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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were let down by their experience overall. Consumers explained that after paying a small amount for a file edit, they were unexpectedly enrolled in a recurring monthly membership plan. Many people mentioned that these unexpected charges kept appearing on their accounts automatically, while corporate support agents completely ignored requests for assistance. However, some reviewers were happy with their outcome because their financial institutions swiftly stepped in to cancel the transaction and returned their money fully. These individuals pointed out that acting quickly with proper screenshots and documentation helped them resolve the billing dispute successfully.

What people talk about most

Payment

People report negative experiences with payment, expressing deep frustration after discovering unexpected... See more

Subscription

Users describe negative interactions with subscription terms, explaining that small initial trial fees... See more

Price

Customers expressed deep disappointment with unexpected costs, reporting that a small initial fee of ten... See more

Refund

Customers consistently note ambiguous experiences with refund requests, as some people managed to get their... See more

Website

Reviewers mention negative feedback about website usage, expressing strong frustration regarding hidden... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Se sont des voyous, hébergés de surcroit par PayPal qui cautionne ce genre d'escroquerie! Le 17/11/25 j'essaye une appli IA TinyFORM pour 0.1€ via PayPal, et le lendemain je suis débité de 49.9€ s... See more

Rated 1 out of 5 stars

They charge you 0,10€ on the initial day for connecting a couple of PDF-documents. The day after they will charge you with 49,90€ for an obscure subscription. If you have paid by PayPal, you have a re... See more

Rated 1 out of 5 stars

Unfortunately I discovered about all the terrible experiences only after I had been scammed. My experience is the same as everybody else. I paid 0.10€ to have a PDF compressed (the result was terrible... See more

Rated 1 out of 5 stars

I can only define this as a scam. I immediately canceled the 7 day trial. For two months I was charged $49.95 via PayPal and had to file a dispute. GenPhoto will show on PayPal as "Tiny Form". They of... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

191 reviews

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No history of asking for reviews

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1.1

All reviews

(191)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

Hidden subscription – charged €49.90 every month without realizing it

I used this website only once to merge PDFs for school. I paid just €0.10 for that single use and had absolutely no idea that I was supposedly signing up for a monthly subscription.

Months later, I discovered that I had been charged €49.90 every month without noticing. By then, I had already lost hundreds of euros.

After researching online, I found many other customers describing the exact same experience. That is extremely concerning. A subscription this expensive should never be hidden or presented in a way that customers can easily miss.

I have now cancelled the subscription and requested a full refund. I sincerely hope the company resolves this situation, but based on my experience, I cannot recommend this service to anyone.

Be very careful before using this website.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

I was charged €0.10 for a one-off…

I was charged €0.10 for a one-off "trial" and unknowingly enrolled in a recurring subscription. Between December 2025 and July 2026, TinyFrom Technology Limited charged my PayPal account a total of €399.20 across 8 separate transactions, ranging from €49.90 to €99.80/month, none of which I authorised or was clearly informed about at signup. I never received a service worth this amount, and there was no clear, visible disclosure that a "0.10" trial would convert into ongoing billing.
Reading other reviews here, this is not an isolated incident, many people report the exact same pattern, including TinyFrom's support contact resolving to genphoto.net rather than any TinyFrom-branded address. I'm pursuing this through PayPal's dispute process and would encourage anyone hit by the same charges to do the same and leave a review, since patterns of complaints are what actually trigger action from payment providers and regulators.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Scam! Be warned. Do not trust this.

I paid a one time fee of 10 cents to combine some pdf files. I was subsequently charged 49,90 € for a subscription i NEVER agreed to. When i tried to talk to contact them they stalled and wanted me to give them screenshots of my paypal transactions - knowing the risks i immediately contacted paypal and thankfully got my money back. This is an illegal scam, trying to rob people of their money. Avoid at all costs.

April 2, 2026
Unprompted review
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Rated 1 out of 5 stars

a fraud website

It a fraud website. I have no recollection of using it. I discovered they charged me a 100£ bill for a subscription. I haven’t authorised that transaction whatsoever and unfortunately I discovered it after a month

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Hidden costs and stealing via claim of a subcription

i used their service to remove watermarks from a digital image.
i was initially charged £0.10 and the following day i was hit with a £49.90 charge.
i took the hit, thinking they got me- it was a service i agreed to and i moved on. the following month they took another £49.90 from my account?!
nowhere did it state pricing or a subscription on the webpage- these people are crooks and they need stopped.
I contacted them to ask for a refund and they wanted me to send them proof of purchase and details and they offered me 50% back for something i never even agreed to or used again. this is fraud.
after i wrote an email requesting the full refund they have since ignored me. i have involved paypal.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

As others have experienced

As others have experienced, I used the advertised $.10 offer to resize a photo, paying against my debit card via PayPal. Without my knowledge my debit card was hit with a $49.00 monthly charge. Once I realized the scam I stopped the debit payments and notified Tinyfrom of my displeasure.
Tinyfrom was able to access and charge my CREDIT CARD on file with PayPal for a $99.80 charge! I never approved that and only PayPal had that card #, which they apparently readily gave to Tinyfrom. I do not understand the relationship between Tinyfrom and PayPal, but the customer support email for Tinyfrom appears to be PayPal at the genphoto.net address.

February 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Its a trap!

Its a trap! They offer 10 ct services and without making it clearly visible to the user, that you'll sign up for a pro subscription costing 49.90€ per month.
I am in a paypal dispute now to claim back the money.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

UTTER SCAM

UTTER SCAM - They set up a subscription without me knowing and took money out of my account for a few months - i never set up the subscription - i am so angry about this - I need to report them everywhere I can!!

I think we all need to together bring these people down as what they are doing is just not right. I will be taking this as far as i can...

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam and PayPal is making it…

Total scam and PayPal is making it worse.
I sized down a pdf using their onepdf thing online. Was supposedly free but they charged me 10cents. Next day I was suddenly signed up for a recurring payment for a pro trial plan (whatever that is supposed to be). I only noticed a month later but I filed a claim for fraud with PayPal which was denied. Twice. Since they payment was done using my bank account and not my balance, I was able to charge the money back via my banking app. I have since then canceled the recurring payment on PayPal and have frozen the entire account, planning to leave PayPal altogether. I thought the problem was over. What happened instead was is that PayPal is now threatening me with a lawyer. Because they refunded the money I charged back to tinyfrom, took it from my balance, which was zero, putting it in the negative and now want to be reimbursed by me. Stay away from anything to do with this company.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Charged PayPal without authorization

I can only define this as a scam. I immediately canceled the 7 day trial. For two months I was charged $49.95 via PayPal and had to file a dispute. GenPhoto will show on PayPal as "Tiny Form". They offered to refund half but I maintained my dispute with PayPal. Just another company that has an inferior product but a superior ability to fraudulently take money from the consumer.

January 22, 2026
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam. They charge €0.50 for PDFs, but then you are signed up for a monthly subscription that costs €49.50. Do not use this service.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM

Be very aware of this company it’s an absolute scam. I agreed to their 10 cent trial and without my knowledge they created a subscription and charged me the next day $69.00 to which they refuse to refund me. I will be reporting them to the ombudsman as all other avenues have been exhausted. Very disappointing

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Paid for an electronic photo.
Automatically sign me up for a subscription that I did not want and charged me $50 a month.

September 30, 2025
Unprompted review

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