The Private Clinic of Harley Street Reviews 1,980

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and ability to make them feel relaxed and well-cared for throughout their journey. Many highlight the exceptional service, from initial consultations to aftercare, noting the smooth process and clear explanations provided by the team. People are particularly impressed with the quality of care and the outstanding results achieved, which often lead to increased confidence and satisfaction. However, some people were dissatisfied with certain aspects, including issues with pre and post-operative care, such as rushed advice and conflicting information. A few other people also felt that some consultations were too brief and lacked sufficient care or interest in the patient's needs, leading to a feeling of being unsupported. There were also occasional reports of extended waiting times for surgery and some patients experienced complications or dissatisfaction with the outcome.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, kind, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Customer service

Users describe positive interactions with customer service, highlighting the supportive, caring, and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing complete satisfaction with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the results... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The private clinic was incredible throughout my journey. They were always reponsive, professional and of the highest standard. After months of reseach, I would not go with another clinic. I was under... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Medical Spa
  5. Private Hospital
  6. Skin Care Clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

The private clinic was incredible…

The private clinic was incredible throughout my journey. They were always reponsive, professional and of the highest standard. After months of reseach, I would not go with another clinic. I was under the care of Mr Giuseppe who I cannot recommend enough! Look no further. Very happy. Thank you again.

April 27, 2026
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Reply from The Private Clinic of Harley Street

Dear Leilah,

We are so pleased to hear of your wonderful experience and kind words. Thank you for your fantastic feedback and recommendation!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

"Simply The Best!"

"Simply The Best!"
I have been a client of Marie Narsoomamode for over 10 years regarding all things Medical and Aesthetic Dermatology.

Marie is a highly accomplished seasoned veteran in her field.
Her depth of knowledge, professionalism and skill is second to none!

She listens, understands and treats all her clients with the best products and highest standards of practice, with genuine care, empathy, understanding and respect everytime.
She's simply the Best!

June 11, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Saira,

We are so happy to hear about your wonderful 10-year experience with us! We truly appreciate your kind words about our team's professionalism and care. Thank you for your continued trust and loyalty.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Perfect - All positive results!

I have no complaints. Professional, welcoming and honest! Ria Murch is an absolute asset to the Private Clinic Team.

I had the cool sculpt treatment on my lower and upper flank area. Throughout the initial process all my questions were answered honestly which was important, as being told what you wish to hear results in disappointment. Due to the curvature of my spine Ria explained that I may be left with a very slight crease. I was offered the choice to try the upper flank prior to the lower so I could assess which option worked best or complete both areas together. Ria offered this so I didn’t feel I would need to pay for two areas at once which may not be necessary. I decided to proceed with the two areas anyway - there was no pressure from Ria which is helpful to come to a decision.

My expectations as a result were realistic and reflective of the information provided. I’m completely satisfied with my results. Separately to my Cool Sculpt treatment Ria also recommended some excellent skin care (Obagi Medical) products for hyperpigmentation and I am astounded by the results.

Thank you so much Ria. I would certainly recommend the treatment and be back in the future for other treatments.

June 13, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Heather,

We are so pleased to hear about your positive experience and satisfaction with your results. We truly appreciate your kind words and look forward to welcoming you back for future treatments!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I was impressed from the very start…

I was impressed from the very start with the Private Clinic of Harley Street - at the Northampton clinic and the London based hospital. For a reasonable initial consultation fee, I saw the surgeon on the first appointment in Northampton with an examination of the problem too - he was lovely (Professor Sandeep Hindocha). Once I had agreed to go ahead with the procedure, everything ran smoothly with the essential medical pre-checks carried out. There was no immediate rush to take the rest of the payment either... this was done much closer to the surgery date. My experience at the London hospital where the procedure was carried out was also very positive... a lovely, friendly and caring team... I was chatting and laughing with them through much of the procedure too!! I had regular aftercare phone calls for the first few days, so felt very looked after. All in all a great experience, great team, and great life changing results - thank you!

May 7, 2026
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Reply from The Private Clinic of Harley Street

Dear Jennifer,

We are so pleased to hear about your positive experience with us, from your initial consultation to your aftercare. Your kind words about our team and the life-changing results mean a great deal to us. Thank you for sharing your wonderful feedback!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Best experience during this journey

The staff are so kind and friendly, really helpful to put you at ease and relax you. I saw the same nurses and surgeon for my whole journey which made the whole process feel a lot more personal for me. One of the best decisions I’ve ever made in my life and I am over the moon with my results!

June 5, 2026
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Reply from The Private Clinic of Harley Street

Dear Charlotte,

We're so glad to hear our team made your experience personal and comfortable. We appreciate your kind words and are thrilled you're happy with your results!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

My experience with the Private Clinic…

My experience with the Private Clinic both in Northampton and London was excellent from the start. The staff were friendly, professional and attentive which helped me enormously leading up to and during my surgery. The follow up care couldn’t have been better.
I was delighted with the result of my operation and my surgeon, Professor Sandip Hindocha did an amazing job for me.
I wouldn’t hesitate to recommend the Private Clinic. Caroline in Northampton was so kind and helpful from my first phone call to her.

