I love that I got a vintage bag at a decent price. Though, I wish some of the pictures were more clear for fine detail scratches or scuffs that aren't always visible or clear if it's a "camera glare"... See more
Company replied
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Review summary
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I have been purchasing and selling from the RealReal for many, many years. When I had a problem receiving monies for my sales, they went out of their way to make it right. I still contin... See more
Company replied
I have been buying on the realreal for years now and the majority of the time, I must give it five stars however there has been times when selling on the realreal it's been a problematic with descri... See more
Company replied
All is good but the shipping to Israel very very expensive!!! And the materials are use so I ask to put the price when you ship I under off 74$ that’s the way I’m not pay very high prices for the tax... See more
Company replied
Company details
- #86 of 148 best companies in Women's Clothing Store
- #205 of 300 best companies in Clothing Store
Written by the company
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contact info
United States
- mytrr@therealreal.com
- therealreal.com
3.9
Great
132K reviews
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Excellent tracking
Excellent tracking, product exactly as depicted, I'm very pleased and will be shopping more.
August 8, 2026
High quality but limited product details …
Items are high quality but often do not provide enough details and photos and measurements, especially problematic for final sale clothing.
August 8, 2026
I ordered a pearl ring to give to a…
I ordered a pearl ring to give to a young woman who is a family friend. The ring was perfect..well-priced and traditional in design. I was very happy with my purchase.
August 1, 2026
I ordered 4 shoes
I ordered 4 shoes, 3 they got right except the one pair they sent me a wrong shoe size.. But the return was easy. Unfortunately they couldn’t locate the original shoe I had ordered so I was bummed about that. The shipping is expensive but also super fast. Overall satisfied mainly because of the prices.
August 8, 2026
I need to return the Reiss dress
I need to return the Reiss dress, Very grossly mispresented. listing says extra small but it is a very very large size 6. It looks like it would fit a very large person. I am not going to be able to wear it
Please advise.
August 8, 2026
It was FAKE!!!!!!!
It was FAKE!!!!!!!! SO MAD THAT WE NEED TO PAY SHIPPING TO RETURN!!!!
August 8, 2026
Delivery company…
No issues except the delivery company did not ring bell to inform me the purse arrived. They left at door without notification.
August 8, 2026
The delivery time is long
The delivery time is long. And my dates have been pushed back.
August 6, 2026
Looks great, smells bad
Bag is in terrific condition however, it does have a very strong perfume-y/musty/cigarette scent that I wish was stated prior to purchasing. Otherwise the bag is physically in the best condition I’ve seen at the price point I bought it at and I had no issues with shipping or ordering.
August 1, 2026
Great
Great, fast and easy transaction! I love my new Burberry purse! It doesn’t look used at all!
August 1, 2026
great bag
It was easy to find the bag I wanted and order it. It arrived and was exactly what it was supposed to be.
July 11, 2026
Smooth as a Dept store …
Very happy with the product confirming to the ad, the product in great condition and shipped timely. Got a great deal and it went smooth.
August 8, 2026
Good price and the watch was exactly as…
Good price and the watch was exactly as described
August 8, 2026
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