The Shaker Workshop Ltd Reviews 

94
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very pleased with our experience from The Shaker Workshop. Hermione our designer was brilliant and created a well thought out scheme. Everyone was always very quick to respond to any queries and... See more

Rated 5 out of 5 stars

I am absolutely delighted with my new kitchen recently fitted by the Shaker Workshop. First of all, a massive shout out to my amazing designer Godith, who was so supportive and helpful throughout the... See more

Rated 5 out of 5 stars

A very chaotic house renovation, the kitchen has by far been the most seamless process. All departments have gone above and beyond to make it as stress free as possible. From Godith the designer who... See more

Rated 5 out of 5 stars

We had our kitchen done last September. We were quite nervous as when we started we had no idea what we wanted! Through Caroline's expert guidance, we ended up with an absolutely stunning kitchen! Bea... See more

Company details

  1. Kitchen Furniture Store

Information provided by various external sources

Fine Affordable Hand Made Shaker Kitchens


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I am absolutely delighted with my new…

I am absolutely delighted with my new kitchen recently fitted by the Shaker Workshop. First of all, a massive shout out to my amazing designer Godith, who was so supportive and helpful throughout the whole process and had endless patience with me when I kept chopping and changing my design! She was always smiling and enthusiastic when I popped into the showroom to ask questions on many occasions during the process! The rest of the team were equally impressive from Jason who did the survey, the fitters and painters were incredible and last but not least Karolina was very efficient and helpful and quick to reply to my emails. The whole process was brilliant from start to finish and the quality of the kitchen is fabulous too. I would have no hesitation in recommending the Shaker Workshop! Thank you all so much.

September 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy we chose The Shaker Workshop

Very pleased with our experience from The Shaker Workshop. Hermione our designer was brilliant and created a well thought out scheme.

Everyone was always very quick to respond to any queries and the process of design, survey, delivery, install and final hand paint was well explained and planned.

We are delighted with the kitchen and utility now that they are installed and the quality is a match if not greater than from some of the other well known high end brands and at a far better price point.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I don't normally do reviews but …

I honestly wasn’t planning on getting our kitchen redone at the start of this year, but I wandered into The Shaker Workshop on Abbevile Road early in the New Year, really just to have a look and see what their kitchens were like, and was met by Hermione, who had pretty much sold me a kitchen within 30 minutes.

Every company needs a Hermione on their team. She immediately made me feel completely at ease, there was absolutely no pressure, and she was just brilliant at explaining what The Shaker Workshop could offer at the different price points and how they would basically hold my hand through the whole process.

And true to her word, that is exactly what she did. Hermione was there throughout the whole design process and put up with my endless chopping and changing, trying different layouts and generally changing my mind! She was unbelievably patient and gracious and always gave me the space to work things through without ever making me feel rushed. She made what could have been quite a stressful process feel incredibly easy.

Once the design was finalised, the rest of the team were equally brilliant. We were kept up to date with delivery and they were always happy to answer my many questions about the installation.

The installation guys were absolute ninjas. They installed the kitchen perfectly in a day and were incredible — I still don’t quite know how they did it!

A huge shout-out as well to Ben and Maria, who did everything they could when it looked as though our delivery might be delayed because of unforeseen circumstances completely outside their control. The communication was brilliant and hugely appreciated, and they somehow managed to make sure the delay was very small.

And finally, thank you to Karolina for coming to my rescue when the colour I had chosen didn’t look quite as I’d imagined once it was in the room. She made sure that The Shaker Workshop painter who came in to apply the final coat was able to work his magic and adjust it so that it was slightly lighter — and it is now absolutely perfect.

Five stars all round. We absolutely love our kitchen, and the whole team made something that could potentially have been very stressful run incredibly smoothly.

A massive thank you to Hermione, Karolina, Ben, Maria and everyone at The Shaker Workshop. We couldn’t be happier.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen review

We recently had the kitchen of our dreams installed by The Shaker Workshop and couldn’t be happier with the result. The whole process was smooth from start to finish and the team were incredibly knowledgeable and helpful throughout, nothing ever felt like too much trouble.

A special mention to Harriet for her exceptional design skills and Karolina for her fantastic coordination, which made the entire experience feel seamless and stress-free.

We’re absolutely delighted with our new kitchen and wouldn’t hesitate to recommend The Shaker Workshop. We’re already looking forward to working with them again when we design our boot room and utility in the near future.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Five stars

A very chaotic house renovation, the kitchen has by far been the most seamless process. All departments have gone above and beyond to make it as stress free as possible. From Godith the designer who has the patience of a saint to Karolina in the office who has answered every query and is on hand to iron out any arising issues.
The kitchen itself is great quality and looks incredible. Very happy customer!

