Thinksinterior Reviews 

27
•
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Bathroom looked great, BUT water drained the wrong way on the floor (resolved) and within twelve months. we are looking to replace a 2nd MDF cabinet because steam/water has got into the other two and... See more

Rated 5 out of 5 stars

I bought a wardrobe and I’m very happy with it. The product quality is very good and it looks great in my room. The assembly service was also excellent — the staff were professional, quick, and did a... See more

Rated 1 out of 5 stars

I wish I’d read these reviews before placing my order. So many people seem to have experienced the same thing as me, with no fitter ever returning to carry out the installation. Perhaps th... See more

Rated 5 out of 5 stars

Stunning wardrobes, excellent quality and built brilliantly and quick at a very good price , I’ve even ordered more for my daughter

3.7

Average

TrustScore 3.5 out of 5

27 reviews

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3.7

All reviews

(27)

27 reviews in the last 12 months

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Rated 3 out of 5 stars

Bathroom looked great BUT?

Bathroom looked great, BUT water drained the wrong way on the floor (resolved) and within twelve months. we are looking to replace a 2nd MDF cabinet because steam/water has got into the other two and the MDF is swollen, not good. In a small shower room consider asking for 100% waterproof furniture/ not water resistant, it is readily available. In fairness the firm are talking to us, but its a fight. Inconvenience and ''bullshit'(ex RAF) that irritates me. Cheapest isn't always best value.

November 7, 2026
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Rated 1 out of 5 stars

I wish I’d read these reviews before…

I wish I’d read these reviews before placing my order. So many people seem to have experienced the same thing as me, with no fitter ever returning to carry out the installation. Perhaps this company is fine if you’re simply ordering a wardrobe without installation, but I would strongly advise against paying extra for their fitting service.

I ordered a wardrobe and paid an additional £100 for installation. I received absolutely no email confirmation, text or any communication to confirm that my order had even gone through. I had to chase them via WhatsApp, where I was eventually told that the order had been processed and delivery would be Wednesday or Thursday.

At 7pm on Thursday evening, I received a text saying delivery had been pushed back to Friday. This was incredibly frustrating as I had already swapped days at work to be home for the delivery.

Friday came and went with no communication until 8pm, when the driver finally called to say he would arrive at 9:30pm. I asked whether the installation would also be carried out at that time, and he told me no, someone would come back the following day to fit it.

Given that the company is based in Manchester and I'm in Newcastle, I was extremely sceptical that anyone would actually return the next day to carry out the installation. I told them to cancel the order.

The whole experience has been incredibly frustrating, with poor communication, repeated delays and no confidence whatsoever that the service I've paid an extra £100 for will actually be provided.

Absolute con. Avoid paying for installation unless you want the hassle of chasing them and being left wondering whether anyone will ever turn up to do the job.

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job! Thank you Think Interior for the beautiful wardrobe. Quality is top and service is excellent. Thank you 🙏

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I was a little nervous at
first, but they were so kind and understanding! They delivered the wardrobe beautifully and were such good people. Thank you for making it easy and stress-free. I'm so happy with it!

September 9, 2026
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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Really happy with my wardrobe! Great quality, stylish design, and plenty of storage space. It looks fantastic and feels very sturdy. Excellent value for money—highly recommended!

September 6, 2026
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS SELLER

DO NOT BUY FROM THIS SELLER.

I purchased a wardrobe with fitting, wardrobe didn’t turn up until 10pm and they advised fitter would come next day, after waiting all day after they said 10/11am I was calling .. texting and being ignored. The next day they had said they would send someone .. again didn’t turn up and finally they blocked me!
I understand they are slightly cheaper but if you pay peanuts.. you get monkeys! Save yourself the hassle and spend that extra £50 and get professional people in. I would not recommend and from reading other reviews it looks like I am not the only one!

August 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not buy cabinets from this company.

Do not buy cabinets from this company.

My order arrived with missing parts, and some of the components included were from a completely different cabinet. As a result, the cabinet cannot be assembled or used.

I contacted customer service multiple times, but my messages were ignored. The company has neither provided the missing parts nor offered a replacement. They also refuse to issue a refund.

What is most frustrating is that they are fully aware of the problem, yet seem unwilling to resolve it. Instead of helping customers, they simply ignore complaints and leave people with incomplete products.

I paid for a complete cabinet and received a useless collection of mismatched parts. Save your money and avoid this company.

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

I ordered a cabinet and received the wrong item. The delivery was incomplete, with important parts missing. I contacted the company several times to resolve the issue, but my messages were ignored and I received no meaningful assistance.

As a customer, I expected either a replacement with the correct item or a refund. Instead, I was left with an incomplete product and no proper customer support.

Based on my experience, I would not recommend this company.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Think INFERIORS

I visited them to ask for a shower cubicle to be fitted. Had to wait a few weeks for their estimator to come to my house and price it up.
He came. Said it would take a couple of days to give me an estimate. That was 6 weeks ago. I've contacted since but still not even got a quote. That's over 9 weeks since i went into their shop. Goodness knows how long they take to get round to actually installing stuff.

Look elsewhere!!

April 1, 2026
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Rated 1 out of 5 stars

Irresponsible Company

This company sold me 3 wardrobes (Oslo 203cm, 180cm & 150cm) with the promise of sending an installer to help set it up, but they never sent anyone despite more than two weeks of reminders and messages which met repeated failed promises. After 2 weeks, I later managed to find a handyman who assisted me to install 2 of the wardrobes which were found to be complete. However, the 3rd wardrobe (Oslo 150cm) was discovered to have been delivered with a missing pack. I contacted this company again with pictures and asked for the missing pack to be sent to me. Yet again, they did not send anything after promising to do so for over 2 weeks. Eventually, I sadly had to get rid of the 3rd wardrobe and bought another one to replace it.

I truly believe this company is run by irresponsible people who neither has the interest of their customers at heart nor help to resolve issues with their orders when such need arises.

Buying from this company comes with great risk, hence their insistence on payment of cash on delivery. No one knows where they are based and they can hardly be tracked as they never pick calls but only WhatsApp messages can be sent, which are hardly replied. What a shady business operating in the UK.

March 24, 2026
Unprompted review

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