Ticketmaster Schweiz Reviews 

Came from uk for a show and I ordered a souvenir tickets after the show and Celine from fan support very kindly helped me with my delivery. Thank you!

The concert was really fun and well organised, easy to reach by public transport (additional trams for the event), and also easy and fast to enter and exit the stadium.
What was not good is that I paid a VIP ticket to be in an area with some space and still be close enough to the band. However, once the concert started, the security decided to open the non-VIP standing area and let the people enter the VIP. From that moment, it was fully packed and I had to go further back to have some space and obviously couldn't see the band as good as before. I found this quite annoying, esp. after having paid a significantly higher amount for the tickets (that happened before the rain started when areas mixed, so can't blame on the rain)

Absolutely amazing show. Voilà is so nice and sweet and they give it all on stage!

Unable to purchase tickets because the email verification code never arrived despite multiple attempts. Checked spam & inbox folders, tried different browsers and devices. Customer support did not respond at all, sent email days ago. Missed the opportunity to buy tickets for an event.

The booking process was as long as the concert is going to be. Please review your process.

My seats had a blocked view on toi toi toilets. The smell was unbearable. This is absolutely laughable and probably barely legally acceptable.

The concert was really great.
The only negative remark is that I bought platinum ticket and we were sitting in front of a jungle of toi toi toilets, this was not so nice.

Fantastic gig
Full of joy happiness, dance, smile...
Maybe one of the band on the worldwide top ten of "Fellgood band".
Good songs, good rythm, good vibes, good attitude, good crowd... all was so cool.

I sold my ticket but still did not get the money back

Worst user experience in the checkout process. I almost gave up on spending my gift voucher of chf 250 because the order flow had so many bugs and hurdles.

they don't let you transfer tickets to family members on the day of the show and don't tell you in advance (at least not in any emails I saw, or in the event information). If you're not going to the show this means that your tickets are useless. It is basically some form of theft. dumbest idea i ever heard. if you are going to do such a dumb idea at least make it clear in advance. the tickets were for Drake and they were 200 CHF each. I need to transfer 4. That's 800 CHF of potentially worthless tickets for a dumbass reason. Tell people.

Terrible registration and checkout process on their website. Full of broken steps. In addition, my first ticket purchase failed but Ticketmaster still charged me. I only received tickets on the second attempt, yet they charged me for both. I contacted customer service right away but their responses were unhelpful and showed no willingness to resolve the issue. Now I’m being forced to pursue legal action. Very disappointing experience for such a large platform.

Not being able to transfer my second ticket to the person with I was, was a pain. He couldn’t go to the toilets alone…

Worst company ever. Website crashed when bought the tickets, did not received any email confirmation, I thought that did not went through, bought again, I got the email confirmation, after couple hours received email confirmation of the first attempt. Resold the tickets via Ticketmaster. In the end show got postponed to 2026. I won't be able to get my money until the show got place. Ridiculous situation. When the show get cancelled/postponed, clients should be entitled to refund straight away!!
Kinda scam company

I will always remember it.

We loved the concert in itself,the Halenstadion organisation,Ticketmaster efficacity!

Great performances, no notes.

Venue: the doors stayed open so I could keep my sweater on and it didn't get too hot.

No issues ordering the ticket. Got it a couple of days later by post.

Great Performer,Teddy Swims Show, everything!
He‘s Great!!! So authentic❤️🙏🏻 Songs beautiful, and his pre show was super great as well.