Tomilow sent a cheap printed dress that…
Tomilow sent a cheap printed dress that is very/extremely different from what I ordered. Tomilow will not respond to emails about returns and refunds. NEvER shop with this merchant.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tomilow sent a cheap printed dress that is very/extremely different from what I ordered. Tomilow will not respond to emails about returns and refunds. NEvER shop with this merchant.
UPDATE: After reaching out to Tomilow for a refund & return options, I was left with keeping that crap & getting a 15% refund. It's shameful, dishonorable & disgusting that this "company" is doing business in such a way.
Giving 1 star because I couldn't give anything lower.
The images of 2 shirts I ordered off this website are completely opposite of what I received. MISLEADING and FALSE ADVERTISING.
The actual shirts I received are cheaply printed material and cheaply made.
Cheap polyester dresses instead of nice denim dresses!!! I can send retour, but they want me to pay 40,99€ shipping costs!!! Thats fraud!
I think thats their selling concept!
Never ever buy their!!!
If I could give a zero I would. Do not order any clothes from this company, they sent me an unfinished dress that didn't even resemble the one I ordered. If I wanted to wear the dress, which I didn't, I would have had to sew on button holes and buttons. I have never seen something so tacky. Do not order from them!!
Spent $90AUD on a pair of cord jeans to be sent a horrific pair of pants that were not even close to what was advertised. Emailed them to complain and get a refund they offered a 15% refund and sent email basically telling me that sending them back would be too involved and would not meet their return requirements so i could just take the refund offered the second email they offered 25% refund. They are basically just committing fraud.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.