I went in to one of their service centers at Nacka Forum. I had to wait for my turn but eventually i got some really friendly service. Also, the rates i was offered were better than what i was getting... See more
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Went in person to get help booking a vacation in Lund store. Emma was really friendly, guiding and giving suggestion. I gave her our budget and our wish list. We went in not knowing which destinat... See more
All is perfect if there are no schedule changes or other unforeseen circumstances. Good price, user-friendly webpage. But in case any flight cancellations there will be problems and fees for the refun... See more
I’ve been booking flights with this agency through and through and everything is well as promised. One of the trusted agencies that I usually use to book flights,I don’t have any issues with them a... See more
Company details
Written by the company
Ticket Privatresor är en detaljhandelskedja som säljer privatresor från samtliga ledande charter- och researrangörer, kryssningsrederier samt flyg- och hotellbolag. Ticket Privatresor är den största privatresebyrån i Sverige och andra största privatresebyrån i Norge. Vår uppgift inom Ticket Privatresor är att göra det enkelt för dig som kund att hitta och boka rätt resa. Genom en enda kontakt med oss får du som kund överblick över marknadens breda utbud och kan därmed göra jämförelser. Utifrån vår höga kompetens och service ger vi dig som kund råd och hjälp att boka rätt resa.
Vi visar vägen till rätt resa!
Written by the company
- Störst i Norden
- Vår storlek är vår styrka. Som den största privatresebyråkedjan i Norden med en omsättning på ca 4 miljarder kan vi säkerställa att våra kunder alltid har tillgång till det största utbudet och de bästa priserna på resor från alla våra samarbetspartners. Vi jobbar med alla ledande charter- och researrangörer, kryssningsrederier samt flyg- och hotellbolag som finns. Hos Ticket hittar du alltid en billig resa. Vi visar vägen till rätt resa!
- Oslagbar service
- Vi har 230 reserådgivare som gärna svarar på dina frågor och hjälper dig om något skulle gå fel. Du når oss på telefon 0771-45 67 00, via email kontakt@ticket.se eller i någon av våra Ticketbutiker runt om i landet. Testa också vår nya callbackfunktion på sajten där vi ringer upp dig så snart vi kan och hjälper dig med dina frågor.
- Ticket Garanti
- Med tecknad Ticket Garanti har du ett skydd som ger dig möjlighet att avboka resan och få pengar tillbaka om något oförutsett skulle inträffa, exempelvis om du av någon anledning inte vill eller kan resa iväg.
- Trygg betalning
- Ticket arbetar med de senaste och säkraste versionerna av betalningslösningar som finns på marknaden och som uppfyller alla nu kända krav på säker betalning på Internet. Du kan alltid betala tryggt med kort via Internet hos oss. Är du ändå osäker kan du boka din biljett på hemsidan och betala resan i en av våra butiker. Ticket har självfallet ställt säkerhet enligt resegarantilagen.
- Nöjda kunder
- Nöjda kunder Ticket har mycket höga värden i nöjd-kund-mätning, hela 86% mycket nöjda kunder i senaste undersökningen! Vi ställer alltid upp för våra kunder och försöker att i alla lägen ge den bästa servicen och bemötandet.
Contact info
Sweden
- www.ticket.se
4.4
Excellent
26K reviews
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They intentionally sabotaged my trip. Reporting to Konsumentverket.
Once they were trustworthy, today they are among the worst scammers. I ordered a ticket and when I clicked PAY I arrived to their checkout where I was met with a shitload of upsales and extra. I declined them all - if they really want to charge me a "customer service" fee then I would be happy to book my pets and extra services directly from the airline, which I did. However, after my extras were confirmed by the airline, Ticket went into my reservation and removed them, so that when I arrived to the airplane they were gone! Apparently this is their revenge for saying no to the upgrades that places your flight in a totally different price range!!!
October 22, 2026
Unprompted review
This supposed to send me some pocket…
This supposed to send me some pocket that what I order but I haven't received that packet they only send a message that on Friday last week they supposed to bring the packet in the morning or in the evening but till now I have not received the packet I don't know why there is anything wrong somewhere I just want to know I don't know what else to do
October 29, 2026
That was fine and smooth!
July 6, 2026
All is perfect if there are no schedule…
All is perfect if there are no schedule changes or other unforeseen circumstances. Good price, user-friendly webpage. But in case any flight cancellations there will be problems and fees for the refund.
May 28, 2026
Friendly service, Good offers
I went in to one of their service centers at Nacka Forum. I had to wait for my turn but eventually i got some really friendly service. Also, the rates i was offered were better than what i was getting on booking.com (despite being their member). Another worth mentioning point, i got extra luggage at virtually no additional cost. Highly recommend!
September 21, 2026
Helpful & Friendly staff
June 30, 2026
Everything went well and as we wanted 😊
August 7, 2026
I’ve been booking flights with this…
I’ve been booking flights with this agency through and through and everything is well as promised.
One of the trusted agencies that I usually use to book flights,I don’t have any issues with them and will continue to do so.
Convenient no extra fees and helpful.
February 5, 2026
Very helpful
July 7, 2026
God kontakt
August 20, 2025
Bra service i Lunds butik
Went in person to get help booking a vacation in Lund store. Emma was really friendly, guiding and giving suggestion. I gave her our budget and our wish list. We went in not knowing which destination and came out with a well-thought vacation plan.
Fast forward to the vacation time, everything went smooth. Airport transfer, hotel location and staff, surrounding area of the hotel.
Very happy with Emma's service.
July 1, 2026
Unprompted review
Disgusting support service level
I pay extra money for premium support and they deny updating my middle name in the booking. Me: "So if I cannot update my middle name and I dont have ticket cancel fee, then basically I lose my ticket now?", they: "Yes".
After that I have to reach the flight companies and fix the middle name by myself.
Non-existing support for paid service. Not falling for their scam again ever.
July 13, 2026
Unprompted review
very bad travel agent
very bad customer service! they have cancelled my ticket to Dubai more than two months ago due to the geo situation that time and have not refunded my money.
I do not recommend at all.
July 9, 2026
Unprompted review
BRA SERVICE 100%
June 27, 2026
Tried booking two flights with Ryanair.
Tried booking two flights with Ryanair.
There was no link nor e-mail to conform and then it gets booked off. Tried to bring attention to the matter with customer service, that didn’t understood the problem. Book with other agents if Ryanair
February 6, 2026
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