Tilt Reviews 209

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the team for being helpful, friendly, and quick to resolve issues. The app itself is consistently described as well-designed, easy to use, and constantly updated, offering a smooth and enjoyable user experience. Many people appreciate the community and professional sellers, finding great deals and quality items. However, some customers also noted issues with product authenticity, receiving items that were fake or not as described, such as wrong sizes or different products entirely. A few other people also felt that customer service was slow to respond or unhelpful when problems arose, particularly regarding seller disputes or missing items.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support team... See more

Application

Reviewers mention positive feedback about the app, with many finding it great and easy to use for finding... See more

Product

Clients share ambiguous opinions on product quality and authenticity. Many customers praise the availability... See more

User experience

Customers generally report positive experiences with the user experience, often describing the app as great,... See more

Staff

Consumers find staff to be positive, with many reviewers praising the helpfulness and friendliness of sellers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bluecoded has made my experience Great Customer service wasn't so great they said that they couldn't find a problem when clearly there is and still is when items are purchased you automatically get... See more

Rated 4 out of 5 stars

Overall nice concept and kind team. The app works properly and looks really nice. The only problem I have is with the seller but that’s not due to tilt. Maybe the function for cancelling your ord... See more

Rated 5 out of 5 stars

Im from italy and the customer service its good, i had a problem with a parcel that couldn't be shipped because there was no aviable shipping methods even if i could pay, (hundreds of chilometers of... See more

Rated 5 out of 5 stars

Customer services , dealt with my complaint very quik , im happy that there is good customer service, very happy with my result as have been fully refunded, just got to wait 5- 10 days for payment to... See more


Company details

  1. e-Commerce Service

Written by the company

Making commerce alive.


Contact info

4.0

Great

TrustScore 4 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great customer service

Great customer service. I had a couple of issues with orders I recieved so I got in touch with tilts customer service team and they rectified the issues promptly, thanks tilt.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

When I came across a problem with one…

When I came across a problem with one of my orders I contacted tilt and they quickly responded to my concerns it was settled very quickly within 24 hours. I’m disabled and I love this app and my days are filled. I would definitely recommend them many thanks

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Choose the sellers you buy from wisely

I've had (mostly) a good experience on TILT but one thing I cant fault is their customer service. I've had to raise a few different issues recently and the customer service was prompt, thorough and they did their best to resolve and issues the same day.
If you're looking to buy pokemon cards I recommend seller PokeKing. I would recommend you avoid streamers that sell gave slots to win pokemon prizes - unless you're willing to receive something way under the value of what you pay (not forgetting theres added buyers protection fees/postage costs). Some sellers and fellow buyers have questionable morals. This may be obvious but it is easy to get caught up and carried away with the excitement in these high energy streams and end up gambling more than you set out to do. Remember the streamers arent doing it just for fun and there will only ever be one winner when it comes to gambling. You're best off sticking to streams where you know what you're getting. Sadly due to the value of some cards going through the roof, the pokemon craze has made people forget who they are - a lot of these streams are filled with money hungry sharks willing to bite off the hand that feeds them. There are some good and honest sellers and streamers still. Just take your time to decide where to spend your money and dont allow yourself to get caught up in the hype.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Tilt is an amazing app…

Tilt is an amazing app with some really trustworthy sellers! Streamers like pokewilo, monster_tcg, pokenpop, thecardyboys, slabstreetcards, poketcg... Just to name a few!

May 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Very easy to use platform and the…

Very easy to use platform and the customer service is great, I had an order not delivered through no fault of the seller it was the delivery service EVRI (surprise surprise) who failed to deliver my order, after contacting tilt support they sent me a refund.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am a seller on tilt

I am a seller on tilt, the team is absolutely amazing, deal with any questions big or little and resolve issue if any do happen to arise. They do great incentives for both buyers and sellers, often giving away cash vouchers to go towards your next purchases for referrals and random giveaways from streamers.

Overall it’s a great experience, no hassle, no drama, great community, great TILT team.

Many thank - BAIBARGAIN

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Bluecoded has made my experience Great

Bluecoded has made my experience Great
Customer service wasn't so great they said that they couldn't find a problem when clearly there is and still is when items are purchased you automatically get put in to the buyers giveaways my name never does also the system doesn't always recognise sizes of items and puts the wrong thing

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

The sellers are helpful and friendly

The sellers are helpful and friendly, The app is easy to use and delivery time is generally within a week of purchasing.

I have bagged some great deals over the last few months and appreciate saving money which helps me buy things for my children and family.

I have recommended this app to atleast 50 or more different people since I started using it and saving so much money.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a really big fan of tilt as I love…

I’m a really big fan of tilt as I love collecting Pokemon cards. Tilt always looks after you if you don’t get your order. Always refund you your money. They also giving good offers to local customers. I’ve spent a lot of money on the app as I love it.

May 22, 2026
Unprompted review
Rated 2 out of 5 stars

I think tilt still has a lot of work…

I think tilt still has a lot of work ahead of them. Still lots of glitches to iron out and they need to create a bullion location as it’s currently under menswear which is just stupid. If they are to compete with the likes of whatnot then they need to step up their game

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

First time ever streaming I choose Tilt !

I started live streaming on tilt for the first time few weeks ago I’m new to streaming all together never done it before The support is amazing from simple questions.. to sorting out the canceled auction orders so we done end up out of pocket ! Couldn’t be more grateful it’s great community other sellers tent to support each other I look forward to see where this journey will take me !

April 30, 2026
Unprompted review

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