We had a fantastic experience working with Sam. Sam made the refinancing process clear and straightforward, kept us informed at every stage, and worked hard to achieve the best outcome for us. T... See more
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Reply from Tiimely Home
We truly cannot recommend Veronica highly enough. After working with two previous brokers from other companies who left us feeling confused and stuck, finding Veronica was a stroke of luck- a Google search that had Tiimely pop up and the rest was history! From our very first meeting, she made us feel comfortable and like everything was possible. She continued to back that up every step of the way.
Veronica is everything you’d hope for in a mortgage broker: professional, knowledgeable, efficient—AND what sets her apart is how deeply she cares. She took the time to truly understand our situation and goals, and nothing was ever too hard or too much trouble. She was endlessly kind, reassuring, and always just a phone call or email away—often replying quicker than we ever expected!
Her expertise is second to none, and communication was fast and clear. Veronica made what could have been a stressful experience feel smooth, achievable, and even exciting. We are about to settle on out first property, and we know without a doubt that we wouldn’t be here without her.
If you're looking for someone who will go above and beyond, who will genuinely have your back, and who knows this industry literally inside and out—Veronica is the one. We are so grateful to have found her.

Reply from Tiimely Home
Experience was fast and efficient and all staff involved were very helpful

Reply from Tiimely Home
My financial situation is a little unusual but even so Sam Kapoor was able to see it all the way over the line. When I have tried before I have been knocked back, but Sam was able to finally secure the refinance, which I appreciate!

Reply from Tiimely Home
Sam is amazing. Very quick, transparent and helpful. Recommended 😃

Reply from Tiimely Home
Nathan our credit assessor was extremely helpful throughout the process. The entire process was transparent and straightforward.

Reply from Tiimely Home
I use to be able to access my Tiimely account through Adelaide Banks app which worked fine. Then they stopped that. Accessing my Tiimely account via their website is a nightmare. So much so that I’m going to move banks now as it’s not worth the headache. 🤕

Reply from Tiimely Home
Massive thanks for the lightning-fast response and approval - I barely blinked, and it was done! Honestly, dealing with Timely (formerly Tic Toc) feels less like applying for a home loan and more like ordering a pizza: quick, smooth, and incredibly satisfying. (Although, let’s be real, no pizza has ever gotten me a house!)
This is my second time around with Timely - the first time, 3 years ago, I gave 5/5 stars everywhere I could. Now I’m searching for loopholes in the internet to give them 6/5. If there’s a secret star rating society, count me in.
Jokes aside, it’s been an absolutely amazing customer experience again. Friendly, fast, and fuss-free – what more can you ask for when it comes to home loans?
Thanks again – you folks make adulting a little less scary!

Reply from Tiimely Home
Team at tiimely listened to me and cleared all my questions. But look out their Fixed rates are higher than their Variable rates and there is no LMI Refunds

Reply from Tiimely Home
Great service. We had a time critical application and everything went smoothly. Sumaiya was very helpful, and answered all of my questions (a lot) very quickly.

Reply from Tiimely Home
Tiimely were quick to action our loan, answer our questions, and were flexible with communication and timing. Despite having a complicated loan setup, our credit assessor Kristina supported us along every step of the way. This was a smooth experience 5/5

Reply from Tiimely Home
Kristina was fantastic to work with. We collaborated over several weeks and she endeavoured to answer all my questions on a timely manner.

Reply from Tiimely Home
The whole process was pain-free and simple. The service was friendly, professional, communication exceptional and super fast! I highly recommend Tiimely!

Reply from Tiimely Home
Tiimely is very easy to do business with.
Lalawaash was my credit Assessor. She was great! Very happy with Tiimely.

Reply from Tiimely Home
Speedy pre approval and full approvals. Applied for pre-approval while house hunting which was quite fast after applying. Once I found a property I liked the full approvals process was fairly quick and easy.
Make sure to also read the contract just in case you get any surprises as they are a broker.

Reply from Tiimely Home
The staffs, Magdalena and Sumayiah, were superb given I had to sort out the loan within 2 weeks timeframe to meet Settlement date. They maintained close communication all the while and were quick to response that really helped to the anxiety away. Application and document submission were easy to navigate as they walk me through the process all along. It a great experience. Thank you.

Reply from Tiimely Home
I’m grateful to Timely Home for their incredible service, especially Nadine L, who went above and beyond to help us.

Reply from Tiimely Home
Did everything well. No complaints. I had Magdalena Szal and it was great.

Reply from Tiimely Home
I’m beyond grateful to Timely Home for their incredible service, especially Jordan and Resham, who went above and beyond to help us. As a first-time refinancer, I was amazed at how smooth and fast the process was – I had my refinance settled within two weeks after submitting my application. The service was top-notch, and I locked in an amazing low rate. I’m beyond thrilled to be a Timely customer, a HUGE thanks to the whole team!

Reply from Tiimely Home
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