feedback.

The good news is that we are currently transitioning all our products to our new refill model over the next few months.

Gut Love is coming very soon so your next order should arrive in a pouch.

Any questions please do get in touch.

Best wishes
Candice

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Rated 5 out of 5 stars

I have been taking these for several…

I have been taking these for several months now and the difference I feel is really fantastic.
I don’t have all the usual feeling on ibs symptoms. My tummy is definitely a lot more settled.
I am happy with the look of my skin.My bone health I am not sure about but I do have osteoarthritis.
All in all I will be keeping purchasing these.

October 29, 2026
Unprompted review
Rated 3 out of 5 stars

No evidence of the tablets working as…

No evidence of the tablets working as yet

October 20, 2026
Unprompted review
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Reply from The Naked Pharmacy

Hi Jenny

Appreciate your feedback on this. Our Marine Magnesium can take up to two weeks before it can start improving your sleep quality, so keep going I'm really hoping it will start making a difference!

Abhi
Pharmacist

Rated 5 out of 5 stars

First time ordering

First time ordering . Most impressed with customer service and advice as to which products to start with.Quick delivery too.I recommend this company.

October 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I was given good advice …

I was given good advice on which product would benefit me best, & when a problem with one of the products the advice was to stop taking it for at least a week & then take it slowly by perhaps half a capsule for a week or two & then adding to it gently. ``in my case" very good advice & now am adding a little more till I can use the whole capsule. I also had no problem returning two items (unopened of course) & receiving a refund.

October 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I contacted customer service because my order arrived with the invoice attached to the outside of the parcel which showed what I had ordered and the price. Needless to say, I don't want people seeing that information. I explained that I wasn't happy about it and that no other online retailers do that with my orders. The response from customer service was very dismissive and abrupt basically saying that all retailers were required to do it so they won't be changing their procedures. As my order was for a substantial amount I was very disappointed. I'll probably cancel my subscription as a result as I'm not impressed by this company.

September 24, 2026
Unprompted review
The Naked Pharmacy logo

Reply from The Naked Pharmacy

Thank you for taking the time to share your feedback. I’m sorry to hear that you were disappointed with your experience and that our response left you feeling that your concerns had been dismissed.

For parcels sent from Great Britain to Northern Ireland, there are now additional requirements for customs information to be provided to Royal Mail. This includes details such as the description, value, weight and country of origin of the goods. For the Royal Mail service we are currently using, copies of the commercial invoice are also generated and attached to the outside of the parcel in a clear document pouch. If the required documentation is not provided in the format required by the carrier, the parcel can be delayed or returned to us.

We completely appreciate your concern about having this information visible on the outside of the package and we are looking into whether there is a more discreet way of presenting the necessary documentation while still meeting Royal Mail’s requirements.

Best wishes
Candice
The Naked Pharmacy Customer Care Lead

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Rated 5 out of 5 stars

My daughter has been on these for 3…

My daughter has been on these for 3 months now. she suffers with OCD and anxiety. i really feel she has become a lot more settled and her OCD compulsions have lessened since taking these. We've obviously had 6 weeks of summer holidays in the middle of taking these, but so far, so good.

September 9, 2026
Unprompted review
Rated 4 out of 5 stars

i like the product.

i like the product.. and the service .. however, you renew too soon. so i build up too many tablets..

August 23, 2026
Unprompted review
The Naked Pharmacy logo

Reply from The Naked Pharmacy

Thank you for your feedback.
We’re really pleased to hear that you like both the product and our service 😊

We completely understand that you may sometimes build up a little too much stock. The good news is that you can easily manage your subscription and amend your delivery frequency through your online account.

Alternatively, you can email our Customer Care team at care@thenakedpharmacy.com or call us on 01483 678 438, and we’ll be very happy to help.

Best wishes
Candice

The Naked Pharmacy Customer Care team

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