January 8, 2026
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Rated 5 out of 5 stars

We had our kitchen designed and…

We had our kitchen designed and installed by The Shaker Workshop. Hermione (our kitchen designer) was absolutely fantastic from the start and helped us create a kitchen that we love. She made the process really enjoyable and was accommodating and patient with all our questions and amendments (as required after the survey). We would highly recommend The Shaker Workshop and especially Hermione (thank you so much!)

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much Shaker Workshop

Thank you so much Shaker Workshop! Everyone involved in the design, delivery and fitting of our kitchen was fabulous providing great care and attention to give us an outstanding customer experience. Harriet, Justyna and Karolina were brilliant no changes were too much trouble, surveyor Jason, as well as the fitters were all unfailingly polite, helpful, friendly, responsive and professional. Fitters and painter were extremely helpful, nothing was too much trouble and fitted in with our plumber who was there with the painter. We are more than happy with the design, quality and fitting of our kitchen and would highly recommend the Shaker Workshop. (and we have done)

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

New kitchen

We recently had a new kitchen designed and installed by the Shaker Workshop.
Our home is over 300 years old and so none of the walls are straight and the floors slope. All of these quirks were dealt with at the design stage, by the surveyor who came out and by the kitchen installers. The finishing touches were added by one of their very skilled painters who made sure everything was as it should be. All of the team were a pleasure to deal with and seemed to take great pride in their work. Any little snags we’re dealt with efficiently and without any fuss. I would highly recommend using them. Our only concern was paying for everything before the kitchen was installed. This meant that we had no room to withhold any payment if their were unresolved problems. However, as I have said, all tiny snags were ironed out asap.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’d give 10 stars if I could

Highly recommend Shaker Workshop if you’re looking for a new kitchen. We worked with Hermione and I couldn’t be happier with the experience. Hermione was patient, professional and had excellent layout ideas that perfectly suited our needs. The best part, no pressure whatsoever, it felt like a collaborative process rather than a sales pitch.
Karolina was so helpful, great communicator and problem solver. Instillation was let by George and his team who were excellent. Attention to detail and craftsmanship was top notch. Final decoration and painting was to a very high standard too.

Finally, value for money is key here, we shopped around and Shaker Workshop are extremely competitively priced for a fabulous kitchen and outstanding service. Very satisfied customer.

June 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Hermione was incredibly useful and knowledgable. She responded to our queries almost immediately, proposed creative solutions to our lack of space and designed a beautiful kitchen. Unfortunately, the in frame nature of The Shaker’s units didn’t bring the most efficient use of space for our small kitchen, but otherwise we would have undoubtedly gone with them. Their products have an excellent quality and so their service.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing kitchen

From beginning to end this company has been brilliant. Maria was so helpful with the layout and design in the planning stages. Delivery went well and everything was done on schedule. Our kitchen has just been finished, it looks stunning and the quality is fantastic. I honestly can’t recommend the company highly enough.

March 28, 2025
Unprompted review
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Reply from The Shaker Workshop Ltd

Thank you so much Amy, what a lovely review!

Rated 5 out of 5 stars

Our dream kitchen has been brought to life!

We discovered The Shaker Workshop online and loved their kitchens, we saw that our nearest showroom (Farnham) was open during weekdays so we decided to look elsewhere as we could only visit on a weekend day. After trying two other kitchen companies, one was completely overpriced, the other was more affordable but cabinetry was below standard, we headed back to the drawing board.

We kept seeing The Shaker Workshop on Instagram so checked their opening times again and saw they were open on a Saturday, result!

We headed there and was greeted by Godith, their kitchen designer. She was super friendly and welcoming and discussed their free design service. Godith was absolutely exceptional, she provided us with numerous kitchen designs until we were 100% happy with the final design. We also visited the showroom on multiple occasions to check the cabinetry quality, worktop and talk through the kitchen designs and appliances in detail. Godith really helped bring our dream kitchen to life, we presented her with an awkward original kitchen layout and she was able to really utilise the space and help it flow really well. We loved the design so much so that we asked for a quote for our utility room as well and the design really maximised the space too. Not only was Godith available to meet at the showroom, but she was always on hand to answer queries or clarify things via phone and email, even up to the last moment where we changed the sink options, she gave really valuable advice and quickly updated our quote.

The installation process was smooth and speedy with minimal snags, which were rectified very quickly. The hand finish painting and stone installation were both done to a very high standard.

We absolutely love our kitchen and utility room and this wouldn’t have been possible without this incredible company. The cabinetry is a very high standard but more affordable than other options.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

L.Mumford, Stamford, Lincs.

