TickPick Reviews 4,413

This was my first time using TickPick. Love the No Fees experience. Got my tickets immediately and had no problems entering the event. Will use again!

Easy booking process, went smoothly.

TickPick is fine, until it isn't. Because they make all their money from sellers, they will prioritize sellers over buyers every time.

When a seller sent me a ticket that was a far worse seat than the one they had listed (two rows closer to the stage, but all the way on the side of the theater), Tickpick told me my seat had been "upgraded" and that their policy was that sellers could provide buyers with a different ticket than the one they bought if the new ticket was considered comparable or better. Whether or not it is considered comparable or better is at their discretion. When I told them that this ticket was for a Broadway show with a massive set, flying stunts, etc. in a theater where other audience members had recommended sitting further back in order to take in the whole view and had also stated how important it was to be seated centrally to not miss parts of the action or to have the view obstructed by set pieces on the sides of the stage, they told me repeatedly that it was a better ticket because it was two rows closer. When I pointed out that the theater sold the seat the seller had provided at a much cheaper price than the seat the seller had originally listed, and offered this as objective proof that the theater considered the new seat to be worse, they didn't care. After 3 emails and a 30 minute phone call, they offered me a $20 TickPick credit. Not a refund, but a credit. And not an amount that came anywhere close to covering the difference in value between the two seats.

It looks like the seller has multiple tickets for sale. I suspect the seller is taking advantage of this TickPick policy to deceive multiple buyers and have higher profit margins. Tickpick gets a cut every time they sell. Because TickPick has no way to review sellers, there is no way to warn future buyers.

Their customer service is terrible. And it is absurd to me that their policy is that they allow a seller to give you a different ticket than the one your purchased. That alone destroys all trust for me.

Great, no issues!

Very easy to download tickets

Good game. The Padres stadium is great!

I spent almost 700$ a ticket and I wanted a hard copy of the ticket so I could cherish it. I’ve been on the phone with two separate people and was told my tickets are cheap and also I cannot have the physical copy. There was no prompt or option to obtain these hard copies. This industry is absolute shit and they are shitting on hood hard working class people with this attitude.

We enjoyed the games and where happy with the process.

Shopping on the app was great! Easy ticket delivery through the app was stress free. Loved the concert and the convenience.

As a first time using the app....it was very easy. Thank you for that! I look forward to booking my next event using your app.

Easy booking experience and got my tickets immediately for BTS concert. Smooth process. Prices were the same/similar as StubHub and Gametime.

Didn’t know this existed. So nice to pick up tickets without all the fees.

Lawn section was awful. People were fighting to see the concert.

I was apprehensive of using electronic tickets and the delivery system, but it worked out well.

Everything was smooth and as promised. I don’t buy tickets often but it seemed like a fair price. App pulled up tickets quick and was easy to get in.

Charged $550 for listing wrong seat number weeks before event. No opportunity to correct an honest mistake. Do not sell on tick pick. It was my first time and I was confused by their UI

Communication and reliability from TickPick was great

Got to see one of the best comebacks in NBA history definitely worth it

Great price. Great seats. Easy transfer of tickets. Will definitely use again

The seats were excellent right behind home plate. Would have been a lot better experience if the Tigers could score some runs. Great time at the ballpark as always!