Found as a replacement following reduction in stock from my regular shop. So glad I found Time2Vape - great liquids (I only have 3mg) flavours I just love - I order online and order £30 with free deli... See more
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Whilst Usually welcoming staff in other stores, the staff in central cambridge store were rude and dismissive when I requested that I add my purchase loyalty points. They pretended they didnt know how... See more
I have been into Saffron Walden Branch and Bishop’s Stortford Branch. Absolutely useless. Vape fluid own brand at best sweet leaves horrible taste at worst little taste. Both high streets have great V... See more
I'm a regular customer in the Downham Market and Ely stores. When the stores have been shut due to the lockdowns the service I have received from ordering online has been brilliant. My latest order ar... See more
Company details
Information provided by various external sources
Time2vape is a leading supplier of Electronic Cigarettes and E-Liquid. With retail locations accross the UK you can also find your favourite Time2vape products online with free delivery.
Contact info
Northfield Road, CB7 5UE, Soham, United Kingdom
- www.time2vape.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic online ordering of quality liquids
Found as a replacement following reduction in stock from my regular shop. So glad I found Time2Vape - great liquids (I only have 3mg) flavours I just love - I order online and order £30 with free delivery and it’s surprisingly quick only a couple of days - keep up the great choice of quality liquids and fantastic service! Top Team at Time2Vape, Braintree
Items missing and no response
Having placed an order the delivery service was prompt, But with 4 items missing, Having contacted them over 2 days with still no response or if a refund would be implemented or the remaining items delivered
Customer service no of the greatest standard very unhelpful
Awful bcustomer service
Awful customer service, completely ignored on Friday 3rd October, sales assistant on his phone and just ignored me then seemed aggravated when I was asking about the vapes, I ended up walking out.

Reply from Time2vape
Very friendly and helpful staff in the…
Very friendly and helpful staff in the Ely store, 100 % recommend
Amazing customer service! Thankyou Merlin!
Today I went in Time2Vape kings Lynn and can honestly say I haven’t experienced customer service like that in a very long time! I am so so sooo happy with my purchase, the knowledge, and experience! Merlin really is a massive credit to the store! Thankyou so very much! Will be returning very soon!
Horrible experience, expired products
Would do less than a 1 star if I could.all of their vape juices are expired as of last year their knowledge is very minimal I recommend using pomona st dairy vape shop they have lots of good priced stock cheaper than time to vape and they are all within the expiration date
Bought a cue 2.0 last year
Bought a cue 2.0 last year. got told stock coils/ pods.... now they never have it in, so have to get another kit. annoying
Used to be my fav till I went online…
Used to be my fav till I went online got a decent vape and got sent a lost Mary ….they didn’t respond for days and when they did they told me it was being dispatched that day and it’s now been over a week
always helpful staff
always helpful staff in huntingdon, generally have stock of everything that i need.
Haverhill shop is always helpful
Staff are always polite and willing to help with any question. Would recommend to anyone.
Just came into the sudbury store
Just came into the sudbury store and all I can say is wow! The guys behind the counter have amazing knowledge and their service was impeccable! I spent 30min badgering them with questions and left with a new device (the oxva pro 2 if anyone wants to know) and a selection of vape liquids! I will be returning in the future!
Amazing customer service in haverhill…
Amazing customer service in haverhill such lovely people really well done
In relation to my visit
In relation to my visit, I wasn’t the best of pleased with the service in regards to the speed of my experience in the sense of only one person working at a time, which following most store policies this goes against everything in regards to safety in the work place.
Cheap and nasty
I have been into Saffron Walden Branch and Bishop’s Stortford Branch. Absolutely useless. Vape fluid own brand at best sweet leaves horrible taste at worst little taste. Both high streets have great Vape Shops with knowledgeable staff unlike untrained staff at Time 2 Vape I will never use Time 2 Vape again. Very poor products nasty rude staff untrained, scruffy, shops messy and poor products. Prices expensive for second rate products.
Poor English . rudeness
Overall it is nice shop and friendly..experienced staff. Only one person. Who always looks not tidy . smells bad. Very poor English. For him is difficult to understand and find what customer asking for... As well offered to me choose and pick vape liquids. 😳🤣I was confused. And said. What he is the seller . But I'm only a customer. He was rude with me. I think .some people can't to work with customers.
Great service at the Soham shop
I have received the wrong filter yet…
I have received the wrong filter yet again, not only that, I have e mail last week and I have had no reply…..
Can you advise what is happening?
Visiting Norwich Store- 5⭐️ service
Visited today for the second time
First time I was looking for a refillable device to move myself away from disposable vapes, after explaining my needs and budget they recommended the Vaporesso Xros Pro, The cashier happily showed me a few tips and tricks with the vape, filled the pod for me and sent me away with a ready-to-use kit, i have now been using this for a couple of months and getting on great with it. 11/10 service.
Today I went in to get some more vaporesso pods as well as with an interest in getting my hands on a larger kit to be able to have one at home and one at work- as well as wanting to look into moving to a coil replacement option with a larger tank. after explaining there were no budget constraints etc, Tom G guided me towards the Geekvape Aegis Legend III kit, showed me the inside and out of how to use it, as well as allowing me to hold the device to see if it was what I wanted- after lots of great information and an easy transaction I left with the Vape Kit, the two batteries required, a battery charger, spare coils and some top up vape juice all for a very reasonable price. Excellent Staff, excellent selection and always a smiling face to meet you as you walk in the door. I travel from fakenham to norwich to use Time2Vape and couldn’t be happier, well worth the trip.
Cheers guys!! ⭐️⭐️⭐️⭐️⭐️
Rob has the worst customer service you…
Rob has the worst customer service you can imagine. Avoid if you can! 'We don't care about consumer legislation.' (His own words, before raising voice and swearing about no returns policy. Unbelievable.
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