TilesDirect™ Reviews 

Ordering was effortless, custom service responds quickly, tiles arrived in great packaging, stacked correctly so there was no damage. Tile selection excellent. They are an amazing company to work with.

They were very responsive with questions I had and kept me updated about my order

Exceptional customer service - always available, knowledgable, and helpful. Pricing and quality of products is the best.

Did not have my tiles but made me think so for a week before canceling my order.

Excellent customer service.

Excellent Communications, and are making good on the broken tiles. Satisfied customer!

I had been searching high and low for a porcelain basket weave. I love the look but, since it’s for a shower floor, I didn’t want natural stone. Ordering was simple, and the product shipped and was delivered quickly. I even received a credit because my order was able to be shipped by FedEx ground. They didn’t have to do that. From my experience, this is a great company with which to do business.

They not only had the tile that we were searching for, their response time was quick and helpful. To add the icing on the cake, they found a better shipping route that reduced our price and without prompt, communicated that we would be receiving a refund for a significant amount of shipping and why/how they were able to execute it.

Had the tile i needed. Came fast and packed very very well. Will use again if needed.

Ordered and received in a timely manner. The product was just as described.

Did a lot of shopping around and TilesDirect had the best prices for tile I was looking for. In addition to excellent communication from purchase time, keeping me apprised on inventory/stock items to setting up delivery, I'm giving them 5 stars! Highly recommend.

A perfect company to do business with, thank you! Great selection and price, fast and reasonable shipping, help the whole way. A perfect experience.

becca made the buying experience like a fullservice providor with advice and follow up😀

Great customer service! Sandy was friendly and was able to get answers to my questions quickly.

Great company….. they have lots of options and ship quick. I would definitely recommend them if you are looking for tile.

I received great customer service from my initial questions until our oder arrived. I was able to call and get a helpful person (Keith) on the line quickly and everything arrived as promised. I would definitely order from Tiles Direct again. Additionally their price was much better than all other vendors.

You guys sent the wrong tile..I ordered geo deco and you sent the opposite

Very happy with the quality, communication, and response time