After extensive research we decided to purchase our new kitchen from the Shaker Workshop, they were truly fantastic from day one, from concept building, design (with many many iterations), installation and post completion support, everyone involved has been amazing. The regular contact and alterations were never a problem, the clever ideas that Caroline developed that no one else had considered for our space, and needs as a family, have been brilliant.
The finished kitchen is beautiful, and has really made such a difference to how we use the space and the house overall. I can’t recommend the Shaker workshop enough, It’s really has been worth every penny.

February 27, 2025
Unprompted review
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Rated 5 out of 5 stars

A great company with high quality…

A great company with high quality lovely kitchens all backed up with great designers, project managers and fitters with helpful professional advice. All the team have been great to work with we now have a beautiful new kitchen .

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant team and beautiful kitchen

We had a fantastic experience working with Shaker Workshop. The design team were excellent and created a beautiful and practical kitchen that works really well in our new extension, I particularly love the small details such as the really useful spice drawer and the tray and chopping board compartments. It felt like a really collaborative experience. The installation team were also excellent and very professional. We made a few last minute changes and also had to move the install date and they were very patient and helpful throughout.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish. We had a renovation going and had our double fridge on the first floor, the guys kindly brought it down, installed everything, even a plug socket in the cupboard. Really went above and beyond.
We had a small snagging issue with the granite worktop cutting that wasn’t to do with them, and they came back and put a very small beading over the issue without charge. Caroline in clapham very helpful. Thanks

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

High-quality at a reasonable price

We recently had a shaker kitchen designed and fitted by The Shaker Workshop. Finding a high-quality wooden kitchen at a reasonable price is challenging, but The Shaker Workshop delivered on both quality and affordability.

Hermione was very helpful throughout the design process, listening to our needs and ensuring everything fit seamlessly into our space. The wait of around three months for manufacturing and delivery was well worth it.

While we did encounter minor hiccups during installation (the dishwasher arrived damaged, and the worktop came in slightly off-dimension), these issues were due to third-party suppliers. The Shaker Workshop handled everything swiftly, resolving these problems within a couple of days. We love our new kitchen and we highly recommend The Shaker Workshop!

July 12, 2024
Unprompted review
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Reply from The Shaker Workshop Ltd

Hi Marie, thank you so much for your lovely review. It really is greatly appreciated. Enjoy your new kitchen!

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Rated 3 out of 5 stars

Poor post sales service

I’ve used this company for multiple kitchens over the last few years. They started off well, however over recent installations the company has unfortunately clearly lost itself. Customer service, and workmanship have all gone down hill.

There is no quality control on the units that are delivered. This is apparent from warped doors, misaligned doors, inconsistent gaps in doors, scratches to units and mechanisms that do not work, etc.

In the most recent installation they have changed several items in the manufacturing process without informing me of these updates. The installation was lengthy for no apparent reason. It took 1 month between initial install and the worktops being completely installed. You pay a premium price for their kitchens, you do not get a premium service.

Customer service is appalling. You have to consistently chase for updates and they have no tracking system of the issues you raise. It’s all with one person who clearly is not competent in their role or overwhelmed. It’s has been 2.5 months since the installation and issues have not yet been resolved.

The design process is great and Godith has been excellent in her communication and designs. Unfortunately the post design process is a shambles and lets this company down severely.

The units are not manufactured in the UK, they are shipped in from abroad. The company unfortunately for whatever reason has operational issues it needs to address.

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful customer experience

Lovely experience ordering with Shaker Workshop. Customer service was excellent and personable which is hard to find.

October 23, 2024
Unprompted review
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Reply from The Shaker Workshop Ltd

Hi Naseem, that is lovely to hear and great news for our team. Thank you so much for taking the time to write this for us.

Rated 5 out of 5 stars

5-stars all round for the Shaker Workshop

Everyone involved in the design, delivery and fitting of our kitchen was brilliantly skilled and took great care and attention to give us an outstanding customer experience. Our designer Godith at Farnham, Justyna and Karolina, surveyor Jason, as well as the fitters were all unfailingly polite, helpful, friendly, responsive and professional. Even the people who came to fit the stone worktops and paint the cabinetry on-site were excellent. We are extremely happy with the design, quality and fitting of our kitchen and would highly recommend the Shaker Workshop. Well worth every penny.

October 21, 2024
Unprompted review
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Reply from The Shaker Workshop Ltd

We're so pleased you are happy with your kitchen Lucy, we hope you enjoy it for years to come! I'll pass on your lovely words to the whole team. Maria

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