I was given good advice on which product would benefit me best, & when a problem with one of the products the advice was to stop taking it for at least a week & then take it slowly by perhaps half a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Naked Pharmacy was founded with strength, purity and evidence being at the heart of our business. Our mission is to help individuals achieve their very best health by combining free advice with premium-grade, natural supplements clinically tested to pharmaceutical standards. As Europe's only 100% natural pharmacy, our pharmacists are on hand to offer personalised guidance and support by helping customers maximise the benefits of our supplements, address questions about medication interactions and offer tailored recommendations. Natural supplements, formulated by pharmacists, proven by science.
Contact info
Surrey Technology Centre, 40 Occam Road, Surrey Research Park, GU2 7YG, Guildford, United Kingdom
- 01483 678438
- care@thenakedpharmacy.com
- www.thenakedpharmacy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order. Quickly processed and shipped. Great product range.
Excellent products and company
Excellent products and company. Top quality supplements and if you ever have a query, the pharmacists provide very helpful advice about the supplements and any prescribed medication that you are taking.
I have a repeat order and they remind…
I have a repeat order and they remind me it’s due days before and give me the option to change the date or cancel the months order ,
On my last order i changed it to something else as i had plenty of the 1st stuff sent me the vitamins with no hassle

Reply from The Naked Pharmacy
A good company with useful products
A good company with useful products, I order from them regularly and use three of their products, two of which now come in packets, not glass jars I just wish they would change over the gut health tablets to this system because it would make their deliveries more letterbox friendly and cut down on packaging.

Reply from The Naked Pharmacy
Easy and straightforward subscription plan
Easy and straightforward subscription plans with flexibility when needed. Great product, really works for me.
I have been taking these for several…
I have been taking these for several months now and the difference I feel is really fantastic.
I don’t have all the usual feeling on ibs symptoms. My tummy is definitely a lot more settled.
I am happy with the look of my skin.My bone health I am not sure about but I do have osteoarthritis.
All in all I will be keeping purchasing these.
No evidence of the tablets working as…
No evidence of the tablets working as yet

Reply from The Naked Pharmacy
First time ordering
First time ordering . Most impressed with customer service and advice as to which products to start with.Quick delivery too.I recommend this company.
Quality and expertise
The quality of the products is superb, and the subscription service is very flexible and offers great value for money.
Excellent phone customer service.
Excellent phone customer service.
Incredible products and excellent…
Incredible products and excellent service! Very knowledgeable staff and a pleasure to deal with.
I was given good advice …
I was given good advice on which product would benefit me best, & when a problem with one of the products the advice was to stop taking it for at least a week & then take it slowly by perhaps half a capsule for a week or two & then adding to it gently. ``in my case" very good advice & now am adding a little more till I can use the whole capsule. I also had no problem returning two items (unopened of course) & receiving a refund.
Poor customer service
I contacted customer service because my order arrived with the invoice attached to the outside of the parcel which showed what I had ordered and the price. Needless to say, I don't want people seeing that information. I explained that I wasn't happy about it and that no other online retailers do that with my orders. The response from customer service was very dismissive and abrupt basically saying that all retailers were required to do it so they won't be changing their procedures. As my order was for a substantial amount I was very disappointed. I'll probably cancel my subscription as a result as I'm not impressed by this company.

Reply from The Naked Pharmacy
Really easy to buy
Really easy to buy, i asked a question on line and was given great advice.
My daughter has been on these for 3…
My daughter has been on these for 3 months now. she suffers with OCD and anxiety. i really feel she has become a lot more settled and her OCD compulsions have lessened since taking these. We've obviously had 6 weeks of summer holidays in the middle of taking these, but so far, so good.
i like the product.
i like the product.. and the service .. however, you renew too soon. so i build up too many tablets..

Reply from The Naked Pharmacy
Ease of ordering with subscription
Ease of ordering with subscription and delivery was speedy. The products are of a very high quality and work very well.
I felt listened too and my questions…
I felt listened too and my questions responded to appreciatively
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







