Matrix Reviews 

9
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Website Designer

Written by the company

Our website design, branding and digital marketing services can energise your business and propel its performance. As a full-service agency, we operate seamlessly and dynamically to achieve your goals. With a talented team of design and marketing professionals working in chorus, we combine creative spirit with commercial savvy. With Matrix, it’s business – but it’s personal too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Creative, experienced and fun to work with.

Matrix recently redeveloped our website childrens.poetryarchive.org

It was a huge project, and from start to finish we were on track, they brought fun and creative ideas to the table, along with a first class level of delivery and management. Our website has been very positively received and we can't wait to work more with Matrix in the future.

Would highly recommend.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Website and CMS redesign

Matrix recently redesigned and upgraded Barbican Theatre's website and we are extremely pleased with the final product; both from the customer facing element and also the redesigned CMS. Throughout the redesign process the team were professional and very knowledgable, but also incredibly friendly and easy to work with. They listened to and were very considerate of we wanted to achieve, but also offered their own thoughts and ideas - the ideal combination. They were able to work really well with our external ditital box office system providers to ensure it integrated fully with the new website. We've already had some incredibly positive comments about the look and usability of the new site

May 14, 2019
Unprompted review
Matrix logo

Reply from Matrix

Thank you for your recommendation Jo! We're very pleased to hear that you're happy with your new website.

Rated 5 out of 5 stars

Absolute pleasure to do business with

Having worked closely with Matrix for many years, we are always so happy with their meticulous attention to detail and exceptional customer service. Somebody is always on hand to help whenever we have a business need. A very trustworthy and engaging marketing company to work with. Thank you for all of your assistance over the years, an absolute pleasure to do business with - definitely a 5 star service.

October 18, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly Recommended company

Matrix have handled our website and Seo for some time now and have over the last year been running our Google add campaign. you will not find a more knowledgeable and hard working company. thanks to matrix we rank 1st for many of our keywords and I have never been so busy with incoming enquiries. plus the clean crisp easy to edit website and social media integration has made things easy to change and edit. Highly Recommended company
Regards Paul Lowe
Technical Manager
Southwest Renewables

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Matrix were chosen to redesign our website. I could not be happier with our choice. A huge thank you to all the team. Especially James who was very enthusiastic, professional and friendly. He listened to my requirements and was very quick to respond to any alteration requests throughout the design process. Nothing was too much trouble. They guided me through the whole process and I felt confident taking on board the suggestions they made. I also found them very easy to contact when required.

I am extremely happy with the end product. It has exceeded my expectations and the response we have received from our customers has been overwhelming. I will certainly be using them again for any design or marketing work in the future.

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

Matrix provide a first class service to…

Matrix provide a first class service to the Duke of Cornwall Hotel. The team are professional yet friendly, and do have a genuine interest in the hotel which shows through their work. Matrix design our gorgeous artwork, and have created our fabulous website. Their attention to detail and level of service is impeccable, no deadline proves an issue and they always go above and beyond to deliver the very best.

October 9, 2018
Unprompted review
Matrix logo

Reply from Matrix

Hi Toni,

We are very happy that you are pleased with our service, thank you for taking the time to leave us with such positive feedback!

Have a great day,

Matrix.

Rated 5 out of 5 stars

It’s always such a pleasure to work…

It’s always such a pleasure to work with Matrix on projects. The team are very committed and never fail to offer a professional, bespoke service. I’m always confident we will receive innovative design and print produced at an exceptional quality without delay.

October 9, 2018
Unprompted review
Matrix logo

Reply from Matrix

Hi Jen, thank you for taking the time to leave a five star review. We are very pleased to hear you are happy with the service we have provided. We look forward to working with you on future projects. Best wishes, Matrix.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look