April 23, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Karen,

We are so pleased to hear about your excellent experience with us, from your initial contact to your post-operative care. We are delighted that you are happy with your results and appreciate your kind words about our team. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Highly recommend this clinic

Mr Bianchi came highly recommended to me by a relative who had recently been under his care. I was especially interested in how he performs the bunion and hammer toe surgery without the need for pins or wires and the fact you are mobile immediately. Three toes on my right foot required corrective surgery and Mr Bianchi explained the procedure beforehand so you fully understand what to expect. The surgery is performed in their private hospital in Fitzrovia and from start to finish, everything is first class. The staff put you at ease and Mr Bianchi is a lovely gentleman. The aftercare is excellent and I could not be more thrilled with my new, straightened toes! Thanks go to all the staff involved at the clinic and the hospital with a special mention to Mrs Fiona Casse, my patient advisor throughout who is the loveliest of ladies and super organised. She is always available to answer questions and I will definitely be returning to The Private Clinic to have my remaining foot sorted!

May 19, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Simon,
Thank you so much for your wonderful feedback! We are pleased to hear about your positive experience with Mr Bianchi and our team at The Private Clinic. It's fantastic to know that you felt well-informed and cared for throughout your bunion and hammertoe surgery process, and we're delighted that you're happy with your results. A special thanks for highlighting Fiona's exceptional support—she truly is a gem, and we will share your feedback!

We look forward to welcoming you back soon
Kind Regards, The Private Clinic

Rated 5 out of 5 stars

After doing a lot of research

After doing a lot of research, I decided to go with Michael Mouzakis for my 4D lipo procedure, and I’m genuinely so happy with my experience. As a male, this was something I had wanted to do for years, so choosing the right surgeon was a really important decision for me.

Michael was not only a great surgeon, but also genuinely kind, professional, and reassuring throughout the whole process, which made me feel comfortable and confident from the start.

A big thank you as well to Kerry-Ann, who supported me all the way through and was always there to answer any questions or concerns I had.

I would genuinely recommend this clinic to anyone considering surgery.

February 20, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear AS,

Thank you so much for your feedback! We're pleased to hear that you had such a positive experience with Michael and Kerry-Ann during your 4D lipo procedure. It's great to know that their professionalism and support made you feel comfortable and confident throughout the process. We truly appreciate your recommendation.

Kind Regards,
The Private Clinic

Rated 5 out of 5 stars

I truly cannot express how grateful I…

I truly cannot express how grateful I am to Professor Hindocha and all the amazing staff at The Private Clinic. From our very first meeting, you listened, understood how I was feeling, and supported me every step of the way.

I came in feeling so down and lacking confidence, and thanks to your care, professionalism, and kindness, you have given me all of that confidence back. For that, I can’t thank you enough.

From the very beginning, through surgery day and all the aftercare afterwards, Professor Hindocha and the entire team have been absolutely incredible. The level of care, reassurance, and support has exceeded anything I could have hoped for.

Thank you all for making such a positive difference in my life. I will always be grateful for everything you have done.

Thank you so much

March 19, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Danielle,

Thank you so much for your heartfelt review! We are thrilled to hear that Professor Hindocha and our team were able to support you on your journey and help restore your confidence. Your kind words about our care, professionalism, and kindness truly mean the world to us. We are grateful for the opportunity to make a positive difference in your life and wish you all the best moving forward!

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

Great experience

Start to finish, everyone was kind, informative and helpful! William Van Niekerk was a fantastic surgeon - clearly explained the surgery and did a fantastic job. I had a great experience with Faye at the start of the process and then Sofia, who was kind, checked in with me and very professional

March 13, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear VH,

We are so pleased to hear you had such a positive experience with us, from start to finish. Your kind words are greatly appreciated!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Professional

Professional, friendly and caring with clear explanations I had every confidence in the surgeon and will return.
I was well looked after on the day of the operation.

March 3, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Mrs Prentis,

Thank you for your kind words. We’re pleased to hear that you felt well cared for and confident in our surgeon. Your positive experience on the day of your operation means a lot to us, and we look forward to welcoming you back in the future.

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

I have had 3 procedures at the private…

I have had 3 procedures at the private clinic breast augmentation amazing results love my breasts liposuction amazing results by Mr Michael Mouzakis he explained everything so clearly in my consultation put me at ease love my results so happy my whole journey from beginning to end was 10/10 the staff at the clinic and the hospital were amazing so friendly helpful and so lovely I recommend the private clinic to anyone thinking about having surgery I will
Definitely be returning again thank you .

May 2, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Kerry,

We're so glad you're happy with your breast augmentation and liposuction results by Mr Michael Mouzakis! It's wonderful to hear that the explanation provided was clear and that you felt at ease. We appreciate your kind words about our team and the care you received. We look forward to welcoming you back soon!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

My wife found The Private Clinic for me…

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the treatment required. He was informative and answered all my questions. My surgery was arranged for the following month and I had a medical assessment with one of the nurses. Every member if staff was friendly and made feel relaxed and looked after. I had a great outcome and I highly recommend The Private Clinic.

