Thwifty 

This company is too rubbish. They will have you in a loop where they say their team doesn't contact each other when you complain of their late delivery and want a refund.
They don't do anything but waste your time and waste your time more. Don't ever purchase from them. I repeat do not ever purchase from here. From may - October no delivery. Don't make this same mistake or play yourself.....

Do not order anything from them as I made the mistake in January and never received the item and they still haven't refunded it. I;ve sent 15 emails and they reply with the same message saying 'its with finance due to be refunded. Sorry for the delay'

The company is a fraud! DONT buy from THWIFTY. I purchased from them in April 2026, and till Sept 2026 I have not received my product nor my refund despite repeated chasers. They will feed you with lies that there has been delivery delays or that your refund will be escalated to the management. Do not fall victim.

My order from April of 2026 until now not delivery or cancel my order or any refund. I reported to the police but police also did nothing. So i lost my money and no way to get it back.

My order of 2900+ AED from mid April has still not been delivered. I have followed up multiple times, dead ends everywhere with "customer service email"

The only communication back from them was "we will look into the matter and revert" which they never did.

Now i need to open a case which is a hassle, but im left with no other options.

Don’t buy fake companie! My order from May 29 hasn't been delivered. After asking for a refund, they only requested bank details. This scammer is not responding to any more emails. I lost 586 AED!

AVOID unless you want to pay for nothing. Ordered paid and never received anything other than empty promises. Not an e-comm site rather a scam.

Avoid this company at all costs.

I requested a refund of approximately AED 318 and was repeatedly told, “Please give us a few more days.” I waited patiently, followed up multiple times, and even sent formal emails.

It has now been almost one year, and I have still not received my refund. Eventually, they simply stopped responding.

The most frustrating part is not even the money it’s the false promises and complete lack of customer service. If they had been honest from the beginning, it would have been better than making customers wait for months with empty promises.

Based on my experience, I cannot recommend this company. Think twice before placing an order, especially if you expect any support or refund when something goes wrong.

This review is to warn other consumers about my experience with Thwifty.

My order was canceled back in November 2025, and I was assured I would receive a refund within 7 to 10 working days. It has now been months, and I still have not received my money.

Throughout this process, I have been given nothing but empty promises. I even made long-distance international calls to their UAE customer service number to resolve this. In December 2025, their support team requested my complete bank account details to process a manual refund. I provided all the requested information, but absolutely nothing has happened since then.

Please be aware and cautious before purchasing from this company. They do not honor their refund commitments and continue to delay processing my money.

Absolutely disgraceful experience!

My order was placed on 16 October 2025. I was initially told the item was unavailable, but no alternatives were offered and there was no proper communication for months!

After endless delays and no resolution, I was finally promised a refund scheduled for 30th June 2026. It is now 11th July 2026 and I still have not received my money!

A company that takes payment, fails to deliver, ignores communication, and delays refunds shows complete disregard for its customers and is FRAUDULENT.

ALWAYS AVOID!

They are just scammers....
I've lost around $500 trying to buy from Thwifty. The UAE Government should take some action against them.
Temu at least responds and refunds...

Scam scam scam. No delivery. No refund.

I placed an order on February and until now, my order has not been delivered yet and replies takes time only to get a hopeless answer. Now, i am asking a refund and no reply from them.

total scam, never received my items

Scam website. I ordered a bed for my daughter and a swing. I never received anything, and I was never refunded either. Do not buy from them!!!

100% Scam website!

The order delivery date is postponed one month. I asked for a refund for 2 months. Finally, 8 fid not get any thing. I made a claim and i am. waiting

My order was not delivered and Thwifty Thieves promised refund in September 2025. Now its April 2026. No refund received and no explanation provided. I filed a complaint with Department of Economy in Dubai but they need receipt which I dont have. So Im trapped.

Plz plz plz plz avoid this company.. It's a online fraud company. Kindly read reviews online before buying anything.