I love that I got a vintage bag at a decent price. Though, I wish some of the pictures were more clear for fine detail scratches or scuffs that aren't always visible or clear if it's a "camera glare"... See more
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Review summary
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I have been purchasing and selling from the RealReal for many, many years. When I had a problem receiving monies for my sales, they went out of their way to make it right. I still contin... See more
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I have been buying on the realreal for years now and the majority of the time, I must give it five stars however there has been times when selling on the realreal it's been a problematic with descri... See more
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All is good but the shipping to Israel very very expensive!!! And the materials are use so I ask to put the price when you ship I under off 74$ that’s the way I’m not pay very high prices for the tax... See more
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Company details
- #86 of 148 best companies in Women's Clothing Store
- #205 of 300 best companies in Clothing Store
Written by the company
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contact info
United States
- mytrr@therealreal.com
- therealreal.com
3.9
Great
132K reviews
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I need to return the Reiss dress
I need to return the Reiss dress, Very grossly mispresented. listing says extra small but it is a very very large size 6. It looks like it would fit a very large person. I am not going to be able to wear it
Please advise.
August 8, 2026
It was FAKE!!!!!!!
It was FAKE!!!!!!!! SO MAD THAT WE NEED TO PAY SHIPPING TO RETURN!!!!
August 8, 2026
Delivery company…
No issues except the delivery company did not ring bell to inform me the purse arrived. They left at door without notification.
August 8, 2026
The delivery time is long
The delivery time is long. And my dates have been pushed back.
August 6, 2026
Looks great, smells bad
Bag is in terrific condition however, it does have a very strong perfume-y/musty/cigarette scent that I wish was stated prior to purchasing. Otherwise the bag is physically in the best condition I’ve seen at the price point I bought it at and I had no issues with shipping or ordering.
August 1, 2026
Great
Great, fast and easy transaction! I love my new Burberry purse! It doesn’t look used at all!
August 1, 2026
great bag
It was easy to find the bag I wanted and order it. It arrived and was exactly what it was supposed to be.
July 11, 2026
Smooth as a Dept store …
Very happy with the product confirming to the ad, the product in great condition and shipped timely. Got a great deal and it went smooth.
August 8, 2026
Good price and the watch was exactly as…
Good price and the watch was exactly as described
August 8, 2026
Buyers beware… Damage not disclosed no Customer Service
I don’t know if this is a product of shopping some thing from the real real or if it’s a Poshmark issue but… You guys posted a Louis Vuitton agenda with no disclaimer of any damage. It arrived while I was out of town because I travel a lot during the summer for travel sports so I missed the three day window that Pasch Marc has… When I got home and went to put the inserts into the agenda, I noticed the rings were damaged. No one was willing to help me or do anything about it. I will never purchase anything from you or Poshmark again. What’s worse is that I was willing to send it into Louis Vuitton to have it repaired but when they received it, they told me that the snap was damaged which I did not notice before I sent it to them… So now I’m paying $350 in repairs for an item I bought used from you for $700. I could’ve purchased a brand new one for less.
July 31, 2026
Items received are exactly as described
August 8, 2026
I appreciate the platform but there is…
I appreciate the platform but there is no recourse for fakes. Not everything is authenticated as we are made to believe and things that are returned or reported as fakes are still sold. Bags are never t returnable even if they turn out to be fake. Lack of sufficient photos of frequently faked items is suspicious. There are good deals to be had, but buyer be cautious.
August 8, 2026
Stained and unclean dresses received!…
One dress is stained in the very front very obvious!!!
The other has slight stains and white flaking material all over it.
So disapppinted!!
August 8, 2026
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