May 4, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Jules,

Thank you so much for your wonderful feedback! We're thrilled to hear that Mr. Kyriakides and our team made you feel informed and cared for throughout your treatment journey. It's fantastic to know that you had a great outcome, and we truly appreciate your recommendation of The Private Clinic, thank you for sharing.

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

Second time using The Private Clinic

Second time using the private clinic, I wouldn’t trust any other team or doctor with my body!
Thank you for helping me find myself again. I love my new post glp1 body. From the bookings team, to reception, my patient coordinator and nurses the best of the best.
Couldn’t recommend enough

February 6, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Claire,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team and that you're loving your new post GLP-1 body. It means the world to us to know we could help you find yourself again. We truly appreciate your recommendation and look forward to continuing to support you on your journey!

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

I had and continue to have a great…

I had and continue to have a great experience at The private clinic in Northampton. From the time you walk you are greeted warmly and nothing is to much trouble. I would highly recommend this clinic.

February 5, 2026
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Reply from The Private Clinic of Harley Street

Dear Kim,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience at The Private Clinic in Northampton. Our team is dedicated to providing warm and attentive service, and it's fantastic to know that it made a positive impact on your visit. We truly appreciate your recommendation and look forward to welcoming you back!
Kind Regards, The Private Clinic

Rated 5 out of 5 stars

Another brilliant experience with Dr…

Another brilliant experience with Dr Hanson for botox - his expertise, skills and professional are of the highest standards. Feel very confident in his care, he takes his time to explain the science behind his work!

April 30, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Lara,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had another brilliant experience with Dr Hanson. His expertise and ability to explain the science behind his work truly set him apart, and it's great to know that you feel confident in his care. We look forward to seeing you again soon!

Kind Regards, The Private Clinic Group

Rated 5 out of 5 stars

Supportive, welcoming & understanding

The team at The Private Clinic have been nothing but supportive from the word go. My chaperone Wanda has gone above and beyond to make me feel comfortable, and my nurse Rachel made me feel at ease from the minute I met her. The whole experience has been made easier because of the people who’ve helped along the way. The added touches of receiving a card wishing me a speedy recovery and extra care from everyone I met to ensure I was okay made a massive difference. I am so happy I went through with my decision and chose The Private Clinic to do it with. The small negative I would say is I was delayed for quite a while prior to surgery, this did make me feel more anxious than I would’ve been, but I understand some things can’t be helped.

April 24, 2026
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Reply from The Private Clinic of Harley Street

Dear Niamh,

Thank you so much for your wonderful feedback! We're thrilled to hear that Wanda and Rachel made such a positive impact on your experience at The Private Clinic. It’s great to know that the extra touches, like the recovery card, helped ease your journey. We appreciate your understanding regarding the delay before surgery, and we’re glad you chose us for this important decision. Wishing you a speedy recovery!

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

Highly recommend the private clinic

All the staff at the Private clinic have been very professional. From my first consultation to my recovery, they have been excellent! I would like to say a huge thank you to everyone and especially to the nurses who looked after me during my overnight stay!

Both Wanda and Rachel from the Birmingham clinic was very helpful and Rachel was very kind and gentle with me while having me wound cleaned.

April 24, 2026
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Reply from The Private Clinic of Harley Street

Dear Karman,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our staff, especially Wanda and Rachel, to be professional and caring during your time with us. Your kind words will surely be celebrated by the entire team, particularly the nurses who took care of you. We wish you continued health and look forward to seeing you again!

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

THE most incredible experience and outcomes.

From first contact to post op check, I cannot express just how insanely perfect my entire experience with Mr Mouzakis and the entire team has been. The care has been second to none. I’ve been made to feel like I could take my time on every single decision, all my questions were answered as immediately as possible via email, and all the in person experiences were faultless. Thank you for a life changing procedure and the highest of standards of care throughout.

March 9, 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Vita,

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Mr. Mouzakis and our team was nothing short of perfect. It’s fantastic to know that you felt supported throughout the entire process and that we could provide you with a life-changing procedure. Your kind words inspire us to continue delivering the highest standards of care, thank you for sharing your experience.

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

Attentive from start to finish

Attentive from start to finish (and beyond) - with initial results beyond expectations.

Allways worth waiting, not looking for a quick fix and spend time discussing things with the professionals.

April 29, 2026
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Reply from The Private Clinic of Harley Street

Dear George,

Thank you so much for your wonderful feedback! We're thrilled to hear that you felt attended to from start to finish and that the initial results exceeded your expectations. It truly means a lot to us.

We believe in taking the time to discuss everything thoroughly, and it’s great to know that you appreciate our approach. Your patience and trust in our process are invaluable, and we’re here for you every step of the way.

Feel free to reach out anytime should you need us in the future; we are always here to help.

Kind Regards, The Private Clinic

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