This company helped me alot when I purchased a product on Tori. Saler on Tori was a scam and the saler wrote incorrect fake information on an advertisement and tricked me. I received a product in terr... See more
Company replied
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See what reviewers are saying
I bought Tillit insurance for headphones purchased from another consumer. When the headphones arrived, they didn’t work, so Tillit reimbursed the cost of the product as agreed in the terms and condi... See more
Company replied
I’m happy with the outcome, could not have asked for more.
Company replied
decided to pay for this insurance when buying a portable AC second hand on Blocket. The AC came packed in a poor manner and didn't work. I requested refund from the insurance, sending screenshots of t... See more
Company replied
4.4
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a quick refund
Got a quick refund due to seller sending wrong part. No complaints. Great service.
November 12, 2026
Unprompted review
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At first it was slow communication but…
At first it was slow communication but then it went well and I get the help. Thank you guys.
October 27, 2026
Unprompted review
Refund
I would like to express my appreciation for the way my insurance claim was handled. Although the headphones I purchased turned out to be counterfeit, the insurance company handled the matter professionally and reimbursed me for my loss.
I am very satisfied with the service I received. Thank you for your understanding, fair assessment, and efficient handling of my claim. It is reassuring to have an insurance company that supports its customers when unexpected problems arise.
October 14, 2026
Unprompted review
Reply from Tillit
Hi!
Thank you for your kind words! We're glad we could help and that you had a positive experience with our service. We really appreciate you taking the time to share your feedback! 😊
I’m happy with the outcome
I’m happy with the outcome, could not have asked for more.
September 18, 2026
Unprompted review
Reply from Tillit
Hi Ronny! Thank you for your kind feedback! We’re happy to hear you’re satisfied with the outcome. 😊
Good work
Based on my experience, they were reliable in communication and delivering their promises. I would work with them again.
September 3, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for your kind words and for taking the time to share your experience. We really appreciate it! ☺️
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Quick, easy and serious insurance
My package was damaged in the post, and I got a complete refund. My claim was handled quickly, and the representative was kind and knowledgeable.
August 31, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for your kind feedback! We’re glad we could help and that you had a positive experience with our claims team. 😊
Very fast respons and great costumer…
Very fast respons and great costumer service
Recommended
August 13, 2026
Unprompted review
Reply from Tillit
Hi Mikael! Thank you for your kind words and recommendation! We really appreciate it. 😊
decided to pay for this insurance when buying a second hand AC
decided to pay for this insurance when buying a portable AC second hand on Blocket. The AC came packed in a poor manner and didn't work. I requested refund from the insurance, sending screenshots of the conversation with the seller where I described the issue in detail and within 24h I had a positive response that the claim was accepted and I would be refunded in full.
July 21, 2026
Unprompted review
Reply from Tillit
Hi Annica! Thank you for sharing your experience! We’re glad we could help and that your claim was handled quickly and smoothly. 😊
Reply from Tillit
Hi! Thank you for your feedback! We really appreciate it. 😊
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Great, expedite service
Case was resolved both quickly, efficiently and pleasant. This was all in all a surprisingly nice experience. Recommended!
June 4, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for your lovely feedback and recommendation! We’re so glad to hear you had a positive experience with us. 😊
Great service - reasonable and easy.
Bought a used autopilot for my boat which unfortunately didnt work on arrival. Contacted seller as required with no solution and then reported to Tillit insurance. They approved within 48 hours and compensated the list purchase - Great!
May 29, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for sharing your experience! We’re glad we could help resolve the issue quickly and that you’re happy with the outcome. 😊
Reply from Tillit
Hi William! Thank you for your kind feedback! We’re glad you had a good experience with us. 😊
The feedback was quick
The feedback was quick, the problem was solved without too much talking back and forth so I am very happy and recommend this service.
April 10, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for your lovely feedback and recommendation! We’re happy to hear that everything was resolved quickly and smoothly. 😊
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This company helped me alot when I…
This company helped me alot when I purchased a product on Tori. Saler on Tori was a scam and the saler wrote incorrect fake information on an advertisement and tricked me. I received a product in terrible condition. This is why I had to use this company ! They offered me a refund and I am relieved and satisfied with their decision ! This company is very understanding and does quick actions ! :)
March 16, 2026
Unprompted review
Reply from Tillit
Hi! Thank you for your lovely feedback! We’re glad we could help and that you’re happy with the outcome. 😊
I belive the issue has been handled…
I belive the issue has been handled correctly by Tillit
March 2, 2026
Unprompted review
Reply from Tillit
Hi Ronny! Thank you for your feedback! We’re glad to hear that you’re satisfied with how the case was handled. 😊
Very reliable and stand on their promise
They are very reliable and stand on their promise. They followed up on the case immediately. With proper documentation they are paying me a refund for the defective Yamaha RX-1030 bought on a marketplace. Initially, I was a bit sceptical.
January 29, 2026
Unprompted review
Professional and fast response
Professional and fast response. Refunded in the same day that close the case.
November 24, 2025
Unprompted review
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Jeg er veldig fornøyd med servicen fra Tillit.
’m very satisfied with the service from Tillit.
After reporting a problem with a locked device I purchased, they handled my case quickly and professionally.
I received a full refund, including shipping costs, and the communication was clear and respectful throughout the process.
Thank you for your support — highly recommended!
November 20, 2025
Unprompted review
great service
great service .
The 2.6eu that I paid for insurance was worth it and they were friendly and acted fast.
Thank you !
October 26, 2025
Unprompted review
Reply from Tillit
Hi Barazi!
Thank you for taking the time to leave a review! 😊 We’re happy to hear you felt well supported by our friendly team and that the insurance met your needs.
Resolved issue fast
Resolved issue fast, good support on e-mail. I can absolutely recommend this insurance.
October 13, 2025
Unprompted review
Reply from Tillit
Hi Tor Even!
Thank you so much for your kind words — we’re really glad to hear that your issue was resolved quickly and that you were happy with our support. We truly appreciate your recommendation!
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