Todd Doors Reviews 3,124

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,179 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the high quality of the products, finding the doors to be sturdy, well-made, and aesthetically pleasing, often exceeding their expectations. The staff receives frequent praise for being friendly, helpful, and knowledgeable, providing excellent service and guidance throughout the selection and purchasing process. Many people also highlight the efficient delivery service, noting that items arrive on time and are handled with care by polite drivers. However, some people experienced issues with delivery times, reporting delays or unexpected cancellations, and a few mentioned problems with customer service responsiveness or incorrect information. There were also occasional concerns about product quality control, with some customers receiving items with minor damage or manufacturing defects, and a few noted that certain accessories were not suitable for their intended use.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the doors as solid,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising on-time arrivals and the... See more

Quality

People report positive experiences with quality, often describing products as excellent, sturdy, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and efficient staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great door extremely sturdy and better than expected. Customer services amazing and always someone answers quickly. Amazing price for the quality of the door. The door was lifted onto my car roof bars... See more

Company replied

Rated 5 out of 5 stars

Liked the look at the doors in Lymington who advised that Reading was our closest showroom, we live in Swindon. Tilly gave us all the details we needed and gave us a quote, we confirmed our dimensio... See more

Company replied

Rated 5 out of 5 stars

We popped into the Lymington office in early January 26 with a vague idea of changing our internal doors. There's a great extensive display of quality product in the showroom. The staff are friend... See more

Company replied

Rated 5 out of 5 stars

As someone who knows nothing about door handles apart from how to use them I visited the showroom to find a quality bathroom door handle that was better than the cheap broken well known DIY store one... See more

Company replied


Company details

  1. Door Supplier
  2. Door Manufacturer
  3. Door Shop
  4. Door Warehouse
  5. Home Improvement Store
  6. Interior Door

About Todd Doors

Written by the company

Todd Doors are renowned for their exceptional quality and service.

Welcome to Todd Doors. We design and deliver beautiful doors. That’s what we do. That’s all we do. That’s partly (we like to think) why we do it better than anyone else. That’s why we’ve got the biggest door showrooms in the UK. That’s why we’ve more than 450 internal and external designs and 45,000+ doors in stock. And that’s why we’ve a friendly team of Door Experts to help you decide which one of them is right for you. Because at Todd Doors, we think doors can be more...


Todd Doors TV Ad


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Doors have transformed our space!

We are so pleased with our contemporary oak doors - they have transformed downstairs which looks so much more up to date now!
Delivery was quick - within a week.

May 17, 2026
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy with how your new oak doors have transformed your home!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Good looking doors

Good looking doors, well built and delivered as expected. I will definitely recommend them.

July 15, 2025
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy with our good looking door. Thank you for the recommendation!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Mark was fantastic

Mark was fantastic

May 20, 2026
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Reply from Todd Doors

Thank you for your kind review, we'll be sure to let Mark know of your kind words!

Rated 5 out of 5 stars

Great customer service overall.

Great customer service. The door was delivered by a very friendly driver, all very well packaged. The door itself seems to be of great quality and the fittings are perfect.

May 19, 2026
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Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with our great customer service and the quality of our products!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

great experience frrom the moment i…

great experience frrom the moment i place an order to the delivery. Bravo

May 28, 2026
Unprompted review
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Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with your great experience from start to finish!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with, the doors were all fantastic quality, packaging was excellent. Great price for all the doors. Will definitely use this company again

February 23, 2026
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy the service you received and our fantastic quality products! We look forward to welcoming you back for all your future door needs!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 4 out of 5 stars

Good price

Good price, good quality would have given five stars if the courier delivering the ironmongery hadn't chucked the handles in the hedge and made out I had signed for them.

May 17, 2026
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Reply from Todd Doors

Thank you for taking the time to leave us a review, we're pleased you're happy with the quality and price of your new ironmongery. We'll be sure to take your feedback on board about the courier.

Rated 5 out of 5 stars

I visited Tood Doors in Farnham and…

I visited Tood Doors in Farnham and bought several internal doors from their website. I have to say, the quality of the doors—and the handles I purchased—is excellent, far better than some of the more expensive brands we previously ordered online, which were really disappointing. I’ll definitely be going back for more as we continue our project this summer. The staff were friendly and very helpful!

April 28, 2026
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy with the quality of our products and the friendly service you received.
We look forward to welcoming you back as your project continues in the summer!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 4 out of 5 stars

original door was rejected as packing…

original door was rejected as packing had been damaged, poor type of delivery use on a bouncy downward slope.
the second door was in a diffetent class, driver Keron, was very helpful.
it all end smoothly.

May 15, 2026
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Reply from Todd Doors

Thank you for taking the time to leave us a review, we're pleased everything went smoothly with your second delivery. We'll be sure to let Keron know of your kind words.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, product and delivery. Highly recommended

May 14, 2026
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy with our products and excellent customer service!

Thank you for the recommendation!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 1 out of 5 stars

Avoid this company

Avoid this company. Poor customer service throughout and delivery of doors were 3 weeks late.

May 21, 2026
Unprompted review
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Reply from Todd Doors

Thank you for your feedback.
I am sorry that your door was delayed on several occasions and I completely understand your frustration with the service that you received.

Rated 5 out of 5 stars

Great quality products at affordable…

Great quality products at affordable prices

December 18, 2025
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Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with our great quality products and affordable prices!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Brilliant service perfect doors!

Brilliant service perfect doors!

April 15, 2026
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Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with your perfect new doors and the brilliant service!

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 4 out of 5 stars

John was great in helping and advice.

John was great in helping and advice.
Delivery was when it was said, which is rare, would have been 5 but felt really bad for the single Delivery drivers carrying such heavy doors on his own. We did help of coarse.

May 7, 2026
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Reply from Todd Doors

Thank you for your review, we're pleased you're happy with the service you received especially from John. We'll be sure to let him know of your kind words.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Nice doors wrapped well delivered in…

Nice doors wrapped well delivered in perfect condition

May 7, 2026
Todd Doors logo

Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with your new doors and they arrived in perfect condition.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Todd doors offer great customer…

Todd doors offer great customer service, on the phone as well as online. I am revovating my house and usually order their primed 'Islington' doors which reflect the period of my Edwardian semi. Always good quality, and plenty of information is available regarding margins for trimming/fitting etc.

February 12, 2026
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Reply from Todd Doors

Thank you for your wonderful review, we're pleased you're happy with the service you received and your new Islington doors.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

1981 x 610 grained 4 panel fire door

Easy to navigate site, quick payment, excellent communication/delivery + well packaged.

May 7, 2026
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Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with our easy to navigate website and excellent communication.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 5 out of 5 stars

Solid oak doors already glazed at…

Solid oak doors already glazed at exceptional prices, will use them again

March 31, 2026
Todd Doors logo

Reply from Todd Doors

Thank you for your kind review, we're pleased you're happy with your new solid Oak glazed doors! We look forward to welcoming you back in the future for all your door needs.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

Rated 4 out of 5 stars

Lovely doors

Firstly, the doors we received are excellent quality — solid, beautiful, and very well made. They were also carefully wrapped for shipping and arrived in perfect condition.

There was a slight hiccup with communication regarding a change to the expected restocking date, and my initial experience with customer service wasn’t that great. However, someone else then got in touch and sorted everything out with great efficiency, which I really appreciated.

Overall, we’re very pleased with the doors and would happily order again.

April 24, 2026
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Reply from Todd Doors

Thank you for your review, we're pleased you're happy with your new excellent quality solid doors and everything was sorted out for you.

Please do share any photos of your new doors or door furniture. We'd love to see them! https://www.todd-doors.co.uk/share

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